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McAfee problems deleting a file..
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xbatis
Junior Member
_ 		28. August 2005 @ 18:29 _ Link to this message    Send private message to this user   
originally my problem began with the blaster worm where it
it gives me a count down that my computer will shut off..
i got that cleared ...

and them i got a two problems with my McAfee...

I can't delete the following

first problem.....

mcAfee.com personal firewall plus

Application Wants to Access the Internet

the program Perfhmon.exe is requestiong access to the internet. Do you want to allow it?

Path:C:\WINDOWS\system32\Perfhmon.exe

Mcafee?
Does not recognize this application.

Second problem......

A Virus Has been detected!

The file C:\WINDOWS\SYSTEM32\PERFHMON.EXE is infected by the
Exploit-Lsass.genvirus and cannot be cleaned.

can you guys please help me remove this

out of my computer...

thanks
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pulsar
AfterDawn Addict
_ 		29. August 2005 @ 01:09 _ Link to this message    Send private message to this user   
Try booting in safe mode & try to delete the file then. I have numerous drives in my PC, so if I get a problem like that, I boot up in another HD, then access the master drive - through "my computer" - & delete the file. The reason that you cannot delete it in normal circumstances is because the bogus file uses certain resources to run, & informs windows of such. So you cannot delete it. If you start in safe mode, then only necessary systems are booted, so you can usually delete the file, as it is not actually running & using the essential resources.
Hit F8 when your PC is booting up to go to safe mode.

I think it is F8 anyway! I read someone here hits F5 to get into safe mode. So I am not sure!
Failing that, when the machine is booting up, hit the reset button & it will re-boot, then you should come to a menu that gives you the option to start in safe mode.

Pulsar


Did I really help, or am I just a hinderance?! LOL!!
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This message has been edited since posting. Last time this message was edited on 29. August 2005 @ 11:09
ddp
Moderator
_ 		29. August 2005 @ 08:21 _ Link to this message    Send private message to this user   
f8 or ctrl do get into safemode
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pro`noob
Senior Member
_ 		29. August 2005 @ 10:16 _ Link to this message    Send private message to this user   
maybe try one of the free online virus scans available.
might have beter luck cleanng the virus than your current scanner.
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We knew the world would not be the same. A few people laughed, a few people cried, most people were silent...

J. Robert Oppenheimer
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ddp
Moderator
_ 		29. August 2005 @ 11:17 _ Link to this message    Send private message to this user   
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