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Possible License Problem
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joust1154
Newbie
_ 		17. November 2005 @ 19:51 _ Link to this message    Send private message to this user   
Hi, I tried to search to see if anyone else had my problem and couldn't find any threads. Well.

When I installed the Nero 7, it worked fine, and then a couple days after the install I go to burn and when I try to open Smartstart, it shows up in my Processes but never acutally opens. Second, when I try to open Nero Express or any other Nero App I get a weird error, "Possible License Problem Contact Your Administrator", which is weird cause it was the demo, and it worked perfect before.

So I've installed and redownloaded Nero 7 about 4-5 times. I also got the Nero Cleaning tools and cleaned the registry and everything that had to do with any version of Nero 6/7 off my computer, and I got more errors which I forgot to record and have to revert my hard drive.

I emailed Nero for help, but have yet to be answered. Can anyone offer any help? I don't know any other good burning programs than Nero and I need to be able to burn cds. -Thanks
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andmerr
Suspended permanently
_ 		17. November 2005 @ 20:48 _ Link to this message    Send private message to this user   
be patient nero's help desk is prettyy good, how long ago did you email them?
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MajorDoom
Newbie
_ 		20. November 2005 @ 12:59 _ Link to this message    Send private message to this user   
I had the same issue, so I decided to get my hands dirty and search the registry.

In case you have a serial/cd-key, go to the registry and enter it here:

HKEY_LOCAL_MACHINE\SOFTWARE\Ahead\Installation\Families\Nero 7\Info

Then you'll see Serial7 string value. Enter the serial, keeping the asterisk (*) and enjoy.

I hope this helps.
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