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HD stops reading, Nero not aware of problem
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menicucci
Newbie
_
24. July 2005 @ 12:30 _ Link to this message    Send private message to this user   
BASICS: I have a new LG GSA-5163D external DVD/CD burner and I'm running Nero Burning ROM 6.6.0.15 while trying to burn a data DVD. I'm using SONY DVD+R disks.

PROBLEM: Consistently, when burning a DVD the process begins perfectly and progresses until anywhere from 20% - 60%. Then, the hard drive stops reading, the progress bar stops moving forward (ie. the percentage of completion stops increasing), but no errors come up in Nero and, in fact, the timer continues keeping the time without stopping. That is, Nero does not hang, and yet no more burning is taking place. The burner's light continues blinking as it had been doing. I'm forced at this point to physically turn off the power of the burner (this is the only way...I can't stop the burning process from Nero). At that point, of course, all types of errors pop up in Nero, as would be expected. I'm including a log of one of these instances below, though I won't include the "errors" at the bottom as they are the result of my turning off the burner, not indications of the real problem. Interestingly, this same exact problem happens when I try to burn CD's (ie. not DVD's) at speeds higher than 8X.

I'VE TRIED: Despite my newbie status, I've read through posts here for a couple of weeks and haven't found any solutions. I've loaded in the ASPI driver, I've uninstalled (using the clean tool) and reinstalled Nero (using the driver cleaner and registry checker). I've disable Windows' burning on all drives. Suspecting the hard drive was reading too slowly, I did a "determine maximum speed" test before another burn and it said the hard drive was reading at 7.9X (I'm only burning at 4X). I know media is the cause of most problems, but I believed that SONY media were of good quality? I also have tried shutting down all non-essential processes before, including virus scan.

Here is the log:

***************************************************************
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 9:20:56 AM
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
Nero Version: 6.6.0.15
Internal Version: 6, 6, 0, 15h

Recorder: <HL-DT-ST DVDRAM GSA-5163D>Version: A103 - HA 2 TA 0 - 6.6.0.15
Adapter driver: <> HA 2
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <QSI CDRW/DVD SBW-241>Version: VH07 - HA 1 TA 0 - 6.6.0.15
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : IC25N040ATCS04-0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : QSI CDRW/DVD SBW-241 atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
QSI CDRW/DVD SBW-241 D: CDRom1
HL-DT-ST DVDRAM GSA-5163D E: CDRom2
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 66060288 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 446MB (457712kB)
Free physical memory: 153MB (157112kB)
Memory in use : 65 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

24.7.2005
ISO compilation
1:50:12 PM #1 Text 0 File Isodoc.cpp, Line 6314
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

1:50:12 PM #2 Text 0 File Reader.cpp, Line 127
Reader running

1:50:12 PM #3 Text 0 File Writer.cpp, Line 122
Writer HL-DT-ST DVDRAM GSA-5163D running

1:50:12 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

1:50:12 PM #5 Text 0 File Burncd.cpp, Line 3231
Turn on Disc-At-Once, using DVD media

1:50:12 PM #6 Text 0 File DlgWaitCD.cpp, Line 269
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 918943 (204:12.43, 1794MB)

1:50:12 PM #7 Text 0 File DlgWaitCD.cpp, Line 281
Write in overburning mode: NO (enabled: CD)

1:50:12 PM #8 Text 0 File DlgWaitCD.cpp, Line 2477
Recorder: HL-DT-ST DVDRAM GSA-5163D, Media type: DVD+R
Disc Manufacturer ID: SONY, Media Type ID: D11, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 3

1:50:12 PM #9 Text 0 File DlgWaitCD.cpp, Line 447
>>> Protocol of DlgWaitCD activities: <<<
=========================================

1:50:13 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 918944 (918944) = #918944/204:12.44
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 918944 blocks [HL-DT-ST DVDRAM GSA-5163D]
--------------------------------------------------------------

1:50:13 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [HL-DT-ST DVDRAM GSA-5163D] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 1881997312, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
918944 | lead-out | 1 | 0x41 | 0x00

1:50:13 PM #12 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

1:50:15 PM #13 Text 0 File Burncd.cpp, Line 4116
Cache writing successful.

1:50:15 PM #14 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

1:50:15 PM #15 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 4x (5,540 KB/s)

1:50:15 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2643
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

1:50:15 PM #17 Text 0 File Cdrdrv.cpp, Line 8821
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 3 h
Disc Manufacturer ID: SONY....
Media type ID: D11
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 03 53 4F 4E 59 00 - 00 00 00 44 31 31 00 38 ...SONY....D11.8
23 54 37 14 00 32 6F 00 - 96 6A 17 19 0C 0C 0A 0B #T7..2o..j......
01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

1:50:15 PM #18 Text 0 File DVDR.cpp, Line 5058
Drive: HL-DT-ST DVDRAM GSA-5163D
Book Type request [LG]: DVD-ROM
Changing the Book Type was finished successfully, return code 0

1:50:15 PM #19 CDR -1207 File DVDR.cpp, Line 4988
Book Type automatically set to: DVD-ROM

1:50:15 PM #20 Text 0 File DVDPlusRW.cpp, Line 663
Start write address at LBA 0
DVD high compatibility mode: Yes

*******************************************************************
At this point, the burn goes perfectly for about 4 minutes, then the problem occurs. I turn the burner off, lots of errors are logged, etc. Here is the bottomf of the log, after the errors caused by turning off the burner.
*******************************************************************


Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 8:53:02 AM
File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 3/24/2005 5:55:30 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 12:59:42 AM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

****************************************************************

All help is appreciated.
Moderator
_
24. July 2005 @ 12:51 _ Link to this message    Send private message to this user   
@menicucci -
Quote:
Recorder: <HL-DT-ST DVDRAM GSA-5163D>Version: A103
- the link here has gone a bit funny but it looks like there's an A104 version around.. - http://forum.rpc1.org/dl_firmware.php?download_id=2036
Quote:
Physical memory : 446MB (457712kB)
Free physical memory: 153MB (157112kB)
Memory in use : 65 %
- just for info, always try to free up more memory during burns


All i can really suggest is look thru here, 'fraid this sort of problem has been going on for a while. it may be helpful if you can determine which chipset your burner is using, ie is it ALi chipset - see if this helps - http://forums.afterdawn.com/thread_view.cfm/102002




Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
menicucci
Newbie
_
25. July 2005 @ 16:15 _ Link to this message    Send private message to this user   
Creaky,

Thanks for the reply. I checked out the LG website and it appears as thought the A104 firmware update is for the GSA-5163B, not the GSA-5163D, though I'll keep looking for an update.

I read through the posts you linked, though I think my situation might be different than theirs. I'm using a FireWire connection, not USB 2.0, and I'm not getting any error message at all (not even the "SCSI command aborted" error mentioned in the other posts).

Rather, as I said, the hard drive stops reading and the burning process seems to be stalled (since the percentage stays the same), but all the while Nero doesn't hang and doesn't issue an error.

I think I'll pick up some Verbatim DVD's and see if media might be an issue, but I'm not hopeful.

The thing that perplexes me is this: why would the hard drive stop reading, unless Nero told it to? And yet Nero doesn't register any error.

I'll keep thinking. Thanks again.
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Moderator
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26. July 2005 @ 01:19 _ Link to this message    Send private message to this user   
cool, keep looking.. i'll try and do some more digging too..



Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
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