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Problems with Nero 6 Ultra Edition after updating.
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rss3888
Newbie
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7. April 2006 @ 07:34 _ Link to this message    Send private message to this user   
About a month ago, I tried updating my Nero 6 Ultra Edition by downloading the updates via the site. However, after installing both update packages #1 and #2 I found that I could not run Nero. I would get an error message telling me that the software has encountered a problem and needs to close. NeroVision Express worked once for me and I was able to explore the features. But whenever I went to run it the next time I got an error message. I found that whenever I unistalled Nero Vision Express, Nero Burning ROM would work again. I would like to be able to burn my movie files directly to DVD without having to convert them first. In order to do this I installed a demo version of Nero 7 Ultra Edition and was able to burn some of my video files to DVD. But now the demo has expired and I don't know how to reinstall to the previous version. Nero 6 came with my computer but I have the serial number. How do I reinstall the previous version I had and how do I overcome the problems I have when I update it? Thanks!
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Senior Member
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7. April 2006 @ 09:19 _ Link to this message    Send private message to this user   
You need to run the clean tool for both nero 6 and 7. If you did not, then you did not do a clean uninstall.

Nero 6 clean tool...
http://nero.com/nero6/enu/Nero_6_CleanTool.html

Nero 7 Clean tool...
http://ww2.nero.com/nero7/enu/General_CleanTool.html


Then do a reboot(a reboot is like flushing the digital toilet), and re-install this version of Nero 6. It doesn't have any bugs.

Here is the app..

http://httpdl1.usw.nero.com/Nero-6.6.0.18.exe

Then reboot again.

It should work. If not, then try a system restore to the date before you updated.

All men profess honesty as long as they can. To believe all men honest would be folly. To believe none so is something worse. -John Quincy Adams

This message has been edited since posting. Last time this message was edited on 7. April 2006 @ 09:20

rss3888
Newbie
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7. April 2006 @ 13:16 _ Link to this message    Send private message to this user   
Thanks for your help! I did everything you said and it worked. Thanks again. But now I have another problem. I want to create a DVD from various video files such as MPG and AVI without having to convert them to VOB or another DVD format. This is why I had downloaded the try version of Nero 7. However now I have downloaded NeroVision Express 3 but it won't let me do this with my video formats because I need to buy a DVD-video plugin. I would like to know if a later version of NeroVision automatically does this or do I need to download/buy another program?

[P.S. I apologize in advance if I've broken any rules that I don't know of]

This message has been edited since posting. Last time this message was edited on 7. April 2006 @ 14:04

Senior Member
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7. April 2006 @ 14:55 _ Link to this message    Send private message to this user   
Read here...

http://ww2.nero.com/nero6/enu/DVD_Video_Plug_In.html

It states(and I quote..) *ahem*
Quote:
The DVD-Video Plug-in is already included in the Nero 6 Ultra Edition Major Update ? Version 6.6 Retail Box and the web version.
As long as you downloaded Nero Vision 3, you should be good...

All men profess honesty as long as they can. To believe all men honest would be folly. To believe none so is something worse. -John Quincy Adams

This message has been edited since posting. Last time this message was edited on 7. April 2006 @ 14:56

rss3888
Newbie
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7. April 2006 @ 16:56 _ Link to this message    Send private message to this user   
I checked out the site and it does state as you said. However, whenever start up Nero Vision Express 3 and I point to Make CD and try to go to other video formats it says that
Quote:
Due to patent license restrictions, MPEG-2 encoding/decoding/playback is not available. This feature can be added by installing the DVD-Video Plug-in.
Then it gives me a link to purchese the DVD-plugin. The same thing occured when I checked the link you posted. It said that it
Quote:
"The DVD-Video Plug-in is already included in the Nero 6 Ultra Edition Major Update ? Version 6.6 Retail Box and the web version"
but then underneath it it has a buy now button. Why is it telling me this if it is already installed in the update I installed?
rss3888
Newbie
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7. April 2006 @ 17:00 _ Link to this message    Send private message to this user   
Never mind I figured it out. But what does it mean by other video formats?

This message has been edited since posting. Last time this message was edited on 7. April 2006 @ 17:02

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Senior Member
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7. April 2006 @ 21:16 _ Link to this message    Send private message to this user   
Dunno... I assume it means any other format besides MPEG-2?

All men profess honesty as long as they can. To believe all men honest would be folly. To believe none so is something worse. -John Quincy Adams

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