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Thursday 19.2.2026 / 00:14
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"windows was unable to install the modem" error
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bb99967
Newbie
_ 		12. June 2005 @ 06:20 _ Link to this message    Send private message to this user   
I have just posted this to the motorola forum and on second thoughts I think that this may be a generic hardware (modem) problem.

any ideas



I have looked at all the threads regarding getting my sons v220 to talk to our PC. but none seems to cover my particular problem so here goes and I hope there are some experts around.

I have downloaded MPT and the live updates

I have downloaded all the p2k drivers and followed the advice from these forums.

When I get to the part where I add in the USB cable, xp (sp2) thinks about it for a while and then I get "windows was unable to install the modem" error.

I have searched for this and it has an article on microsoft suggesting a missing registry item. (I followed the advice from the ms article (I have checked out the microsoft site and it suggests that a registry entry is missing. (Article id 883356)
http://support.microsoft.com/?kbid=883356)

I used regedit and discovered that all the records the proposed solution
highlighted were actually there (although I deleted, restarted, and
re-added just for good measure).

I have also updated the motherboard drivers and tried again.

I have unintslled and re-installed MPT and still the same problem.

Also using the latest drivers for the phone but it never gets as far as using them.

I am still getting the same error and am now at a loss, Any suggestions ?
[ + quote]
haimback
Member
_ 		13. June 2005 @ 13:33 _ Link to this message    Send private message to this user   
hi there,was the modem supplied by your isp? HAve you been on to them incase the have come across same problem?
Are your other usb devices running ok?
Also did you read this thread? - Motorola V220 USB Data Cabel Software
http://forums.afterdawn.com/thread_view.cfm/30/111426
[ + quote]
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