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Hardware failure? Suggestions Please
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sj4231
Newbie
_ 		8. September 2005 @ 17:32 _ Link to this message    Send private message to this user   
Hi, I have been buring with Nero Recode or Nero Burning ROM but get the following message. Advice on how to fix this problem is appreciated.

Thanks. Using P4, 512RAM.


Windows XP 5.1

IA32

WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/16/2004 4:24:34 AM

ahead WinASPI: File 'F:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM

Nero API version: 6.6.0.16

Using interface version: 6.3.1.4

Installed in: F:\Program Files\Ahead\Nero\

Application: ahead\Nero - Burning Rom

Internal Version: 6, 6, 0, 16b



Recorder: <PHILIPS DVD+RW-D28> Version: 1.29 - HA 2 TA 1 - 6.6.0.16

Adapter driver: <atapi> HA 2

Drive buffer : 2048kB

Bus Type : default (0) -> ATAPI, detected: ATAPI



=== Scsi-Device-Map ===

CdRomPeripheral : ELBY DVD-ROM 1.0 ElbyVCD Port 0 ID 0 DMA: Off

DiskPeripheral : WDC WD1200JB-75CRA0 atapi Port 1 ID 0 DMA: On

DiskPeripheral : WDC WD1200JB-00CRA1 atapi Port 1 ID 1 DMA: On

CdRomPeripheral : HL-DT-ST CD-ROM GCR-8481B atapi Port 2 ID 0 DMA: On

CdRomPeripheral : PHILIPS DVD+RW-D28 atapi Port 2 ID 1 DMA: On

CdRomPeripheral : VOBID InstantDrive CD 14 VOBID Port 3 ID 0 DMA: Off



=== CDRom-Device-Map ===

ELBY DVD-ROM H: CDRom2

HL-DT-ST CD-ROM GCR-8481B D: CDRom0

PHILIPS DVD+RW-D28 E: CDRom1

VOBID InstantDrive CD G: CDRom3

=======================



AutoRun : 1

Excluded drive IDs:

WriteBufferSize: 74448896 (0) Byte

ShowDrvBufStat : 0

BUFE : 0

Physical memory : 510MB (523220kB)

Free physical memory: 211MB (216920kB)

Memory in use : 58 %

Uncached PFiles: 0x0

Use Inquiry : 1

Global Bus Type: default (0)

Check supported media : Disabled (0)



6.9.2005

NeroAPI

7:27:50 AM #1 Phase 112 File APIProgress.cpp, Line 276

DVD-Video files reallocation started



7:27:50 AM #2 Phase 114 File APIProgress.cpp, Line 276

DVD-Video files reallocation completed (no file modified)



7:27:50 AM #3 Phase 111 File APIProgress.cpp, Line 276

DVD-Video files sorted



7:27:53 AM #4 Text 0 File Reader.cpp, Line 127

Reader running



7:27:53 AM #5 Text 0 File Writer.cpp, Line 122

Writer PHILIPS DVD+RW-D28 running



7:27:53 AM #6 Text 0 File AudioCompilationImpl.cpp, Line 842

DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)

DRM: Beginning burn process.



7:27:53 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3309

First writeable address = 0 (0x00000000)



7:27:53 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3309

First writeable address = 0 (0x00000000)



7:27:53 AM #9 Text 0 File Burncd.cpp, Line 3233

Turn on Disc-At-Once, using DVD media



7:27:54 AM #10 Text 0 File DlgWaitCD.cpp, Line 270

Last possible write address on media: 2295103 (510:01.28, 4482MB)

Last address to be written: 2286111 (508:01.36, 4465MB)



7:27:54 AM #11 Text 0 File DlgWaitCD.cpp, Line 282

Write in overburning mode: NO



7:27:54 AM #12 Text 0 File DlgWaitCD.cpp, Line 2483

Recorder: PHILIPS DVD+RW-D28, Media type: DVD+R



7:27:54 AM #13 Text 0 File DlgWaitCD.cpp, Line 448

>>> Protocol of DlgWaitCD activities: <<<

=========================================



7:27:54 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838

Setup items (after recorder preparation)

0: TRM_DATA_MODE1 ()

2 indices, index0 (150) not provided

original disc pos #0 + 2286112 (2286112) = #2286112/508:1.37

relocatable, disc pos for caching/writing not required/ required, no patch infos

-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286112 blocks [PHILIPS DVD+RW-D28]

--------------------------------------------------------------



7:27:54 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051

Prepare recorder [PHILIPS DVD+RW-D28] for write in CUE-sheet-DAO

DAO infos:

==========

MCN: ""

TOCType: 0x00; Session Closed, disc fixated

Tracks 1 to 1:

1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681957376, ISRC ""

DAO layout:

===========

__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________

0 | lead-in | 0 | 0x41 | 0x00

0 | 1 | 0 | 0x41 | 0x00

0 | 1 | 1 | 0x41 | 0x00

2286112 | lead-out | 1 | 0x41 | 0x00



7:27:55 AM #16 Phase 24 File APIProgress.cpp, Line 276

Caching of files started



7:27:55 AM #17 Text 0 File Burncd.cpp, Line 4120

Cache writing successful.



7:27:55 AM #18 Phase 25 File APIProgress.cpp, Line 276

Caching of files completed



7:27:55 AM #19 Phase 36 File APIProgress.cpp, Line 276

Burn process started at 2.4x (3,324 KB/s)



7:27:55 AM #20 SCSI -1066 File Cdrdrv.cpp, Line 1180

SCSI Exec, HA 2, TA 1, LUN 0, buffer 0x071D5600

Status: 0x04 (0x01, SCSI_ERR)

HA-Status 0x00 (0x00, OK)

TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)

Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)

Sense Code: 0x24

Sense Qual: 0x00

CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0xFF 0x40 0x00 0x00 0x00

Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0C

0x00 0x00 0x00 0x00 0x24 0x00



7:27:55 AM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2654

Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0



7:27:55 AM #22 SCSI -1066 File Cdrdrv.cpp, Line 1180

SCSI Exec, HA 2, TA 1, LUN 0, buffer 0x024A0600

Status: 0x04 (0x01, SCSI_ERR)

HA-Status 0x00 (0x00, OK)

TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)

Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)

Sense Code: 0x24

Sense Qual: 0x00

CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00

Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0C

0x00 0x00 0x00 0x00 0x24 0x00



7:27:55 AM #23 SCSI -1066 File Cdrdrv.cpp, Line 1180

SCSI Exec, HA 2, TA 1, LUN 0

Status: 0x04 (0x01, SCSI_ERR)

HA-Status 0x00 (0x00, OK)

TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)

Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)

Sense Code: 0x24

Sense Qual: 0x00

CDB Data: 0xF9 0x15 0x01 0xFF 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0C

0x00 0x00 0x00 0x00 0x24 0x00



7:27:55 AM #24 Text 0 File DVDR.cpp, Line 5896

Drive: PHILIPS DVD+RW-D28

Book Type request [gen]: DVD-ROM, write to EEPROM

Changing the Book Type was finished successfully, return code 0



7:27:55 AM #25 CDR -1211 File DVDR.cpp, Line 5056

Book Type set to: DVD-ROM



7:27:55 AM #26 Text 0 File DVDPlusRW.cpp, Line 665

Start write address at LBA 0

DVD high compatibility mode: Yes



7:28:26 AM #27 SCSI -400 File Cdrdrv.cpp, Line 1434

SCSI Exec, HA 2, TA 1, LUN 0, buffer 0x01CF0000

Status: 0x04 (0x01, SCSI_ERR)

HA-Status 0x00 (0x00, OK)

TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)

Sense Key: 0x04 (KEY_HARDWARE_ERROR)

Sense Code: 0x91

Sense Qual: 0xC4

CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00

Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0C

0x00 0x00 0x00 0x00 0x91 0xC4



7:28:26 AM #28 CDR -400 File Writer.cpp, Line 311

Unspecified target error



7:28:26 AM #29 Text 0 File ThreadedTransfer.cpp, Line 228

all writers idle, stopping conversion



7:28:26 AM #30 Text 0 File ThreadedTransfer.cpp, Line 222

conversion idle, stopping reader



7:28:26 AM #31 SCSI -1066 File Cdrdrv.cpp, Line 1180

SCSI Exec, HA 2, TA 1, LUN 0

Status: 0x04 (0x01, SCSI_ERR)

HA-Status 0x00 (0x00, OK)

TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)

Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)

Sense Code: 0x24

Sense Qual: 0x00

CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

Sense Data: 0x71 0x00 0x05 0x00 0x00 0x00 0x00 0x0C

0x00 0x00 0x00 0x00 0x24 0x00



7:28:26 AM #32 Phase 127 File APIProgress.cpp, Line 276

Generating DVD high compatibility borders



7:28:26 AM #33 SCSI -1066 File Cdrdrv.cpp, Line 1180

SCSI Exec, HA 2, TA 1, LUN 0

Status: 0x04 (0x01, SCSI_ERR)

HA-Status 0x00 (0x00, OK)

TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)

Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)

Sense Code: 0x24

Sense Qual: 0x00

CDB Data: 0xF9 0x15 0xA1 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0C

0x00 0x00 0x00 0x00 0x24 0x00



7:28:26 AM #34 Text 0 File DVDR.cpp, Line 5896

Drive: PHILIPS DVD+RW-D28

Book Type request [gen]: DVD+R, write to EEPROM

Changing the Book Type was finished successfully, return code 0



7:28:26 AM #35 CDR -1066 File WriterStatus.cpp, Line 167

Invalid field in command



7:28:26 AM #36 TRANSFER -24 File WriterStatus.cpp, Line 167

Could not perform end of Disc-at-once



7:28:26 AM #37 Phase 38 File APIProgress.cpp, Line 276

Burn process failed at 2.4x (3,324 KB/s)



7:28:26 AM #38 Text 0 File AudioCompilationImpl.cpp, Line 867

DRM: DRM burn session terminated.



7:28:26 AM #39 Text 0 File AudioCompilationImpl.cpp, Line 896

DRM: Closing entire DRM handling. Bye.





Existing drivers:

File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 7/16/2004 4:24:34 AM

File 'Drivers\PXHELP20.SYS': Ver=2.02.38a, size=16288 bytes, created 4/18/2002 3:02:00 AM (Prassi/Veritas driver for win 2K)

File 'Drivers\InCDfs.SYS': Ver=4, 3, 20, 1, size=101504 bytes, created 7/25/2005 11:53:28 AM (InCD4 driver for win NT/2K/XP)

File 'Drivers\InCDpass.SYS': Ver=4, 3, 20, 1, size=29696 bytes, created 7/25/2005 11:53:04 AM (InCD4 driver for win NT/2K/XP)

File 'Drivers\InCDrec.SYS': Ver=4, 3, 20, 1, size=8704 bytes, created 7/25/2005 11:53:30 AM (InCD4 driver for win NT/2K/XP)



Registry Keys:

HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
[ + quote]

This message has been edited since posting. Last time this message was edited on 9. September 2005 @ 11:29
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binkie7
Moderator
_ 		8. September 2005 @ 17:41 _ Link to this message    Send private message to this user   
sj4231
Welcome to aD!
First thing- edit those serial #'s out! They begin w/ 1A
They'll fall into the wrong hands!
Quote:
Recorder: <PHILIPS DVD+RW-D28> Version: 1.29
Your firmware is waaay behind - you need to update it. Here's a link:
http://forum.rpc1.org/dl_firmware.php?download_id=315
Quote:
SCSI_TASTATUS_CHKCOND
Your drive doesn't like the media nor can it recognize it. The log only shows that your using a +R. A firmware update should sort this out.
[ + quote]
sj4231
Newbie
_ 		9. September 2005 @ 11:36 _ Link to this message    Send private message to this user   
Thanks, I will give this a try. I had tried to update the firmware using the Dell flash utility but it won't allow me to target the drive. I will try the firmware download from the above linked site.
[ + quote]
binkie7
Moderator
_ 		9. September 2005 @ 11:57 _ Link to this message    Send private message to this user   
Post back w/ your results. Not really sure why you couldn't flash your drive unless you picked the wrong update.
[ + quote]
sj4231
Newbie
_ 		9. September 2005 @ 14:01 _ Link to this message    Send private message to this user   
Unfortunately, it is the same situation; it will not allow me to target the Phillips drive. I am going to remove the Clone drive that keeps appearing and see if it will allow after that.
[ + quote]
binkie7
Moderator
_ 		9. September 2005 @ 16:14 _ Link to this message    Send private message to this user   
sj4231
Try that but I'm no hardware expert. They show in the log as being on separate ports.
Let us know how it goes. I sure someone here can help you sort it out!
[ + quote]
sj4231
Newbie
_ 		9. September 2005 @ 16:23 _ Link to this message    Send private message to this user   
Unfortunately, it is only allowimg me to target the Instant Drive CD14 and I can't pull down the Phillips Drive as the Instant Drive is the only one listed. Any suggestions how I can target the Philips drive with the flash firmware update program?

Thanks
[ + quote]
binkie7
Moderator
_ 		9. September 2005 @ 16:32 _ Link to this message    Send private message to this user   
I don't want to give you the wrong advice. I myself would play with a few things but then again it's my pc if I screw it up. Let me see if I can find someone.
[ + quote]
Car.Mike
AfterDawn Addict
_ 		9. September 2005 @ 18:01 _ Link to this message    Send private message to this user   
sj4231,
Lets see if I get this correct
1. You are trying to update the firmware for the burner ( flash it)
2. You have a PHILIPS DVD+RW-D28
3. You were given a site to update from but it does not recog. the burner when you try to flash it.
4. These are the drives in the computer:

CdRomPeripheral : HL-DT-ST CD-ROM GCR-8481B atapi Port 2 ID 0 DMA: On

CdRomPeripheral : PHILIPS DVD+RW-D28 atapi Port 2 ID 1 DMA: On

CdRomPeripheral : VOBID InstantDrive CD 14 VOBID Port 3 ID 0 DMA:
Off
CdRomPeripheral :ELBY DVD-ROM 1.0 ElbyVCD

Here is what I would try.
1. Turn off the computer and unplug the power cable in back. Take side cover off and make sure that you touch the inside case to discharge any static.
2. Disconnect the power supply to the VOBID instant Drive CD and the HL-DT-ST CD-ROM GCR-8481B and also the ELBY DVD-ROM 1.0 ElbyVCD . Also disconnect the respective IDE channels ( Grey ribbon about 2 inches wide)
3. Now the only Optical device you have connected is the PHILIPS DVD+RW-D28 . Verify this
4. Plug the cable into the back to re-connect the power and now power up the computer.
5. Now try flashing the burner as it is the only optical device connected
You should have been able to Flash w/o doing the above but it is the only thing I can think that will help. When I flash the program always asks me which device and I have to click on the correct drive to flash. Since I do not have a Dell I can not duplicate what your problem is. Let me know if this works as in theory it should. If you can not update then the burner might be going South or the cables or MOBO could also be going South
[ + quote]

This message has been edited since posting. Last time this message was edited on 9. September 2005 @ 18:04
sj4231
Newbie
_ 		10. September 2005 @ 12:57 _ Link to this message    Send private message to this user   
Car. Mike:

Thanks but no luck. I disable the CD drive as you indicated ( I have only a the cd drive and the phillips dvd/cd-rw drive but the flash utility still won't recognize the Philips in the target drive.

I even used the power plug and ribbon cable from the cd drive for the philips (they are both on the same cord and ribbon extension). Both were listed as slave drives, so I tried making the Philips the master and then the slave again (with the cd drive changing places, even with it disconnected from power and ribbon cable.) No luck.

I then disabled the cd drive within the computer settings, powered down yet again, and it still won't recognize it. Kinda crazy, isn't it?

Here is my next question. Before doing any of this, I was able to get the Philips drive to burn dvds again by using Nero ROM and Philips branded discs.

My question is, I have purchased the Pioneer DVR-509 drive and am thinking of installing it in place of the CD drive. Is it possible to have 2 DVD-RW drives on a computer and, if so, I will want the Pioneer to take precedence. Should it be the master or slave drive? I am assuming Master but I don't typically work with computer hardware.

Thanks for your help.

SJ4231
[ + quote]
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Car.Mike
AfterDawn Addict
_ 		10. September 2005 @ 14:56 _ Link to this message    Send private message to this user   
This one has me perplexed now as it should have worked. The only thing I can think of is maybe he drive is getting ready to go bad.
Yes you can have 2 DVD-RW drives on a computer. Make the one that you want to burn the master ( make sure the config. on the back is correct and the other one the slave.
Let me sleep on this as I might come up w/ a better idea on the drive that will not take a flashing
[ + quote]
afterdawn.com > forums > software specific discussion > nero discussion > hardware failure? suggestions please
 

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