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nero doesn't burn
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nbusdon
Newbie
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27. March 2006 @ 09:54 |
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any help on this would be much appreciated: i am using the latest build (7.0.8.2) of nero on a winxp pro machine. also, nero was working fine as of 2 weeks ago. no matter what i go into, whether audio cd, burn iso, burn dvd, etc... nero locks itself up at the "lead-in" stage of burning and will stay there for hours with no activity/burning, with little to none cpu activity. when i choose to abort the burn, the drive light on my liteon dvdburner comes on and stays on and will not eject the disc. i'll get a message saying to wait as nero is aborting burn, but that will also stay for hours with no activity. at this point all i can do is ctrl-alt-del, stop nero and reboot. then i can eject the disc. i have gone back to 2 previous builds of 7 with the same results plus the last build of 6. the last build of nero 6 will go about 1-2% into the burn and then completely stop and i'll have to ctrl-alt-del again to get my disc back. i've confirmed using other software that the drive will rip and burn cds and will eject just fine. the only other software i've installed that is related to cds/dvds is a audio dvd program that i've since uninstalled. i'm sorry i have no log due to the ctrl-alt-deleting that i have to do. does anyone have any suggestions/ideas as to why nero would not burn? this is seriously driving me nuts. thank you again.
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Senior Member
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27. March 2006 @ 12:14 |
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There might be a log anyway. Check this path for the nerohistoy.txt file. It will tell us some information if its there.
Nero 6 history log location: Program Files>Ahead>Nero>NeroHistory.txt
Nero 7 history log location: Program Files>Nero>Nero 7>Core>NeroHistory.txt
These things record all burns, and we only need the last one. The burns are seperated by something like this
Quote:
--------------------------------------------------------------------------------
====== *** NeroAPI, History File *** ======
Windows XP 5.1
IA32-xxxx-xxxx-
--------------------------------------------------------------------------------
that was from a Nero 6 log, but 7 looks much like that. Underneath the divider is the operating system, and right below that is the begining of the serial number. When posting a log, just include the last burn log, and be sure to edit out your serial numbers by typing xxxx over them before posting to the forum.
Die CMC Mag!!! |
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nbusdon
Newbie
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27. March 2006 @ 12:24 |
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i'll post a log as soon as i get home. thanks.
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nbusdon
Newbie
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27. March 2006 @ 15:42 |
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I just reinstalled latest version and tried an audio cd burn with no results--drive didn't burn, no activity. hit cancel then ctrl-alt-del to stop app. drive now won't open until i reboot. here is the last log file in the log, which was apparently done march 17, so whatever happened to my system was done in the last 10 days:
Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM
NT-SPTI used
Nero Version: 7.0.8.2
Internal Version: 7, 0, 8, 2
Recorder: <LITE-ON DVDRW SOHW-1693S>Version: KS04 - HA 1 TA 0 - 7.0.8.2
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <LITEON DVD-ROM LTD163 >Version: GNH1 - HA 1 TA 1 - 7.0.8.2
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : ST360021A atapi Port 0 ID 0 DMA: On
DiskPeripheral : ExcelStor Technology J640 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : LITE-ON DVDRW SOHW-1693S atapi Port 1 ID 0 DMA: On
CdRomPeripheral : LITEON DVD-ROM LTD163 atapi Port 1 ID 1 DMA: On
=== CDRom-Device-Map ===
LITE-ON DVDRW SOHW-1693S E: CDRom0
LITEON DVD-ROM LTD163 F: CDRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
BUFE : 0
Physical memory : 511MB (523764kB)
Free physical memory: 122MB (125152kB)
Memory in use : 76
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
17.3.2006
CD-ROM (ISO)
9:02:31 PM #1 Text 0 File Isodoc.cpp, Line 6423
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
9:02:31 PM #2 Text 0 File Burncd.cpp, Line 3056
LITE-ON DVDRW SOHW-1693S
Buffer underrun protection activated
9:02:31 PM #3 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 72704KB of Memory
9:02:31 PM #4 Text 0 File Reader.cpp, Line 124
Reader running
9:02:31 PM #5 Text 0 File Writer.cpp, Line 113
Writer E: LITE-ON DVDRW SOHW-1693S running
9:02:31 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)
9:02:32 PM #7 Text 0 File Burncd.cpp, Line 3353
Turn on Track-At-Once, using CD-R/RW media
9:02:32 PM #8 Text 0 File DlgWaitCD.cpp, Line 289
Last possible write address on media: 359848 ( 79:59.73)
Last address to be written: 176851 ( 39:20.01)
9:02:32 PM #9 Text 0 File DlgWaitCD.cpp, Line 301
Write in overburning mode: NO (enabled: CD)
9:02:32 PM #10 Text 0 File DlgWaitCD.cpp, Line 2715
Recorder: LITE-ON DVDRW SOHW-1693S
9:02:32 PM #11 Text 0 File DlgWaitCD.cpp, Line 473
>>> Protocol of DlgWaitCD activities: <<<
=========================================
9:02:32 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 176852 (176852) = #176852/39:18.2
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 176850 blocks [E: LITE-ON DVDRW SOHW-1693S]
--------------------------------------------------------------
9:02:32 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [E: LITE-ON DVDRW SOHW-1693S] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 362500096, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0x00
-150 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
176852 | lead-out | 1 | 0x41 | 0x00
9:02:32 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1127
Removed 2 run-out blocks from end of track 1. Length: 176852 -> 176850.
9:02:32 PM #15 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
9:02:32 PM #16 Text 0 File SCSIPassThrough.cpp, Line 84
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
9:02:32 PM #17 Phase 24 File dlgbrnst.cpp, Line 1730
Caching of files started
9:02:32 PM #18 Text 0 File Burncd.cpp, Line 4187
Cache writing successful.
9:02:32 PM #19 Phase 25 File dlgbrnst.cpp, Line 1730
Caching of files completed
9:02:32 PM #20 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 32x (4,800 KB/s)
9:02:32 PM #21 SPTI -1189 File SCSIPassThrough.cpp, Line 290
E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1189)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x02
CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 02
Buffer x0513ee00: Len x4000
9:02:33 PM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2707
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
9:02:33 PM #23 Text 0 File MMC.cpp, Line 21893
Set BUFE: Buffer underrun protection -> ON , SMART-BURN : ON
9:04:20 PM #24 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
9:04:21 PM #25 Text 0 File MMC.cpp, Line 16661
<LITE-ON DVDRW SOHW-1693S> start Close Session
9:04:35 PM #26 Phase 37 File dlgbrnst.cpp, Line 1730
Burn process completed successfully at 32x (4,800 KB/s)
Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.03.12a, size=20576 bytes, created 1/11/2006 8:15:44 PM (Prassi/Veritas driver for win 2K)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Any help much appreciated! Thank you!
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Senior Member
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27. March 2006 @ 16:31 |
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We can work off this log.
It looks like firmware needs updating
Quote:
Recorder: <LITE-ON DVDRW SOHW-1693S>Version: KS04
KSOB looks like the latest for that drive.
http://forum.rpc1.org/dl_firmware.php?download_id=2056
The rom drive is probably behind also, but it only reads, so its not as critical as the burner. I found a listing for it, but i cant figure out what firmware version to suggest, so i wont.
Quote:
Physical memory : 511MB (523764kB)
Free physical memory: 122MB (125152kB)
Memory in use : 76
You have the minimum amount of ram suggested for dvd ripping, but you have to manage memory use by shutting down any not needed for burning program. Nero only had 122mb to play with, so it probably tried to use your HD or CPU to make up for it.
Quote:
9:02:32 PM #20 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 32x (4,800 KB/s)
This is a CD burn, but still, slow it down to 16x max on CD burns, less, if you notice failures, or skipping on playback.
I couldnt tell what kind of media you were using, but that could be a major issue also, even on a CD. CDs seem to be more tollerant of bad media. Not DVDs. Verbatim and Tayio Yuden are some of the best media out there. Verbatim uses various manufacturers, and Tys can be hard to find locally sometimes.
http://www.supermediastore.com sells genuine Tys, and they usually have a sale going on.
I didnt see any bad driver conflicts listed in that log. Try the firmware update and other things suggested. That version of Nero isnt being reported as buggy like the one before it was, so your version of Nero should be OK.
Out of date firmware could cause that long lead time, as it was probably trying to to a power calibration test on unknown media.
Post back with another log here, if you still have failures after the updates. It may take more than one log to get you going again.
Die CMC Mag!!!
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nbusdon
Newbie
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27. March 2006 @ 18:09 |
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ok, i updated the firmware on the burner, reinstalled nero latest, selected an iso dvd image and was able to burn it. here is the log file it generated--any other suggestions on making work better? Thanks again.
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/16/2002 7:20:56 PM
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM
NT-SPTI used
Nero Version: 7.0.8.2
Internal Version: 7, 0, 8, 2
Recorder: <LITE-ON DVDRW SOHW-1693S>Version: KS0B - HA 1 TA 3 - 7.0.8.2
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <LITEON DVD-ROM LTD163 >Version: GNH1 - HA 1 TA 1 - 7.0.8.2
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : ST360021A atapi Port 0 ID 0 DMA: On
DiskPeripheral : ExcelStor Technology J640 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : LITE-ON DVDRW SOHW-1693S atapi Port 1 ID 0 DMA: On
CdRomPeripheral : LITEON DVD-ROM LTD163 atapi Port 1 ID 1 DMA: On
=== CDRom-Device-Map ===
LITE-ON DVDRW SOHW-1693S E: CDRom3
LITEON DVD-ROM LTD163 F: CDRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
BUFE : 0
Physical memory : 511MB (523764kB)
Free physical memory: 192MB (196936kB)
Memory in use : 62
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
27.3.2006
Burn DVD Image
8:48:16 PM #1 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 72704KB of Memory
8:48:16 PM #2 Text 0 File Reader.cpp, Line 124
Reader running
8:48:16 PM #3 Text 0 File Writer.cpp, Line 113
Writer E: LITE-ON DVDRW SOHW-1693S running
8:48:17 PM #4 Text 0 File Burncd.cpp, Line 3353
Turn on Disc-At-Once, using DVD media
8:48:53 PM #5 Text 0 File DlgWaitCD.cpp, Line 289
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2286000 (508:00.00, 4464MB)
8:48:53 PM #6 Text 0 File DlgWaitCD.cpp, Line 301
Write in overburning mode: NO (enabled: CD)
8:48:53 PM #7 Text 0 File DlgWaitCD.cpp, Line 2715
Recorder: LITE-ON DVDRW SOHW-1693S, Media type: DVD+R
Disc Manufacturer ID: RITEK, Media Type ID: R03, Product revision number: 2
Disc Application Code: 0, Extended Information Indicators: 3
8:48:53 PM #8 Text 0 File DlgWaitCD.cpp, Line 473
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: DVD R/RW, DVD DL.)
8:48:53 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
2 indices, index0 (150) not provided
original disc pos #0 + 2286001 (2286001) = #2286001/508:0.1
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286001 blocks [E: LITE-ON DVDRW SOHW-1693S]
--------------------------------------------------------------
8:48:53 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [E: LITE-ON DVDRW SOHW-1693S] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681730048, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2286001 | lead-out | 1 | 0x41 | 0x00
8:48:53 PM #11 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
8:48:53 PM #12 Text 0 File SCSIPassThrough.cpp, Line 84
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
8:48:53 PM #13 Phase 24 File dlgbrnst.cpp, Line 1730
Caching of files started
8:48:53 PM #14 Text 0 File Burncd.cpp, Line 4187
Cache writing successful.
8:48:53 PM #15 Phase 25 File dlgbrnst.cpp, Line 1730
Caching of files completed
8:48:53 PM #16 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 4x (5,540 KB/s)
8:48:54 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2707
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0
8:48:54 PM #18 Text 0 File Cdrdrv.cpp, Line 8661
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 3 h
Disc Manufacturer ID: RITEK...
Media type ID: R03
Product revision number: 2
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 03 52 49 54 45 4B - 00 00 00 52 30 33 02 38 ...RITEK...R03.8
23 54 37 09 00 3C 65 00 - A0 5F 14 14 0A 0A 0A 0A #T7..<e.._......
01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................
8:48:54 PM #19 Text 0 File DVDR.cpp, Line 6222
Drive: LITE-ON DVDRW SOHW-1693S
Book Type request [LO], rev 3: DVD-ROM
Changing the Book Type was finished successfully, return code 0
8:48:54 PM #20 CDR -1207 File DVDR.cpp, Line 5649
Book Type automatically set to: DVD-ROM
8:48:54 PM #21 Text 0 File DVDPlusRW.cpp, Line 666
Start write address at LBA 0
DVD high compatibility mode: No
9:03:12 PM #22 Text 0 File WriterStatus.cpp, Line 116
<E: LITE-ON DVDRW SOHW-1693S> start writing Lead-Out at LBA 2286001 (22E1B1h), length 0 blocks
9:03:12 PM #23 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
9:03:32 PM #24 Text 0 File DVDR.cpp, Line 6222
Drive: LITE-ON DVDRW SOHW-1693S
Book Type request [LO], rev 3: DVD+R
Changing the Book Type was finished successfully, return code 0
9:03:32 PM #25 Phase 37 File dlgbrnst.cpp, Line 1730
Burn process completed successfully at 4x (5,540 KB/s)
Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/16/2002 6:53:02 PM
File 'Drivers\PXHELP20.SYS': Ver=2.03.12a, size=20576 bytes, created 1/11/2006 8:15:44 PM (Prassi/Veritas driver for win 2K)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
====== *** Nero Burning ROM, History File *** ======
Again, thank you for suggestions/ideas...
any thoughts on the media? label sez memorex but log shows as ritek
This message has been edited since posting. Last time this message was edited on 27. March 2006 @ 18:13
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Senior Member
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27. March 2006 @ 19:03 |
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Good job! The firmware update will help a great deal. You're doing a good job on working with your minimum memory, but always keep an eye on it when burning by shutting down everything not needed.
Memorex is usually bad media, but those riteks are not bad. You got lucky with those. I only use Verbatim or Taiyo Yuden media and it doesnt let me down. Sometimes i use Ritek and they work fine too, i just stick with Verbs and Tys out of habit. If you continue to get failed burns, try switching media first. Some systems are picky as to the media it likes.
You were also using +R media and successfully booktyped it to DVD-ROM, and that will help standalones recognize the disc.
Something you should change is your target size.
Quote:
Last address to be written: 2286000 (508:00.00, 4464MB)
That setting burns too close to the edge of the disc. If you change the size to Custom and select 4300 you dont burn to the edge of the disc, and avoid end of movie freezing/skipping. With good media, i set mine to 4400, but thats the max i go.
My buddy alkohol has a very good guide for using Nero:
http://forums.afterdawn.com/thread_view.cfm/256436
I think he shows setting the target size in there.
Quote:
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: DVD R/RW, DVD DL.)
it sure is strange to see that in a successfull burn log where it id'd the media correctly before that. Try different media, NOT memorex or anything like that. Use good media even though ritek is ok, try something else.
Die CMC Mag!!!
This message has been edited since posting. Last time this message was edited on 27. March 2006 @ 19:09
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nbusdon
Newbie
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28. March 2006 @ 03:55 |
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thanks for your advice max--will take into consideration when buying my next spindle of discs. altho, i've burned close to 30 dvds and haven't had one coaster yet--famous last words. i've only got 24 process running in the background, but can stop 3 i think without f-ing up the computer. thanks again
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Senior Member
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28. March 2006 @ 05:25 |
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Media is easy to change, and doesnt cost much more to get the good stuff. If the media you are using is working, you might as well stick with it. Many ppl have good luck with riteks.
There are some memory manager programs out there that might help free up some memory, but like i said, you are doing a good job at managing it. If you can up you memory to 1 gig, open programs will not be as much of a problem. Check out this free program. It might help:
http://www.download.com/FreeRAM-XP-Pro/3000-2086_4-10516960.html?...
Die CMC Mag!!!
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