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Error with NERO and DVD Decrypter.
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DiRect
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10. October 2005 @ 03:50 _ Link to this message    Send private message to this user   
Hi,
Thought I'd post this in here. I was burning a DVD yesterday with DVD Decrypter and it was working fine, then, I went to burn another DVD, and I recieved the following I/O Error.
Quote:
I/O Error!

Device: [2:0:0] HL-DT-ST DVDRAM GMA-4020B (D: ) (ATA)

ScsiStatus 0x02
Interpretation: Check Condition

CDB: 2A 00 00 00 04 20 00 00 20 00
Interpretation: Write (10) - Sectors: 1056 - 1087

Sense Area: 70 00 02 00 00 00 00 0A 00 00 00 00 30 05 00 00 00 00
Interpretation: Cannot Write Medium - Incompatible Format
I then tried burning a DVD with NERO and I recieved the following error message.
Quote:
Track following error
Track following error
Could not perform end of Disc-at-once
Burn process failed at 2x (2,770 KB/s)
Here is the full log from NERO.
Quote:
Name Edited
None
Serial Edited

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
Nero Version: 6.6.0.8 (Nero Express)
Recorder: <HL-DT-ST DVDRAM GMA-4020B>Version: A105 - HA 3 TA 0 - 6.6.0.8
Adapter driver: <atapi> HA 3
Drive buffer : 1312kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <HL-DT-ST DVDRAM GMA-4020B>Version: A105 - HA 3 TA 0 - 6.6.0.8
Adapter driver: <atapi> HA 3

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD1600JB-53EVA0 atapi Port 0 ID 0 DMA: Off
CdRomPeripheral : HL-DT-ST DVDRAM GMA-4020B atapi Port 3 ID 0 DMA: On

=== CDRom-Device-Map ===
HL-DT-ST DVDRAM GMA-4020 D: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 510MB (522988kB)
Free physical memory: 93MB (95844kB)
Memory in use : 81 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

10.10.2005
UDF/ISO compilation
7:23:24 AM #1 Phase 112 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation started

7:23:24 AM #2 Phase 114 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation completed (no file modified)

7:23:24 AM #3 Text 0 File Isodoc.cpp, Line 6172
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

7:23:24 AM #4 Phase 111 File dlgbrnst.cpp, Line 1832
DVD-Video files sorted

7:23:24 AM #5 Text 0 File Reader.cpp, Line 127
Reader running

7:23:24 AM #6 Text 0 File Writer.cpp, Line 122
Writer HL-DT-ST DVDRAM GMA-4020B running

7:23:24 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3293
First writeable address = 0 (0x00000000)

7:23:24 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3293
First writeable address = 0 (0x00000000)

7:23:24 AM #9 Text 0 File Burncd.cpp, Line 3153
Turn on Disc-At-Once, using DVD media

7:23:24 AM #10 Text 0 File DlgWaitCD.cpp, Line 259
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2276911 (505:58.61, 4447MB)

7:23:24 AM #11 Text 0 File DlgWaitCD.cpp, Line 271
Write in overburning mode: NO (enabled: CD)

7:23:24 AM #12 Text 0 File DlgWaitCD.cpp, Line 2316
Recorder: HL-DT-ST DVDRAM GMA-4020B, Media type: DVD-R
Disc Manufacturer: RITEKG - 04
Disc Application Code: 64, Disc Physical Code: 193

7:23:24 AM #13 Text 0 File DlgWaitCD.cpp, Line 433
>>> Protocol of DlgWaitCD activities: <<<
=========================================

7:23:24 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2276912 (2276912) = #2276912/505:58.62
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2276912 blocks [HL-DT-ST DVDRAM GMA-4020B]
--------------------------------------------------------------

7:23:24 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [HL-DT-ST DVDRAM GMA-4020B] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4663115776, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2276912 | lead-out | 1 | 0x41 | 0x00

7:23:24 AM #16 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

7:23:24 AM #17 Text 0 File Burncd.cpp, Line 4040
Cache writing successful.

7:23:24 AM #18 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

7:23:24 AM #19 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 2x (2,770 KB/s)

7:23:24 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

7:23:24 AM #21 Text 0 File DVDR.cpp, Line 2194
Recording mode: Sequential Recording Mode

7:23:24 AM #22 Text 0 File Mmc.cpp, Line 21235
Set BUFE: Buffer underrun protection -> ON

7:23:24 AM #23 Text 0 File DVDR.cpp, Line 2340
Start write address at LBA 0
DVD high compatibility mode: Yes

7:23:24 AM #24 Text 0 File Cdrdrv.cpp, Line 8430
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

7:23:58 AM #25 Text 0 File Cdrdrv.cpp, Line 1287
07:23:58.718 - HL-DT-ST DVDRAM GMA-4020B\H3 T0 : Queue again later

7:24:48 AM #26 SCSI -1119 File Cdrdrv.cpp, Line 1435
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x09BB0000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x00 0x10 0xE0 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x10
0x32 0x27 0x04 0x0C 0x09 0x00

7:24:48 AM #27 CDR -1119 File Writer.cpp, Line 311
Track following error

7:24:48 AM #28 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

7:24:48 AM #29 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

7:24:49 AM #30 Text 0 File DVDR.cpp, Line 2603
EndDAO: Last written address was 4319

7:24:49 AM #31 CDR -1119 File WriterStatus.cpp, Line 167
Track following error

7:24:49 AM #32 TRANSFER -24 File WriterStatus.cpp, Line 167
Could not perform end of Disc-at-once

7:24:49 AM #33 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 2x (2,770 KB/s)


Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 3/11/2005 6:28:09 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 1:59:42 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
After wasting like 3-4 DVD-R's, I contacted Gateway support and they told me to try a different brand of DVD-R's, then if it doesn't work, let them know so they can send me a new DVD drive.

I use Ridata (Ritek) branded DVD-R's and they have been working fine for the past few months now without any problems. This just happened yesterday. I searched around but couldn't find any information on how to fix this. Also, here is the info from NERO about my DVDRAM.
Quote:
Nero InfoTool 3.00

Drive Information
------------------
Drive : HL-DT-ST DVDRAM GMA-4020B
Type : DVD-RAM Recorder
Firmware Version : A105
Buffer Size : 1312 KB
Date : ?
Serial Number
Vendor Specific :
Drive Letter : D:\
Location : 3:0
Mechanism : Tray
Read Speed : 32 X
Write Speed : 12 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : Yes
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : No
Read DVD+RW : No
Read DVD+R DL : No
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read Digital Audio : Yes
Read CD+G : No
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : No
Write DVD+R : No
Write DVD+RW : No
Write DVD+R DL : No
Write DVD-RAM : Yes
Write BD-R : No
Write BD-RE : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Any help would be appreciated :). I will try the different media and let you know what happens. Also, an important point.

THE DVDRAM CAN STILL BURN CD's WITHOUT A PROBLEM

Sorry for the bold and caps but some people might miss it. Once again, I appreciated the help :).

This message has been edited since posting. Last time this message was edited on 10. October 2005 @ 10:16

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10. October 2005 @ 06:10 _ Link to this message    Send private message to this user   
I'll try to get to this before creaky does!

First off, Please edit out your serial number, it starts with 1A23 xxxx xxxx xxxxx etc. Someone can steal it.
Quote:
Recorder: <HL-DT-ST DVDRAM GMA-4020B>Version: A105 - HA 3 TA 0 - 6.6.0.8
Check for a firmware on that burner. I'm not sure what brand name it is,so you may have to google for it.

Quote:
DiskPeripheral : WDC WD1600JB-53EVA0 atapi Port 0 ID 0 DMA: Off
Go into device manager/under IDE/ATA ATAPI controllers and open up that tree. Right click/properties/advanced setting and make sure each controllers says dma or udma if available. Make sure they don't say: Pio Mode. Your primary controller is set on pio mode, uninstall that driver and re-boot pc.


I'd try uninstalling that controller and rebooting. Windows xp should reconnect that driver and it should go to dma or udma mode.I'm not sure about a firmware update so you may want to hold off for that.We'll have to figure out why that controller went into pio mode.

Nero shows your ridatas as Ritek-G04 and that's some pretty good media,maybe a bad batch?

Did you change anything about your media lately like different batches/spindles? I go along with gateway on trying a different quality brand name of dash,after resetting your controller.

That'll be a good start till creaky floats in.




HP a1118x-b/athlon 64-3300+/BenQ 1650 BCDC/LG 8163B/Modded Wii/Epson-R300 and Ty Watershields!!!
Senior Member
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10. October 2005 @ 10:08 _ Link to this message    Send private message to this user   
The thing i saw was:
Quote:
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
this could be a firmware out of date issue, or you really could have a problem with the drive.
I am not sure if this is your drive listed here, and you need to know for sure before doing a firmware update:
http://forum.rpc1.org/dl_firmware.php?download_id=1459
and if it is the drive, they are up to A107 now and you have A105.
Thats my 2 cents, or 2 pence as creaky would say. I am a novice at looking thru these logs. Oh, and as saugmon said,make sure you edit your original post to take out your serial number, and maybe even your name!
Quote:
Here is the full log from NERO.

Quote:
--------------------------------------------------------------------------------
Yur Name
None
1A23-XXXX-XXXX-XXXX-XXXX-XXXX
Just click on the pencil and paper symbol next to your original post, and it will take you back to the edit post page. Some nefarious types out there like to steal your program when you publish your SN on a public forum such as this. I am sure creaky will find something else in this log, other than what saugmon saw. Good Luck.



Die CMC Mag!!!

This message has been edited since posting. Last time this message was edited on 10. October 2005 @ 10:11

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10. October 2005 @ 10:17 _ Link to this message    Send private message to this user   
Edited and moved

Senior Member
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10. October 2005 @ 10:27 _ Link to this message    Send private message to this user   
Thank you Oner for the teleport and edit (gees your fast). I like your sig pic waaay cool.



Die CMC Mag!!!
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10. October 2005 @ 10:43 _ Link to this message    Send private message to this user   
LMAO - i heard my name in vain, and you're learning well young padawans :)
Quote:
Recorder: <HL-DT-ST DVDRAM GMA-4020B>Version: A105
thart's an LG drive, A109 is here - http://forum.rpc1.org/dl_firmware.php?download_id=1450
Quote:
Physical memory : 510MB (522988kB)
Free physical memory: 93MB (95844kB)
Memory in use : 81 %
- you're gonna have to close down more programs prior to all burns
Quote:
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2276911 (505:58.61, 4447MB)
- 4447MB (in my opinion) is too close to outer edge of discs, regardless of quality of discs; set target size to 4300MB in DVD Shrink's preferences



Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
DiRect
Member
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10. October 2005 @ 12:45 _ Link to this message    Send private message to this user   
Thanks a lot for your help guys, but I worked through with the Gateway tech support agent and after updating firmware, trying a different brand of media, and since nothing worked, they just decided to replace my DVD RAM drive, so in a week I will just update my HD to 200 GB, my memory to 4 GB and by then my DVD drive will have arrived so I will install that as well. Thanks a lot for your help :)

Knowledge is imminent...
AfterDawn Addict
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10. October 2005 @ 14:54 _ Link to this message    Send private message to this user   
That looks like a major upgrade!

I wish that support was that good with HP. Took 6 weeks for them to figure out a bad modem on my dads pc,which is similar to mine in my specs,when I told them it was a bad modem to begin with! LOL!

Good Luck!
AfterDawn Addict
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10. October 2005 @ 16:55 _ Link to this message    Send private message to this user   
i'm ALL about the 4 gigs of memory~ :) that's what i have too and i NEVER seem to have a "memory issue", i don't usually have to close down ANYTHING to free up more memory LOL, major upgrade indeed~! nice~

Recommended Media:

Taiyo Yuden 4x dvd-r TYGO1/ 8x dvd-r TYGO2/ 8x dvd+r YUDEN000T02/ 16x dvd+r YUDEN000T03
Verbatim 8x dvd+r MCC003
Verbatim dvd+r DL (MKM001)= flawless no compression backups
"Do Yourself A Favor, Use The Good Stuff
TY & Verbs 4 Life~ :)" ~docTY~
"Its better to be quiet and appear stupid, then to open your mouth and remove all doubt."
I am always prepared to recognize that there can be two points of view - mine and one that is probably wrong - John Gorton
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10. October 2005 @ 17:28 _ Link to this message    Send private message to this user   
My HP notebook long deceased, now makes a very good doorstop. :)
@Creaky, You da man! My drive guess wasn't even close. And you pick those things out of these logs like it's second nature. I guess thats what happens when you wade thru 1000s of these logs. Nero seems to load up the logs with lots of stuff that's not so important, and buried in the middle of all that is a little piece of important information. It's doing a very good job of hiding from me.
@Direct
Glad you are getting things worked out. You probably will never have memory problems again with 4 Gig of memory.



Die CMC Mag!!!
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10. October 2005 @ 22:57 _ Link to this message    Send private message to this user   
@MaxBurn - lol. and
Quote:
Nero seems to load up the logs with lots of stuff that's not so important
- exactamundo, but at least in between all the padding there are nuggets of info, i think they're normally sufficient to get most ppl working again as the logs summarise a system real well.



Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
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DiRect
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11. October 2005 @ 08:34 _ Link to this message    Send private message to this user   
lol your right... with 512 MB I only have problems sometimes when say I am burning a dvd, encoding something and playing a game at the same time, (like CCE takes up a lot of memory), I wonder what 4 GB feels like. Thanks for the help everyone :)Gateway is the best, if I just tell them I have a corrupted part they'll just send me a new one without even checking it. The only reason they checked the DVD RAM is because I told them to check because I didn't want to wait a week or so for the drive to be shipped from USA to Canada. Gateway will cover any part of your computer as long as you have warranty, so I just keep extending my warranty as soon as its about to expire.

Knowledge is imminent...

This message has been edited since posting. Last time this message was edited on 11. October 2005 @ 08:36

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