i tried everything that ur forum said about viruses but my comp is till messed up, cant use msn and still has the problem when i click things like "my document", it will say "explorer has encountered a problem and has to close down" or sumting, so i need emergency help!! hope you guys can help me
Logfile of HijackThis v1.99.1
Scan saved at 1:14:19 AM, on 1/26/2006
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.00 SP1 (5.00.2919.6304)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\KASPERSKY LAB\KASPERSKY ANTI-VIRUS PERSONAL PRO\KAVSVC.EXE
C:\PROGRAM FILES\CA\ETRUST INTERNET SECURITY SUITE\ETRUST EZ ANTIVIRUS\ISAFE.EXE
C:\PROGRAM FILES\COMMON FILES\SOFTWIN\BITDEFENDER COMMUNICATOR\XCOMMSVR.EXE
C:\PROGRAM FILES\COMMON FILES\SOFTWIN\BITDEFENDER SCAN SERVER\BDSS.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\RAM IDLE\RAM_98.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\CA\ETRUST INTERNET SECURITY SUITE\ETRUST EZ ANTIVIRUS\VETMSG.EXE
C:\PROGRAM FILES\CA\ETRUST INTERNET SECURITY SUITE\ETRUST EZ ANTIVIRUS\CAVTRAY.EXE
C:\PROGRAM FILES\CA\ETRUST INTERNET SECURITY SUITE\ETRUST EZ ANTIVIRUS\CAVRID.EXE
C:\PROGRAM FILES\SOFTWIN\BITDEFENDER9\BDMCON.EXE
C:\PROGRAM FILES\SOFTWIN\BITDEFENDER9\VSSERV.EXE
C:\PROGRAM FILES\SOFTWIN\BITDEFENDER9\BDOESRV.EXE
C:\PROGRAM FILES\SOFTWIN\BITDEFENDER9\BDNAGENT.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\PROGRAM FILES\SOFTWIN\BITDEFENDER9\BDLITE.EXE
C:\PROGRAM FILES\ERROR NUKER\BIN\ERRORNUKER.EXE
C:\HJT\HIJACKTHIS.EXE
Place a check next to the following item(s) and click the fix button. Re run a scan and post.
O3 - Toolbar: MereSurfer - {340166BC-786B-401F-96AC-7C8821EFA9CD} - (no file)
Click on the misc tools button and click on startup list log. Paste that into the reply as well.
Then click the open uninstall manager and paste that in as well.
<EDIT>
Click in the hosts file manager and paste that in as well.
You might want to think about removing errornuker. Based on research, that does not need to run at startup and it also has some things about it that concern me.
It sounds like something has a hook in the explorer process which is causing the explorer crash. LMN
<EDIT EDIT>
See if there is another instance of wmiexe.exe in a location other than c:\windows\system
im sorry,i dont get the misc uninstall thing, so can you explain it a little less complex, and bitdefender doesnt allow me to update for sum reason. And for sum reason, i try to uninstall bitdefender, but when i click the uninstall thing, it told me that only the real version or sumting can be uninstalled, and the bitdefender i have IS the real version.
On the main screen of HJT click the button marked "Open the Misc Tools section. All of the stuff I asked for is there. Click the button required and it will show a list of entries. You can highlight all of the information and paste it into a reply
Did your crashing problems start around the same time that BD started acting up on you?
i dont noe wut to paste or where to paste the thing, i deleted the mersurfer thing and heres my new hjt log:
Logfile of HijackThis v1.99.1
Scan saved at 7:51:40 PM, on 1/26/06
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.00 SP1 (5.00.2919.6304)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\CA\ETRUST INTERNET SECURITY SUITE\ETRUST EZ ANTIVIRUS\ISAFE.EXE
C:\PROGRAM FILES\COMMON FILES\SOFTWIN\BITDEFENDER COMMUNICATOR\XCOMMSVR.EXE
C:\PROGRAM FILES\COMMON FILES\SOFTWIN\BITDEFENDER SCAN SERVER\BDSS.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\RAM IDLE\RAM_98.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\CA\ETRUST INTERNET SECURITY SUITE\ETRUST EZ ANTIVIRUS\VETMSG.EXE
C:\PROGRAM FILES\CA\ETRUST INTERNET SECURITY SUITE\ETRUST EZ ANTIVIRUS\CAVTRAY.EXE
C:\PROGRAM FILES\CA\ETRUST INTERNET SECURITY SUITE\ETRUST EZ ANTIVIRUS\CAVRID.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\HJT\HIJACKTHIS.EXE
btw: bitdefender will say "this action is only valid for products that are currently installed", so i need help on removing the bitdefender. Also, is there program that is as good as ewido but can work on window 98? thx, that'll help a lot!