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Monday 25.11.2024 / 05:22
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afterdawn.com > forums > software specific discussion > nero discussion > it is impossible to download nero 7
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It is impossible to download Nero 7
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Posted Message
stanoslav
Newbie
_ 		10. November 2005 @ 09:28 _ Link to this message    Send private message to this user   
I have tried everything, different browsers, switching off firewall, clean install.
Their 'helpline' is useless i have emailed them 8 times made phone calls of about 30 minutes @ 80p a minute and they still have not resolved the problem, they haven't even responded to my emails.
I have tried to install from their site and all that happens is that i get the download but halfway through installation i get an error message saying 'the file alt 71619a1c5b.dll cannot be installed because the file cannot be found in cabinet fil zdcdf6d4.cab this could indicate a network error, an error reading from the dc rom, or a problem with this package.
I phoned them tonight AGAIN and told them AGAIN and all they said was that the package was faulty and that they would email me with a correct procedure in 15 minutes to resolve the issue (2 hours ago and still no email).
If anyone out there can help me i would be so obliged.
I will NEVER buy anything from Nero again they are incompetant amateurs and they have no concept of customer service.
[ + quote]
tdisom
Member
_ 		10. November 2005 @ 17:37 _ Link to this message    Send private message to this user   
[ + quote]
P4 3.0 Ghz HT, XP w/SP2
NEC DVD RW ND 3520A EXTERNAL
NERO 6.6.0.16
PS2 v30001 R

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