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HP 200e DVD Burner does not install
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why_me
Suspended due to non-functional email address
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27. November 2004 @ 02:01 _ Link to this message    Send private message to this user   
Hi
I purchased HP 200e external DVD drive and it came with all the software and manuals.
The instructions tell me to plug in the USB cable and the PC should detect the drive.

It does not.

When I plug in the USB cable the PC does nothing.
The Drive wakes up and spins, but PC takes no action.

Can someone please help.
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rroettger
Member
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27. November 2004 @ 05:54 _ Link to this message    Send private message to this user   
Quote:
Turn on your PC
When your PC restarts, Windows will detect your new hardware and install the drivers automatically.

Troubleshooting tip: If you cannot see your new drive in Windows Explorer, see the Troubleshooting Guide: double-click the icon on your desktop or click
Start, Programs, Hewlett-Packard, HP DVD Writer,
HP DVD Writer. Help, Troubleshooting
Do you have any trouble with your USB ports

P4 3.2GHz HT 1GB DDR SDRAM 320GB RAID 0
16x DVD-ROM, 12x DVD DL+R/+R Dolby 5.1


why_me
Suspended due to non-functional email address
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27. November 2004 @ 14:05 _ Link to this message    Send private message to this user   
Thanks for your help.
I already tried all of that and it does not help.
I tried all of it again after reading your post and it still does not help.

The drive light comes up but it is as if Win XP home(Ser Pack 2 installed) does not recognize it at all.

No drive is assigned.
None of the software recognizes the drive.
As far is Win XP is concerned the drive does not exist or is not connected.

I even went through ADD REMOVE HW myself.
But there is nothting there that even closely resembles the HP DVD writer.

Any help anyone can give will be much appreciated
Moderator
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27. November 2004 @ 15:08 _ Link to this message    Send private message to this user   
Wrong forum. Thread moved. :)



My killer sig came courtesy of bb "El Jefe" mayo.
The Forum Rules You Agreed To! http://forums.afterdawn.com/thread_view.cfm/2487
"And there we saw the giants, and we were in our own sight as grasshoppers, and so we were in their sight" - Numbers 13:33
rroettger
Member
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27. November 2004 @ 15:47 _ Link to this message    Send private message to this user   
Are your ports working?



P4 3.2GHz HT 1GB DDR SDRAM 320GB RAID 0
16x DVD-ROM, 12x DVD DL+R/+R Dolby 5.1


why_me
Suspended due to non-functional email address
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27. November 2004 @ 17:15 _ Link to this message    Send private message to this user   
Yes the port seems to be working. Because when I plug in the USB cable the Drive's activity light turns on, and the drive spins.

Also I tried in every single port, and it does not make a differance.

Any help will be appreciated.
rroettger
Member
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27. November 2004 @ 18:01 _ Link to this message    Send private message to this user   
I not sure if the power light means the port is working. Do you have any other USB devices. Check your device manager to make sure the ports are enabled.


P4 3.2GHz HT 1GB DDR SDRAM 320GB RAID 0
16x DVD-ROM, 12x DVD DL+R/+R Dolby 5.1


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Moderator
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27. November 2004 @ 18:03 _ Link to this message    Send private message to this user   
Maybe updated chipset and USB drivers would help ;)



My killer sig came courtesy of bb "El Jefe" mayo.
The Forum Rules You Agreed To! http://forums.afterdawn.com/thread_view.cfm/2487
"And there we saw the giants, and we were in our own sight as grasshoppers, and so we were in their sight" - Numbers 13:33
afterdawn.com > forums > pc hardware > dvd / blu-ray drives > hp 200e dvd burner does not install
 

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