This message keeps popping up when I do a scan with Ad-aware. While going through the scan, a window pops up saying Nortan has detected a virus and it has been remove. Virus name is W32Alcra.B Ad-aware does not seem to find anything, but everytime I run ad-aware, Norton pops up with this warning. It only pops up when ad-aware is running. I updated ad-aware today and this is when all this started happening. Even though Norton says it has deleted the virus, it keeps coming back. If anyone has any ideas, i'd really appreciate the help. Thanks.
If it ONLY pop's up when adaware's running then it could be nothing, it could just be that norton has detected one of the items on ad aware's detection list and deemed it as a virus.
Here is the log. Let me know what you think, thanks.
Logfile of HijackThis v1.99.1
Scan saved at 9:30:52 PM, on 2/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
The log is clean. Does Norton say which file is the one with infection?
If so then scan the file here > http://www.virustotal.com And you could also try scanning with Ewido. You can get it from here > http://www.ewido.net/en/download/ Just remember to update it before scanning and be sure that you change the settings to scan every file and make a complete system scan.
Save Ewido´s log and post it here
Correct, I live in Canada. I guess that means I will leave that 017 entry. What about the 04, is it safe to remove that one? I have gone in Norton to see where it is detecting this from and it seems to originate from here:
I tried deleting that AAWTMP folder, but it seems to come back. When I open that folder as well, there is nothing in it? There are several entries in norton with this being found in AAWTMP, but the numbers after that are always different. I would assume that folder is for the Ad Aware program? I did a complete system scan with Norton last night in safe mode and it did not detect anything. Perhaps it is just something with the 2 programs together? Let me know what I should try next. Thanks
Yeps... Nothing to worry that´s just a temporary folder that Ad-Aware creates while scanning. The virus that is found is already being handled so nothing to worry about.
The 04 entry isn´t necessary and you can fix it but it is an optional fix and that´s why I didn´t mention it.
There are also a couple more entries that you may want to fix just to make your system a little faster when booting. These aren´t necessary on the log. ( 04 entry means that the program is started automatically when booting )
Thanks for the help guys. I have tried running both Norton ad Ad-Aware and the message does not appear anymore. Whatever was the cause it seems to be better now. I am not sure if I will delete the 04 enteries if they will only make the computer boot up faster. I had noticed awhile back that it is taking a bit longer to boot uo, but is still not very long, maybe 2 minutes at most. If I will not gain anything in performance other than a quicker start up, I will probably leave them for now. Again, thanks for the help.