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MELWEST
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14. November 2005 @ 12:12 _ Link to this message    Send private message to this user   
Hello,

Not sure were to begin. I originally downlaoded a demo version of Nero 6. After the demo expired, I bought a serial number from nero because at the time I did not have any problems. One day out of the blue, it kept giving me burn processes failed. I have a philips dvd8421 writer. I have tried different media, unistalled and reinstalled, accomplished updates. Not sure what to do next. I don't actually have a nero disk. I downloaded the program and them bought the serial number offline. could I be getting a bad download. Also, my computer recently became infected with viruses. Do you virus could have deleted files. Since I have removed the viruses completely, again i reinstalled nero, should I just reformatt my computer?
ozzymary
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14. November 2005 @ 13:34 _ Link to this message    Send private message to this user   
quote I don't actually have a nero disk
quote i bought a s#from nero ??????????
you need the original disk . how did you buy s# offline???????

This message has been edited since posting. Last time this message was edited on 14. November 2005 @ 13:34

AfterDawn Addict
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14. November 2005 @ 15:10 _ Link to this message    Send private message to this user   
@ozzymary

I have bought all my Nero ver. since Nero 4 up to 7 from the Nero online store, you dl the program and then purchase and Nero sends you the SN in an email, all quite legal and no need for a disk.

@melwest

Go back to Nero and dl the Nero Clean Tool, and then uninstall, clean and do a reinstall and see if this works.


This message has been edited since posting. Last time this message was edited on 14. November 2005 @ 15:14

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ozzymary
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15. November 2005 @ 14:34 _ Link to this message    Send private message to this user   
also uninstall incd
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