nero stops without error message

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nero stops without error message

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yukiko20

Newbie

26. July 2005 @ 10:06

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Hi I had this problem a couple of times now i tried to burn some files on a dvd-r with nero the problem is it burns a few % sometimes almost the whole cd and then it just stops it sits there and does nothing i don't get an error message but it won't eject the dvd either if someone knows what's wrong please help.

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This message has been edited since posting. Last time this message was edited on 26. July 2005 @ 11:10

creaky

Moderator

26. July 2005 @ 10:12

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paste LAST section of Nero log which is in c:\program files\ahead\nero\nerohistory.log, but DO NOT post your serial number which usually begins with '1A21' or similar..

[ + quote]

Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
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yukiko20

Newbie

26. July 2005 @ 11:10

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i checked but there is no log for that process maybe it's because i had to close it in task manager?

[ + quote]

creaky

Moderator

26. July 2005 @ 11:12

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is there anything in the log ?, ie anything to help us with some clues..

[ + quote]

yukiko20

Newbie

26. July 2005 @ 12:10

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nothing at all but everytime it happens the buffer is at 8% it says action track and recorder state ready the time is still going too just the progress bar and the burner stopped

[ + quote]

creaky

Moderator

26. July 2005 @ 12:13

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maybe try this - http://home.comcast.net/~bbmayo/FAQ.htm.
after that download dvdinfopro (free from www.dvdinfopro.com) and run one of those discs thru it's media info check, pasting results here

[ + quote]

yukiko20

Newbie

26. July 2005 @ 12:26

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unfortunately that site doesn't work for me
The requested page does not exist on this server. The URL you typed or followed is either outdated or inaccurate.

[ + quote]

creaky

Moderator

26. July 2005 @ 12:29

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try this way -

Quote:
Run REGEDIT. Go to the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}

It has subkeys like 0000, 0001, 0002, etc. Normally 0001 is the primary IDE channel, 0002 the secondary, but other numbers can occur under certain circumstances. You have to go through these subkeys and check the DriverDesc value until you find the proper IDE channel.

Delete MasterIdDataChecksum or SlaveIdDataChecksum, depending on whether the device in question is attached as master or slave, but it can't actually hurt to delete both. Reboot. The drive DMA capabilities will be redetected.

Open Device Manager again and check whether the device is now actually using DMA mode. If so, congratulations, you've made it (at least until the next time Windows disables DMA).

[ + quote]

yukiko20

Newbie

26. July 2005 @ 12:49

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where exactly do i see if it uses dma?
this is what i get when i cancel it and let it finish

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 6:06:00 AM
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 12/16/2003 1:18:04 PM
Nero version: 6.3.1.4 (Nero Express)
Recorder: <HP DVD Writer 640c> Version: CS30 - HA 0 TA 0 - 6.3.1.4
Adapter driver: <atapi> HA 0
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 11
Drive is autodetected - recorder class: DVD+R9 DL recorder
CD-ROM: <ASUS CD-S480/A5 >Version: 0.99 - HA 0 TA 1 - 6.3.1.4
Adapter driver: <atapi> HA 0

=== Scsi-Device-Map ===
CdRomPeripheral : HP DVD Writer 640c atapi Port 0 ID 0 DMA: On
CdRomPeripheral : ASUS CD-S480/A5 atapi Port 0 ID 1 DMA: Off
DiskPeripheral : Maxtor 6B200M0 atapi Port 1 ID 0 DMA: On
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 3 ID 0 DMA: Off

=== CDRom-Device-Map ===
HP DVD Writer 640c D: CDRom0
ASUS CD-S480/A5 E: CDRom1
Generic DVD-ROM J: CDRom2
=======================

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 73400320 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 503MB (515376kB)
Free physical memory: 178MB (182616kB)
Memory in use : 64 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

26.7.2005
ISO compilation
3:00:07 PM #1 Text 0 File Isodoc.cpp, Line 6038
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

3:00:08 PM #2 Text 0 File Reader.cpp, Line 118
Reader running

3:00:08 PM #3 Text 0 File Writer.cpp, Line 124
Writer HP DVD Writer 640c running

3:00:08 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3898
First writeable address = 0 (0x00000000)

3:00:08 PM #5 Text 0 File Burncd.cpp, Line 3188
Turn on Disc-at-once, using DVD media

3:00:29 PM #6 Text 0 File DlgWaitCD.cpp, Line 244
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2142211 (476:02.61, 4184MB)

3:00:29 PM #7 Text 0 File DlgWaitCD.cpp, Line 249
Write in overburning mode: FALSE

3:00:29 PM #8 Text 0 File DlgWaitCD.cpp, Line 2107
Recorder: HP DVD Writer 640c, Media type: DVD-R
Disc Manufacturer: SONY08 - D1
Disc Application Code: 64, Disc Physical Code: 193

3:00:29 PM #9 Text 0 File DlgWaitCD.cpp, Line 410
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD+R9 Dual Layer.)

3:00:29 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 2142212 (2142212) = #2142212/476:2.62
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2142212 blocks [HP DVD Writer 640c ]
--------------------------------------------------------------

3:00:29 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 982
Prepare recorder [HP DVD Writer 640c ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4387250176, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
2142212 | lead-out | 1 | 0x00 | 0x41

3:00:29 PM #12 Phase 24 File dlgbrnst.cpp, Line 1807
Caching of files started

3:00:30 PM #13 Text 0 File Burncd.cpp, Line 4195
Cache writing successful.

3:00:30 PM #14 Phase 25 File dlgbrnst.cpp, Line 1807
Caching of files completed

3:00:30 PM #15 Phase 36 File dlgbrnst.cpp, Line 1807
Burn process started at 8x (11,040 KB/s)

3:00:30 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2334
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

3:00:30 PM #17 Text 0 File DVDR.cpp, Line 1597
Recording mode: Sequential Recording Mode for Multisession

3:00:30 PM #18 Text 0 File Mmc.cpp, Line 19872
Set BUFE: supported -> ON

3:00:30 PM #19 Text 0 File DVDR.cpp, Line 1738
Start write address at LBA 0
DVD high compatibility mode: Yes

3:00:30 PM #20 Text 0 File Cdrdrv.cpp, Line 7993
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

3:23:54 PM #21 Phase 40 File dlgbrnst.cpp, Line 1497
Aborted by user

3:23:54 PM #22 Text 0 File DVDR.cpp, Line 1947
EndDAO: Last written address was 1154383

3:23:54 PM #23 Phase 133 File dlgbrnst.cpp, Line 1807
Writing short lead-out

3:27:57 PM #24 Phase 39 File dlgbrnst.cpp, Line 1807
Burn process aborted

Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 6:06:00 AM
File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 3/11/2005 5:28:13 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=?.?.?.?, size=95360 bytes, created 8/3/2004 9:59:44 PM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

====== *** Nero-Burning Rom, History File *** ======

[ + quote]

This message has been edited since posting. Last time this message was edited on 26. July 2005 @ 13:01

creaky

Moderator

26. July 2005 @ 13:24

Link to this message

@yukiko20 - now we're running on gas...

Quote:
Nero version: 6.3.1.4 (Nero Express)

- too old, latest is 6.6.0.15

Quote:
Connected to MMC as unknown drive with class-nr : 11
Drive is autodetected - recorder class: DVD+R9 DL recorder

- yup, Nero is tool old to recognise your burner correctly

Quote:
CdRomPeripheral : HP DVD Writer 640c atapi Port 0 ID 0 DMA: On
CdRomPeripheral : ASUS CD-S480/A5 atapi Port 0 ID 1 DMA: Off
DiskPeripheral : Maxtor 6B200M0 atapi Port 1 ID 0 DMA: On

- a-ha - DMA needs to be ON. fix like this -

Quote:
Run REGEDIT. Go to the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}

It has subkeys like 0000, 0001, 0002, etc. Normally 0001 is the primary IDE channel, 0002 the secondary, but other numbers can occur under certain circumstances. You have to go through these subkeys and check the DriverDesc value until you find the proper IDE channel.

Delete MasterIdDataChecksum or SlaveIdDataChecksum, depending on whether the device in question is attached as master or slave, but it can't actually hurt to delete both. Reboot. The drive DMA capabilities will be redetected.

Open Device Manager again and check whether the device is now actually using DMA mode. If so, congratulations, you've made it (at least until the next time Windows disables DMA).

Quote:
Write : TRUE
Finalize CD : FALSE
Multisession : FALSE

- any reason you're not finalising the disc ?. it needs to be finalised to work properly on other drives

Quote:
Burn process started at 8x (11,040 KB/s)

- try burning at 4x

[ + quote]

This message has been edited since posting. Last time this message was edited on 26. July 2005 @ 13:28

yukiko20

Newbie

28. July 2005 @ 16:20

Link to this message

i just had to update it since one of the updates actually fixed that dunno why i didn't think about that in the first place >.<
thank you for all the help :)

[ + quote]

creaky

Moderator

28. July 2005 @ 23:32

Link to this message

no worries.

tweak & burn

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