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DVD-ROM drive & SONY CD-RW not working
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Posted Message
moley
Newbie
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24. September 2005 @ 21:03 _ Link to this message    Send private message to this user   
Recently, I realized that my disc drives haven't been working. They don't show up through "My computer" anymore:




And when I try burning CD's/playing DVD's, they don't work.



^ Those are the two that aren't working. Notice the yellow circle with the exclamation point.



I tried donig system restore but got this:






Then I followed the instructions -- http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
and got this:







It seems like I can't do anything to fix this problem. Can anybody help?

This message has been edited since posting. Last time this message was edited on 24. September 2005 @ 21:04

Member
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25. September 2005 @ 18:04 _ Link to this message    Send private message to this user   
In your registry editor, don't delete the folder "4D36E965-E325-11CE-BFC1-08002BE10318" instead delete the upper and lower filters. In your picture you posted of registry editor, you can see the upper and lower filters on the right side. So, just delete those and then restart your computer and your drives should reappear under My Computer.


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