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I FINALLY RECEIVED A RESPONSE FROM SCEPTRE TO QUESTIONS FROM MID JANUARY.
These are the original questions:
TWIMC:
Great HD picture on HD channels with the source input HDCP not withstanding the exceptions noted below.
Questions about X37SV-Naga LCD/TV prior to re-order or rather, if to re-order:
1) Is turquoise colored video noise, most notable within the outlines of men's dark suits and green plant foliage, an indication of a defective video card in the unit, or some other problem with the set?
2) No matter how the set is adjusted a true red is elusive. It seems as though there is no way to white balance. Nothing closer than differing hues of orange or magenta, anything but RED. Is there a solution for this?
3)There is very little information on this set, including the pamphlet shipped with the unit. I would appreciate knowing what DVD player Sceptre is recommending as the 1st choice for the X37SV. I'm currently using a Pioneer ELITE DV-45A, but knowing how the X37SV handles the signaling would be helpful on selection of video components. How does 480p or "i" from the DVD [or analog TV broadcasts] get converted, up scaled or whatever with Sceptre's video processing. What is being sent to the rest of the pixels on the X37SV-Naga display? What is the set doing [it doesn't appear to be doing anything] vs. what some of the DVD players attempt to do to get a better looking picture from a 480 source? What DVD player processing would be enhancing vs. conflicting with this set?
4)It seems that the only changeable picture parameter for HDCP is "lamp" level. I'm I correct? If so, how will my A/V tech be able to set up the display to any color [and other] standards, as he/she will be doing on my other large monitor?
I will be returning the set and re-ordering another if favorable responses are returned from you regarding issues 1 & 2.
I hope to share my positive X37SV-Naga experiences with my fellow HD enthusiasts as there is a large vacuum for info. regarding this set and the 42".
I look forward to your earliest response.
Best Regards,
Marcel
PS - I could not get any of my digital cameras [Konica Minolta A2 or X1] or digital wallet [Epson Photo Fine P-2000] to work on any inputs and I can't think of any reason why, can you?
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AFTER A COUPLE OF WEEKS I SENT ANOTHER EMAIL AND FINALLY RECEIVED THE FOLLOWING INADEQUATE RESPONSE FROM SCEPTRE:
Dear Customer,
1. That has to do with the signal taken into the TV. It depends on where you live at and the antenna you're using and the signal provided.
2. No, that is the performance of the panel itself. The panel factory
set it accordingly.
3. No up conversion dvd player set will be able to satisfy a 1920x1080 panel no matter what filtering and conversion technique is done. Your best bet would be to have a home theater pc and hardware dvd decoder.
4. On your remote are 2 buttons PICTURE and SOUND. Keep pressing the
sound button until the screen says USER MODE and keep pressing the sound button until it says USER MODE too. With that done you will be able to adjust more options.
Best Regards,
Sceptre Technical Support Group
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Woefully PATHETIC!!!!! The only new thing I learned about the set was that if you do play with the "SOUND BUTTON" it will bring up some "VIDEO OPTIONS" (makes sense, eh? push the sound button for video, brilliant!), but they are still the same options as user mode anyway. So, I still can't adjust the white balance to get a true RED and there is no memory for any setting, just a return to default.
I still have not received any feedback from other set owners about the video noise I mentioned in #1. I would surely appreciate hearing from a user who is watching HD Programming thru a Commiecast HD box connected to the HMDI port. Spectre is trying to tell me it's Commiecast, not their video card that's creating the turquoise video noise. Does anyone else see this on their set up?
Thanks,
Marcel
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