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ukbaz
Newbie
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12. November 2005 @ 04:38 _ Link to this message    Send private message to this user   
Hi All,
I have just purchased serial number for Nero 7 and have installed software from Nero.com.
When I start it I get a message detected unlicensed usage and I can put my serial number in a box but when I do it says this number already installed and cannot be entered twice have contacted nero but nothing from them yet. I think the problem may be due to an illegal copy of Nero was on this PC when I bought it.
Any help would be appreciated.
Regards Baz
Moderator
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12. November 2005 @ 07:35 _ Link to this message    Send private message to this user   
have you tried using Nero's Clean Tools?

http://ww2.nero.com/nero6/enu/Clean_Tools.html

also I wouldn't think that would matter, if you've got a legit serial it should work. I would stay on Nero ... email the crap out of em.

This message has been edited since posting. Last time this message was edited on 12. November 2005 @ 07:36

ukbaz
Newbie
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12. November 2005 @ 07:52 _ Link to this message    Send private message to this user   
Thanks for taking time to reply, I have tried the clean tool but still no joy.My mate has Nero 7 running and it does look good.
I will send another email and hope they reply.
Thanks again Baz
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