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Moderator
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6. August 2005 @ 08:43 _ Link to this message    Send private message to this user   
@dolphyn -

Quote:
Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : n/a
Version : n/a
Description : n/a

Attached Devices
Description : Master: MAXTOR 4K020H1
Type : Disk Drive
DMA : On
Description : Slave: WDC WD1200BB-22GUA0
Type : Disk Drive
DMA : On

Adapter 2
---------
Description : Secondary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : n/a
Version : n/a
Description : n/a

Attached Devices
Description : Master: HL-DT-ST DVDRAM GSA-4163B
Type : CD-Rom Drive
DMA : On
Autorun : On
Description : Slave: TOSHIBA CD-ROM XM-6202B
Type : CD-Rom Drive
DMA : Off
Autorun : On
- some of this stuff don't look right. DMA is off on one device, though i'm more concerned that the ATAPI drivers aren't loaded. That's where the problem is.
Quote:
Driver : atapi
Description : n/a
Version : n/a
Company : n/a
- same comment applies
Quote:
Description : Launch
Version : 7, 0, 0, 1
Company : Roxio
- Roxio interferes with Nero, nudge nudge :)
Quote:
Hardware Information
--------------------
CPU : ?
Bus Speed : ?
Motherboard : ?
System : ?
BIOS : ?
Memory : 255 MB
Sound : SoundMAX Digital Audio
Video : NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation)
- strange why it's not recognising your setup sufficiently
Quote:
Driver : Cdr4_xp
Description : CDR4 CD and DVD Burning Helper Driver
Version : 7.0.0.162
Company : Roxio

Driver : Cdralw2k
Description : CDRAL for Windows 2000 Kernel Driver
Version : 7.0.0.162
Company : Roxio

Driver : cdudf_xp
Description : CD-UDF NT Filesystem Driver
Version : 7.0.0.162
Company : Roxio
- Roxio interferes with Nero, nudge nudge :)
Quote:
Lower Filters
-------------
Driver : Cdr4_xp
Description : CDR4 CD and DVD Burning Helper Driver
Version : 7.0.0.162
Company : Roxio

Upper Filters
-------------
Driver : Cdralw2k
Description : CDRAL for Windows 2000 Kernel Driver
Version : 7.0.0.162
Company : Roxio
- Roxio interferes with Nero, nudge nudge :)
Quote:
Installed OS Patches
--------------------
(Q812415) Problems with Multiple ATA devices : No
- i'd look to installing this - http://support.microsoft.com/default.aspx?scid=kb;en-us;812415






Here's what mine looks like -
Quote:
Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel

Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: ST3120026A
Type : Disk Drive
DMA : On

Adapter 2
---------
Description : Secondary IDE Channel

Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: SONY DVD RW DRU-700A
Type : CD-Rom Drive
DMA : On
Autorun : On

Quote:
Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.1.2600.2180
Company : Microsoft Corporation
Quote:
Hardware Information
--------------------
CPU : AMD Athlon XP 2083 MHz
Bus Speed : 166 MHz
Motherboard : KM400-8235
System : VIA KM400-8235
BIOS : Phoenix 6.00 PG
Memory : 1024 MB (60ns)
Sound : Realtek AC97 Audio
Video : VIA/S3G KM400/KN400
Quote:
Installed OS Patches
--------------------
(Q812415) Problems with Multiple ATA devices : Yes

@matt72 - i sympathise. I'm on a week's holiday at last, so my internet surfing is my own business, my firm can whistle for a week :)



Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***

This message has been edited since posting. Last time this message was edited on 6. August 2005 @ 08:44

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dolphyn
Junior Member
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6. August 2005 @ 12:28 _ Link to this message    Send private message to this user   
thnx.... someone else or somewhere else mentioned roxio but i am currently in a few projects and it never interferred b4 with my cd burner and it never interferred before with this new burner... all of this is all weird and now you see why im at a loss.. ill try the link you gave me..but why is my device manager listing my ide cables as unknown device and why wont it let me install the drivers now?? i dont get it... everytime i reboot i get the tryin to install drivers and new hardware found ....but it errors all the time saying its not intended for this platform or something like that.. :S oh dear god i can feel the hairs fallin out lol
dolphyn
Junior Member
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6. August 2005 @ 21:53 _ Link to this message    Send private message to this user   
- http://support.microsoft.com/default.aspx?scid=kb;en-us;812415
when i go to this link.... i do not get this error message it is stating, why would i need to intall this again?
Moderator
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7. August 2005 @ 00:39 _ Link to this message    Send private message to this user   
i know you haven't had the specific error but i'm trying to rule things out. i have that patch installed. you should periodically use windows update to install patches for the trillions of bugs in windows anyway.

as i keep posting, your drivers for the IDE channels aren't 'sticking'. when you go thru the DMA fixes we've detailed a few times, does Windows ask for the CD or anything, ie what does it do when it asks for the files for the IDE controllers ?



Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
dolphyn
Junior Member
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7. August 2005 @ 00:51 _ Link to this message    Send private message to this user   
it doesnt ask for anything... when i go to device manager and go to my ide cable listings..it says unknown device instead of listing the names of the ide cables..theres an yellow exclamation and when i try to install or uninstall the drivers or even update them... it says i need to restart for this to take effect..so i do and when im restarting it says that new hardware is found...then it comes up with the error, hardware cannot be installed, then it does the final error of, hdc could not be installed = driver is not intended for this platform.

when i go to device manager adn click on the first unknown device ( primary ide cable) and i hit properties in the general tab of the primary ide cable it says driver not installed code 28 then it says to reboot but i keep rebootin and nothing happens...this is where its always at..its not changing no matter wat i do... :S
Moderator
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7. August 2005 @ 00:55 _ Link to this message    Send private message to this user   
all i can think of at this point is reinstalling Windows. for now you could reinstall over the top of existing installation so it'd leave all your programs in place. If that doesn't solve it i'd be tempted at this point to format and start again. I work in Unix and a reinstall is nigh on unneeded on 'proper' systems, but in Windows it's something to always prepare to have to do when stuff goes screwy. Unless someone else can figure out what's happened to your drivers



Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
dolphyn
Junior Member
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7. August 2005 @ 00:58 _ Link to this message    Send private message to this user   
ya its the strangest thing....i tried to recopy them once but couldnt figure out how to do it...i have windows xp..thnx so much creaky..i appreciate the help

does anyone else have any suggestions on how to get my ide drivers up and runnin again???


p.s...i tried installing this patch and it wont let me cause it says i have a newer one installed...service pack 2. this is intended for service pack 1

This message has been edited since posting. Last time this message was edited on 7. August 2005 @ 00:59

dolphyn
Junior Member
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8. August 2005 @ 01:15 _ Link to this message    Send private message to this user   
Does anyone else have any ideas..ive researched this on the internet and cant seem to find anything that works... how do i override my windows, when i put teh disk in, and click on the drive, it pops up a windows menu from the disk but it wont let me override anything that i can see unless im not hittin something right.. any ideaS?


well i guess there is no fixing this..thnx guys but unless someone has any other ideas, i guess im screwed..i got too valuable stuff on my computer to reformat so no more burning for me
:( thnx everyone for your help, especially creaky. :D thnx again

This message has been edited since posting. Last time this message was edited on 8. August 2005 @ 13:13

Moderator
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8. August 2005 @ 14:28 _ Link to this message    Send private message to this user   
sorry if this has been done or mentioned (didn't want to read through the whole thread :) ). Have you tried using new IDE cables?

dolphyn
Junior Member
_
9. August 2005 @ 02:33 _ Link to this message    Send private message to this user   
unless ide cables can just give out.. then maybe.. but all this happened when i uninstalled the drivers on the ide cables under device manager... after following a guide provided on here. :|.. so i dont believe i need new cables.. its a good suggestion but, dont think its it.. if i can i will get new ones but ..i dont know.. im so frustrated right now...
Moderator
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9. August 2005 @ 02:43 _ Link to this message    Send private message to this user   
@dolphyn - now that flip's mentioned cables, have a look at the pictures here - http://www.pcguide.com/ref/hdd/if/ide/confCable80-c.html

see which one you have..



Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
dolphyn
Junior Member
_
10. August 2005 @ 02:34 _ Link to this message    Send private message to this user   
im pretty sure i have the 80 one..the grey ... i know mine isnt that awful yellow color.
Moderator
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10. August 2005 @ 02:37 _ Link to this message    Send private message to this user   
it's down to how many wires are in the cable....



Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
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dolphyn
Junior Member
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10. August 2005 @ 02:41 _ Link to this message    Send private message to this user   
well i know when i plugged it in... there were 2 rows full of holes... lol if that helps and it was long and thinlike..ill have to get down there later (right now its a bit to early for that 640am) but, im sure i have the 80

but none the less...i need to find a way to install my ide cable drivers into my device manager

im still in search of how to fix this but im runnin outta answers..i just need to get my device manager to install these drivers..argggghhhhhhhhhh

This message has been edited since posting. Last time this message was edited on 13. August 2005 @ 23:12

 
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