Motorola Tech Support UK

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Tuesday 11.6.2024 / 05:36

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Motorola Tech Support UK

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blueandy

Junior Member

30. September 2004 @ 23:01

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Recently I could not get my new V600 to work with the Tools software, before discovering this board, and getting immense help in solving the problems, I emailed Tech Support.

This morning finally received a reply from them saying that the Tools Software will NOT work with either Win98SE or XP Service Pack 2.

I haven't tried anymore with SP2, but it does work with 98SE, so an incredibly poor piece of support and advising that SP2 woulkd have to be removed is an appalling answer.

>>>>>>>>>
Dear Customer
Thank you for contacting Motorola.
In response to your query, unfortunately you cannot run the mobile phone tools software with the service pack 2. You will have to unistall service pack 2 in order to run the phone software. Also, the software will not work with Win98SE.
For any further assistance or information please do not hesitate to
contact us again, quoting your Question Reference number.

Motorola Cellular Response Centre (UK)
>>>>>>>>>>

[ + quote]

M3phist0

Suspended due to non-functional email address

7. November 2004 @ 18:14

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ahhh that sucks, i just got my v400 too :( shite! sp2 is a bane to society!

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