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Sony DRU-530A unable to detect any type of disk
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kanuck
Newbie
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8. May 2004 @ 06:54 |
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haha, well I thought I would try one more thing before I finally gave up..lo and belold it worked! I switched the drive to my secondary IDE slot, re-booted, then switched back to the primary slot & re-booted again. It works!
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VaderK
Suspended due to non-functional email address
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10. May 2004 @ 07:04 |
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My .02 worth..
I have a 530 external drive, bought it about 4 weeks ago. I upgraded to the newest firmware ver 2.0C. While upgrading to the new version I followed the instructions to a letter. The instructions say that before the upgrade to disable DMA ONLY if it is an internal unit. Well, since mine is external, I left the DMA enabled.
Bad move, it started to upgraded, looked OK, then it said it would need to reboot to apply the upgrade, then it kept going thru the same loop, after a reboot it kept saying to reboot, again, and again, and again....
After about ten reboots it finally upgraded to the new firmware ver.
The the fun started. All of a sudden it was no longer recognized anymore by the system.
Well, since I had just bought it, I took it back, got an even exchange from the store (major retail store) for a new one.
This time I upgraded again to ver 2.0C but this time I went to my Primary and Secondary IDE controllers and disabled DMA first. Then I performed the upgrade and it went thru without a hitch on the first pass. Then I went back and re-enabled DMA on both controllers.
That was two weeks ago and now it has been working flawlessly since.
I did some research (should have done that first) seems that even tho they say for an external drive you do not have to disable DMA it seems that the Hard Drive is reading too fast when in DMA mode(especially on P4 processors with the fast front side bus) that it doesn't read the firmware upgrade correctly.
Some other tidbits, I have also discovered that if you have an internal drive, ANY DVD ROM or burner should be set as the Master on the channel it is on (usually secondary as the HD should be on Primary) and if you have any kind of a secondary drive that contains a DVD-ROM or DVD burner (any kind of DVD drive) that it will cause conflicts.
I have tested that with the freeware utility DVDInfo Pro and true enough, when I tried to install a DVD Rom to use just for reading disc purposes to save the wear on the burner, all kinds of slowdowns and problems started happening. I reomoved the second drive and all went back to OK. I have a SONY digital tower with an internal DVD burner and it had a CD Rom as a secondary drive. I tried to replace the CD-ROM with a DVD-ROM and thats where I found out about problems when you try to set up more than one DVD device on the same channel.
Well, hope this may shed some light on some of your problems....
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eRPG
Newbie
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16. May 2004 @ 14:35 |
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I am experiencing the same problem with my BUSLink CDWriter. I just upgraded to Windows2000, and all of a sudden my CDWriter stopped recognizing blank CDs. I'll see if I can find the DMA settings in Win2K, but things seem a little different from Win98.
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rick0699
Newbie
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18. May 2004 @ 09:47 |
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i've tried most of the solutions with limited success. if i change from dma to pio, i can read dvd's. i can also burn, but because of pio mode, it only burns at 1.0x or 1.1x. the resulted dvd-r cannot be read in my dvd player. they do work in my pc. also, i can't format or erase a dvd-rw. using sonic dla, i get format error : General failure. any ideas?
using windows xp, updated firmware of dvd burner, un-installed all programs that have to do with the dvd burner and re-installed.
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spydrmon
Newbie
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14. June 2004 @ 06:56 |
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I've never had as many problems as I've had with the DRU 530A. Although I've never had a DVD burner before I have had CD drives. I have the same problem currently as the above post "General failure" when trying to DLA format a disk. Maybe it's the demo version of Nero I've installed causing a conflict? I'll remove that and see what happen as it was working for a brief moment before. Before I installed Nero I tried to burn a disk with record now and it gave me an error. Of course I used a DVD+R and not a DVD+RW :). I hate taking things back without trying all options but most of my installs go flawlessly and this was cursed from the get go. I would hate to lose my 14 day return window and be stuck with something that won't perform.
I have the drive set as a master on secondary ide and my TDK CD burner as slave. DMA is enabled and flash was done with DMA disabled. I had no problem doing the flash. I'll give a few things a try and if they don't work it's going back........Any other drive(s) people can suggest?
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VaderK
Suspended due to non-functional email address
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14. June 2004 @ 14:20 |
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Sounds like you have two UDF packet writing programs installed. You cannot have both, either keep the Sonic DLA and get rid of the Nero InCD or keep InCD and get rid of the DLA (use the Add\Remove Programs in Control Panel)
Make sure the one you keep is loading in the start up section and that the UDF program has been enabled and set as the drive preference for recording and not the Microsoft default from Media Player. (Check the properties tab of the drive)
Also, you didn't mention but what specific errors are you having, what kind of system do you have, ie which OS, processor, RAM etc....
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Lynxy
Newbie
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15. June 2004 @ 23:58 |
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Help! Good grief! I had no idea I'd run into so many problems with this dvd burner. I just bought the Sony DRU-530A a couple weeks ago and have not been able to burn one disc successfully at all!
The burning program that came with the burner was of course Sonic RecordNow! (which is precisely what it WON'T do)... I go to create a dvd, select my video file from the "Get Movies", and get an error message saying "Could not complete the last command because: Could not make a thumbnail. Make sure you have the appropriate decoder installed. (DVDErr, -47010)" This applies to any file I attempt to add. It won't even RECOGNIZE my files! And since I can't get any further than that, then I can't say if the program will burn or not. In any case, it does look like a very cheap and primitive program.
So, next I decided to download the latest Nero 6 Ultra Edition trial version after hearing so much praise for it. However, Nero gives me its own set of problems. For almost all of the functions on there (including even basic things such as burning a data cd), I get an error message saying "Need WINDOWS original WNASPI32.DLL" followed by another message saying "Could not open driver. Trying system aspi." and following that is your typical Microsoft report error message. This has happened so many times that I practically have "WNASPI32.DLL" engraved in my mind forever. One of the few things that SEEMED to be working fine was burning a dvd. After bringing my cursor across to the "Photo and Video" option, I selected "Make or Modify DVD+VR", set everything up to burn according to instruction... and clicked to burn. It told me that the process would take just under 6 HOURS!!! Unusually long, don't you think?! From what I've heard, burning a dvd shouldn't take longer than 10-15 minutes. Then after about 15 minutes, there is an error message and burning aborts. Upon inspection of the dvd+r disc, something is clearly burned on the disc, even if it's partial (about a half centimeter burn rim) and of course, this incomplete burn will not play on anything. I've tried this burning process three times now with the exact same results and I am frustrated beyond belief.
Since, I've tried two other versions of Nero with no success. The above attempts were without InCD and I've tried both with and without InCD on my computer. Since then, I've uninstalled all the Nero stuff I could find on my computer (including InCD) and reinstalled the Nero trial version I downloaded to begin with and still have no luck. This time, even in "Expert Mode", when I bring my cursor over the "Photo and Video" section, instead of these listed options:
Capture Video, Play Video, Make Your Own DVD-Video, Make or Modify DVD+VR, Make DVD Slide Show, Recode DVD-Video, Convert DVD-Video Movies to Nero Digital (tm)
I now get a slightly different list:
Capture Video, Play Video, Recode DVD-Video, Convert DVD-Video Movies to Nero Digital (tm), Record TV Show, Make Movie, Record Directly to Disc, Burn DVD-Video Files
I don't know if this is simply just some sort of setting option I am overlooking, but I can't get it back to how it was before and the "standard" and "expert" modes don't bring back the options I had before, nor explain where these new options magically appeared from. Notice how the "Make or Modify DVD+VR" option I used before is mysteriously missing... and I currently only have DVD+R discs...
I've read most, if not all of the threads in this post in detail and some of you experience the same problems as me and some of you don't... Many of you mention something called a DMA setting in Windows but do not mention how I can access it to disable it. Also, how can I access this firmware update that's mentioned?
If anyone can help me at all, please do so. It would be very much appreciated. Thank you ever so much for taking the time to read this lengthy post of mine.
Oh... I'm using Windows XP and most of the files I'm attempting to burn are .avi files if that helps at all.
- Lynxy
This message has been edited since posting. Last time this message was edited on 16. June 2004 @ 00:17
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apothec
Suspended due to non-functional email address
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16. June 2004 @ 04:01 |
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Ok I havent made a comment lately but I use dvdxcopy to copy all the "backup movies" and i have a sony vaio computer. I installed the service pac 1 and I havent had any problem what so ever with burning movies I use the yahoo messenger and other places at same time. I have used dvd+rw by K hypermedia for my media.I havent had to uninstall any thing
apothzoo
This message has been edited since posting. Last time this message was edited on 16. June 2004 @ 04:03
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ericsmri
Newbie
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16. June 2004 @ 04:23 |
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Lynxy, to set DMA for your drive, you need to know which IDE channel it is on, and whether it is set up as the "master" or "slave" drive (it should be set to master!).
Armed with that information, go to your Control Panel in XP. Click on "System." Next, click on the "Hardware" tab. Click on the "Device Manager" button. A list of hardware families is displayed. Click on the plus sign ( + ) next to "IDE ATA/ATAPI controllers."
Now you need the information from above. Double-click on either the Primary or Secondary IDE Channel (depending on which channel the DRU-530A is connected to). Click on the "Advanced Settings" tab at the top of the screen.
If the DRU-530A is the "Master" drive on this channel (which it should be, assuming you installed the drive according to SONY's instructions), it is "Device 0" on this screen. Set the "Transfer Mode:" to "DMA if available."
Click OK, then close the preceding two windows that you had opened. Reboot Windows, and see if that helps.
Also, another suggestion is to flash your firmware on the DRU-530A with the latest from SONY. The firmware can be found on http://sony.storagesupport.com/dvdrw/. You'll need to select the DRU530A from the drop-down list, then select the "Downloads" option. Download and install the latest firmware listed. NOTE: per SONY, BEFORE you upgrade the firmware on the drive, you MUST go back to the DMA settings as described above and set that drives transfer to "PIO Only" (I suggest rebooting any time you change transfer settings) and you MUST uninstall any packet writing software, such as DLA, InCD, DirectCD, etc. BEFORE flashing the firmware (again, I recommend a reboot after uninstalling such software and before flashing). From this point, you just need to execute the firmware file and follow the instructions.
After flashing the firmware, you need to set the transfer rate back to DMA, and reinstall the packet-writing software of choice (I prefer Nero's InCD, but to each their own).
Hope this helps!
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Lynxy
Newbie
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16. June 2004 @ 15:20 |
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Okay, first of all, I did not install the drive myself. Future Shop did the installation... so I'm not sure if the DRU-530A is connected to the Primary or Secondary IDE Channel. My computer is an eMachines H2482 and the D Drive was initially a dvd-rom drive. The E Drive was and still is a cd-rw drive. How can I tell which is the master drive? I've clicked on both the Primary and Secondary IDE channel options and under Advanced Settings and here is what it says:
Primary IDE Channel Properties
Device 0
Device Type: Auto Detection
Transfer Mode: DMA if available
Current Transfer Mode: Ultra DMA Mode 5
Device 1
Device Type: Auto Detection
Transfer Mode: DMA if available
Current Transfer Mode: Not Applicable
Secondary IDE Channel Properties
Device 0
Device Type: Auto Detection
Transfer Mode: DMA if available
Current Transfer Mode: Ultra DMA Mode 2
Device 1
Device Type: Auto Detection
Transfer Mode: DMA if available
Current Transfer Mode: Ultra DMA Mode 2
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coolracer
Newbie
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16. June 2004 @ 22:02 |
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Hi guys, I just recently bought a Sony DRU530a too and I also am having problems with it. My situation is a bit different in that I can copy CDs and DVDs no problem. When I burn an ISO it works on a CD and plays in my XBOX but the same ISO won't burn on to a DVD. I have a game that works on my XBOX that is on Memorex DVD+R and thats why I bought the same DVDs. I have called tech support but they don't know much about ISO's etc. Any suggestions?
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AfterDawn Addict
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17. June 2004 @ 09:43 |
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Lynxy, it appears that your drives are set up properly. Your Primary Ide channel only has your hard drive on it. That is what the DMA 5 tells you. When you see that, it means it is a hard drive.
Both your opticals are on the Secondary IDE channel and set to Ultra DMA Mode 2. This is good. I have one question. Did you remove the DVD Rom in your computer and install the new DVD burner in its place, and does the new burner show up as your Drive D?
Life is good!
GrandpaBruce - Vietnam Vet - 1970 - 1971
Computer: Intel Core i7-920 Nehalim;Asus P6T Deluxe V2
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silimtao
Junior Member
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17. June 2004 @ 19:30 |
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Hey coolracer. Off the top of my head, all I can think of is maybe trying a different brand of media? When I first got my Sony, I bought 5 different brands of +Rs and +RW dvd media. For me, TDK works best. But I get good compatibility with Khypermedia (cheap!), Imation, and Teon (made by Khypermedia, but gold colored. But I've never tried burning an iso to dvd.
Sil
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coolracer
Newbie
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17. June 2004 @ 23:04 |
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Thanks silimtao, but I think I will just return it and buy a different DVD writer. I spoke to Sony tech support and they have no clue what they are doing. It seems to me that this product is very particular as to how your system and software are configured. My friends have DVD writers and it was just plug-n-play.
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coolracer
Newbie
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17. June 2004 @ 23:04 |
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Thanks silimtao, but I think I will just return it and buy a different DVD writer. I spoke to Sony tech support and they have no clue what they are doing. It seems to me that this product is very particular as to how your system and software are configured. My friends have DVD writers and it was just plug-n-play.
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coolracer
Newbie
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17. June 2004 @ 23:04 |
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Thanks silimtao, but I think I will just return it and buy a different DVD writer. I spoke to Sony tech support and they have no clue what they are doing. It seems to me that this product is very particular as to how your system and software are configured. My friends have DVD writers and it was just plug-n-play.
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Lynxy
Newbie
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17. June 2004 @ 23:46 |
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Yes, the dvd-rom drive was replaced with the new dvd burner. As far as I know, then the new burner functions as drive D with the cd-rw as drive E.
I'm gonna attempt the firmware update now and hopefully that will help. I emailed Nero already about the problems I was having with their program, but so far, I've gotten nothing that's been able to help me.
Oh! Ericsmri, you recommended that I uninstall any packet writing software. Does that include uninstalling the Sonic burning software that the burner came with?
This message has been edited since posting. Last time this message was edited on 18. June 2004 @ 00:10
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vinnnie
Newbie
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18. June 2004 @ 01:27 |
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I got this drive a few months ago, the burner stopped recognizing cdr's (blank & alreadyburned ones), even original cd's it wouldnt recognize... Dvdr's and dvd's however it did recognize. I uninstalled all the burningsoftware and used the latest firmware. Nothing helped.. I switched the ide connectors, the drive was already master, but that didnt work either. I've disabled the DMA, that didnt work, I enabled it again after a reboot, no succes..
I returned the drive to the store and asked for another one. The one I have now worked for a about a week. I didnt use it much for burning that week.
The week after that I wanted to burn a lot of stuff. It burned great, but after about 15 cd's it failed to burn a cd. I wanted to burn the image again with a blank cd, but now it doesnt recognize it. Even normal cd's it wouldnt recognize. Same issue as last time.. but now it doesnt even recognize dvd's.
I can't return it to the stores anymore, I've made some adjustments to the frontpanel, cause it wouldnt slide out normally because I've installed the drive into a Soltek Barebone.
Anyway, I think this is the most troublesome dvd-writer out there. The sony service is pure crap, they dont help you at all, so if you can get a refund:
BRING THIS DRIVE BACK TO THE STORES AND ASK FOR REFUND.
Buy a plextor instead.
I'm stuck with this drive :( hopefully I can get a solution somewhere on the net...
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AfterDawn Addict
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18. June 2004 @ 04:23 |
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Lynxy, if I was you, I would replace the CD-RW with the DVD-ROM you pulled out. Your new Sony burns CD's also, so you don't need the CD-RW. If you are going to burn an backups of your owned movies, you will want to put the original in your DVD-ROM for the read, not your burner. The burner, if like most, is locked in at 2x or 2.4x read speeds, whereas your ROM will read the DVD at whatever speed it is rated for. Using the DVD-ROM for reading will greatly reduce your overall time to read/encode/burn a movie.
Life is good!
GrandpaBruce - Vietnam Vet - 1970 - 1971
Computer: Intel Core i7-920 Nehalim;Asus P6T Deluxe V2
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silimtao
Junior Member
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18. June 2004 @ 16:58 |
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Just a thought to those with problems. If your motherboard is of pretty recent vintage, say...last 2 yrs, you sure your drive is connect with an *80* conductor ide ribbon? You can easily tell if you have an 80 conductor cable if the connectors are color coded; blue, gray and black. For more info on 80 conductor cables see this link:
http://www.pcguide.com/ref/hdd/if/ide/confCable80-c.html
Also, if you're running win 98, rename this file: scsi1hlp.vxd to something like scsi1hlp.bak. The scsi1hlp.vxd file is a virtual device driver that's installed by Win 98 and just causes problems with optical drives. As to DMA settings: I suggest going into the BIOS and selecting "Auto" and let the BIOS pick the setting. Just an FYI; hope it helps someone.
And despite anyone saying the burner MUST be the Master (or slave, or whatever), or it's not a good idea having 2 drives on the same channel, I can assure you that's not true. I've had probably more than 10 different burners of different makes and models, and got them all to work in varying types of configurations.
And yes, Sony's tech support sucks big-time.
Sil
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silimtao
Junior Member
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18. June 2004 @ 17:09 |
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Sil
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phrenn
Newbie
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19. June 2004 @ 17:45 |
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I was finally able to fix this problem. I went to "Settings", "control panel", "system", "divice manager", "CD-Rom", "Sony dru-530a", "settings", change the "start drive letter" and "end drive letter" to the letter that is being used by you "other" working CD-Rom. Then change the settings of your "other" cd-rom to the drive letter that was originally being used by the not working Sony DRU-530a drive. Reboot when finished. If this doesnt work than try naming the drives a letter not used before. I just did this and my Sony DRU-530a now works.
I have also done this in the past after trying to burn with a "Memorex DVD-R" disk. It shut down my drive completely and I had to insert a paperclip for a manual eject. That really sucked. I performed the same fix as mentioned and it fixed it right up. I now a a 50 pack of "memorex DVD-R" that I am afraid to use. I don't recommend them. I recommend Fujifilm DVD-R. I have never had a problem with them. Good luck.
Phrenn
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vinnnie
Newbie
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20. June 2004 @ 21:53 |
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I've trew this drive in the garbagecan yesterday (yes I really did, I smashed it on the floor a couple of times first =) ) and bought an aopen cdwriter/dvd-combo. I'll get the plextor 8x dvdwriter next month.
The motherboard I was using the sony dvdwriter on was a brand new one (soltek amd64 with nvidia 250gb chipset) and I tried EVERYTHING. Oh well.. I wont be coming here anymore so my last words are:
GET A REFUND if you can.
cya
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silimtao
Junior Member
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23. June 2004 @ 18:44 |
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Next time, can ya just send me the burner? j/k. Sorry to hear you had so much trouble. Just an FYI, I think Plextor has a 12X burner (but where the heck is the *8*x media?). I'd suggest waiting awhile; prices will drop and dual layer burners may be an option. Think Sony already has one out, but something tells me you wouldn't be interested. Check out www.newegg.com ; they're always running sales. Good luck with the new burner.
Sil
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jandv46
Newbie
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27. June 2004 @ 15:29 |
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hi i just purchased a new sony dru530A dvd/cd +/-RW drive... i wish i could get even as far as most of u guys...my windows XP won't even recognize the drive as a dvd writer... it lists the name right but says its a dvd rom drive... and all i can do is play cd/dvd's for now.... i'm no newbie when it comes to computers but i can't get this to work... lol i don't ever remember having so much problems with any hardware... i haven't even upgraded the firmware yet b/c i want windows to properly recognize the drive first... should i try to upgrade tyhe firmware anyway? also i cant even return it nbow cuz i mutilated the box to get the upc code for the rebate lol... nice gimmick that one... i didn't even stop to think that i might have to return it cuz fo the name...u would think that a name like sony would work ...anyways any help would be appreciated... thanx
you'd think a name like SONY would be more reliable...
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