|
Nothings There!!!
|
|
AfterDawn Addict
1 product review
|
14. January 2006 @ 19:03 |
Link to this message
|
|
hello everyone. heres my problem im trying to fix a pc for a friend of mine. okay as far as i can tell from what he told me. he has no start menu icon/tray and absolutely everything on his desktop is gone. ive given him some pointers until i can pick up the pc. so to get a head start what anyone here suggest?
|
|
Advertisement
|
|
|
|
Member
|
14. January 2006 @ 19:10 |
Link to this message
|
|
What OS?
Thank you,
cm
|
Senior Member
|
14. January 2006 @ 19:29 |
Link to this message
|
|
The OS question is certainly important. Is he getting the blue screen of death or not?. Could be that his boot files got corrupted. Did he delete any programs/files just before this happened or is the HDD making any unusual noises. Ask him to restart and see if he can boot in Safe Mode or not. Keep us posted.
|
AfterDawn Addict
1 product review
|
14. January 2006 @ 20:38 |
Link to this message
|
|
lol my bad. I didnt even post the basics. uhh hes running windows xp home edition ( no idea what service pack ) he said no blue screen of death and no weird noises. Its a dell ( i dont know the model name for certain but its the real cheap one). he can do a safe boot as far as i know. hes been trying to fix it himself with no luck. so i told him to contact Dell and get a restore disc. which he never got. but they were gonna make him pay for it and his familys kinda tight on money so that was a no go. well ill try to reply to any new posts as soon as possible. thanks.
|
Senior Member
|
18. January 2006 @ 08:17 |
Link to this message
|
|
once you log into windows normaly bring up task manager(ctrl+alt+del), then click file, new task and type explorer.exe,only do that is there is no explorer.exe in the running proceses.
it looks like the explorer.exe was deleted, without this process you wont see anything.
post back, btw doing this will only get up explorer.exe till the next reboot then youll have to do it aggain..if this is the case then just download explorer.exe.
|
AfterDawn Addict
1 product review
|
18. January 2006 @ 13:10 |
Link to this message
|
|
Okay ill try and pass that on. yeah we finally got arrangements and ill be picking the pc up this friday (1/20/05). Thanks any more ideas? Now would the explorer.exe be from a spyware/virus infection or can is that strictly user error?
|
AfterDawn Addict
1 product review
|
18. January 2006 @ 18:00 |
Link to this message
|
|
well thanks everyone i think that was it i told my friend to do a new task and start "explorer.exe" and he said windows can not find it.
so im trying to find it on the web and if not ill probably reformat it.
|
Senior Member
|
18. January 2006 @ 23:40 |
Link to this message
|
|
Just copy it off ya windows installation disk and copy it into your windows folder. C:/windows. You may have to do this in safe mode, but I doubt it. Then reboot. Then check viruses cause a virus probaly ate it or the virus cleaning software.:>
epox mobo EP-9NPAJ
amd 3700+ san diego core oc to 2.50
antec true power 430 watt dual +12 volt rails @ 18 amps each
bfg geforce 6800 gt oc edition
dragon case
2 x 512 DUAL CHANNEL ELIXOR RAM
Ibm P260 dvi & vga 21 inch crt monitor 1600 x 1200 @ 85 htz Oh yeah!!
|
Senior Member
|
19. January 2006 @ 07:15 |
Link to this message
|
|
that explains why you cant see anythign its been deleted as i said i'll include a link for you to download it in this post once i find it.
yeh its probaly a virus or somthing similar thats deleted it but its not hard to fix.
|
AfterDawn Addict
1 product review
|
22. January 2006 @ 19:10 |
Link to this message
|
Well thanks for the help everyone but I got it up and running. Heres the jist of how it went. Whatever spyware/virus that got onto his pc denied access to anything and basically set itself as the Administrator. So I put the Windows Disc in to reinstall except the spyware/virus restricted me from installing software. So i booted into safe mode. I was then able to re-install windows. After reinstalling I made one account for myself with full administrator privileges. I then proceeded to manually clean the entire pc out. Their was still things left over from the last install ( mainly the old log-in accounts and everything in them) so i removed them. I also installed many apps for him, including Ad-Aware, Spybot S&D, ZoneAlarm, AVG Free, and Spyware Doctor. Spyware Doctor found a program that had downloaded nearly 80 pornography movies and was using his pc as a server. I had to manually remove that garbage. But its all working now thanks for the help - PeaInAPod
|
Senior Member
|
23. January 2006 @ 10:01 |
Link to this message
|
hey glad to hear its sorted..
Quote:
Spyware Doctor found a program that had downloaded nearly 80 pornography movies and was using his pc as a server.
god damm it youve got to be jokin 80 porno films and was using his pc as a server, lol i cant believe stuff like that happnens sometimes.
|
AfterDawn Addict
1 product review
|
23. January 2006 @ 18:53 |
Link to this message
|
Yep well i just got back from hooking it up at his place. And no matter what i did, no matter what drivers I updated, his LAN wouldn't work. So I told him his best bet would be to call Comcast in the Morning. Thanks for the help everyone. - Chris
"Some people have no damn sense." - Nephilim, March 27 2007 @ 18:08 This message has been edited since posting. Last time this message was edited on 3. July 2011 @ 13:11
|
Senior Member
|
24. January 2006 @ 07:55 |
Link to this message
|
|
well you did your part PeaInAPod good job, and no problem for the replys anytime mate.
|
AfterDawn Addict
1 product review
|
24. January 2006 @ 18:04 |
Link to this message
|
|
Just a guick update he contacted dell and whoever he got forwarded too didnt understand his problem. so he called comcast. they came out and fixed it all up for him (free of charge!!) peace out - chris
|
|
Advertisement
|
|
|
Member
|
24. January 2006 @ 18:56 |
Link to this message
|
Quote:
Spyware Doctor found a program that had downloaded nearly 80 pornography movies and was using his pc as a server.
80 p0rn movies????? he must have a large HDD.... that's gotta be at least 100GB of p0rn alone, possibly as much as 200GB.
pssst, any worth trading. LOL
|
