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Nero burning failure
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kraygd
Newbie
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19. April 2006 @ 05:51 |
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G'day i'm new to the forum and in serious need of help. first off I think I probably only know enough to get myself further in trouble which is why I'm yelling and screaming for help with this issue.
I have been using nero to burn in conjunction with shrink. Initially I had no problems whatsoever but have, now on two occasions, had major problems with burn failure. the first time I ended up wiping the hard drive and re installing everything, not a process I wish to perform on a regular basis. I now find that after burning without issue, I have created a stack of coasters. I have tried re installing nero, which was not successful. I removed it completely including the registry and re installed, which didnt work. I have tried uninstalling and using decrypter, which worked perfectly on the first burn, then would not burn again. I have tried using clone dvd in conjunction with any dvd which will also not work (this is after removal of nero etc). I have tried updating the firmware as has been suggested in relation to the burner which is an LG, this also didnt work. I have checked the DMA files which appear to be correctly set. I have tiried 3 different media brands, all of which had previously worked which will no longer perform. It is copying files to the hard drive on all of the different programs used, but it appears only when picking the files up to burn that there is a problem. It has occurred at the immediate start, the end and any point in between of the burn process that it fails. As I said, I'm not super savvy re computers which is why help would be greatly appreciated. Attached is the last burn log which failed. any assistance would be greatly appreciated.
1A20-0218-0370-2363-8674-1140*
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=0, 2, 1, 3, size=66560 bytes, created 8/24/1999 10:55:32 PM
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 9:35:32 AM
Nero API version: 6.6.0.13
Using interface version: 6.3.1.4
Installed in: C:\Program Files\Ahead\Nero\
Application: ahead\Nero - Burning Rom
Internal Version: 6, 6, 0, 13c
Recorder: <HL-DT-ST DVDRAM GSA-4160B>Version: A306 - HA 1 TA 0 - 6.6.0.13
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
=== Scsi-Device-Map ===
DiskPeripheral : ST380011A atapi Port 0 ID 0 DMA: On
DiskPeripheral : SAMSUNG SP2014N atapi Port 0 ID 1 DMA: On
CdRomPeripheral : HL-DT-ST DVDRAM GSA-4160B atapi Port 1 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST DVD-ROM GDR8164B atapi Port 1 ID 1 DMA: On
=== CDRom-Device-Map ===
HL-DT-ST DVDRAM GSA-4160B J: CDRom0
HL-DT-ST DVD-ROM GDR8164B E: CDRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 511MB (523760kB)
Free physical memory: 193MB (198184kB)
Memory in use : 62 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
19.4.2006
NeroAPI
11:10:43 PM #1 Phase 112 File APIProgress.cpp, Line 276
DVD-Video files reallocation started
11:10:44 PM #2 Phase 114 File APIProgress.cpp, Line 276
DVD-Video files reallocation completed (no file modified)
11:10:44 PM #3 Phase 111 File APIProgress.cpp, Line 276
DVD-Video files sorted
11:10:44 PM #4 Text 0 File Reader.cpp, Line 127
Reader running
11:10:44 PM #5 Text 0 File Writer.cpp, Line 122
Writer HL-DT-ST DVDRAM GSA-4160B running
11:10:44 PM #6 Text 0 File AudioCompilationImpl.cpp, Line 842
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.
11:10:44 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3293
First writeable address = 0 (0x00000000)
11:10:44 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3293
First writeable address = 0 (0x00000000)
11:10:44 PM #9 Text 0 File Burncd.cpp, Line 3167
Turn on Disc-At-Once, using DVD media
11:10:44 PM #10 Text 0 File DlgWaitCD.cpp, Line 260
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1999567 (444:20.67, 3905MB)
11:10:44 PM #11 Text 0 File DlgWaitCD.cpp, Line 272
Write in overburning mode: NO
11:10:44 PM #12 Text 0 File DlgWaitCD.cpp, Line 2339
Recorder: HL-DT-ST DVDRAM GSA-4160B, Media type: DVD-R
Disc Manufacturer: PRINCO -
Disc Application Code: 64, Disc Physical Code: 193
11:10:44 PM #13 Text 0 File DlgWaitCD.cpp, Line 438
>>> Protocol of DlgWaitCD activities: <<<
=========================================
11:10:44 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1999568 (1999568) = #1999568/444:20.68
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1999568 blocks [HL-DT-ST DVDRAM GSA-4160B]
--------------------------------------------------------------
11:10:44 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [HL-DT-ST DVDRAM GSA-4160B] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4095115264, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1999568 | lead-out | 1 | 0x41 | 0x00
11:10:44 PM #16 Phase 24 File APIProgress.cpp, Line 276
Caching of files started
11:10:44 PM #17 Text 0 File Burncd.cpp, Line 4051
Cache writing successful.
11:10:44 PM #18 Phase 25 File APIProgress.cpp, Line 276
Caching of files completed
11:10:44 PM #19 Phase 36 File APIProgress.cpp, Line 276
Burn process started at 4x (5,540 KB/s)
11:10:44 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
11:10:44 PM #21 Text 0 File DVDR.cpp, Line 2267
Recording mode: Sequential Recording Mode
11:10:44 PM #22 Text 0 File Mmc.cpp, Line 21469
Set BUFE: Buffer underrun protection -> ON
11:10:44 PM #23 Text 0 File DVDR.cpp, Line 2421
Start write address at LBA 0
DVD high compatibility mode: Yes
11:10:44 PM #24 Text 0 File Cdrdrv.cpp, Line 8438
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
11:10:54 PM #25 Text 0 File Cdrdrv.cpp, Line 1288
23:10:54.203 - HL-DT-ST DVDRAM GSA-4160B\H1 T0 : Queue again later
11:22:30 PM #26 SCSI -1039 File Cdrdrv.cpp, Line 1436
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x00D90000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x01
CDB Data: 0x2A 0x00 0x00 0x1B 0xDF 0x60 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x10
0x32 0x34 0x00 0x0C 0x09 0x01
11:22:30 PM #27 CDR -1039 File Writer.cpp, Line 311
Focus or tracking error
11:22:30 PM #28 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
11:22:30 PM #29 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader
11:22:30 PM #30 Text 0 File DVDR.cpp, Line 2658
EndDAO: Last written address was 1826655
11:22:30 PM #31 CDR -1039 File WriterStatus.cpp, Line 167
Focus or tracking error
11:22:30 PM #32 TRANSFER -24 File WriterStatus.cpp, Line 167
Could not perform end of Disc-at-once
11:22:30 PM #33 Phase 38 File APIProgress.cpp, Line 276
Burn process failed at 4x (5,540 KB/s)
11:22:30 PM #34 Text 0 File AudioCompilationImpl.cpp, Line 867
DRM: DRM burn session terminated.
11:22:30 PM #35 Text 0 File AudioCompilationImpl.cpp, Line 896
DRM: Closing entire DRM handling. Bye.
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Kraygd
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Senior Member
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22. April 2006 @ 22:12 |
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First, take out your seral#. It starts with 1A20----------- blah blah....
Quote:
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Reading your post and all the apps that you have tried made me think it was your burner. Not sure exactly what KEY HARDWARE ERROR means, but I am positive it is not a good thing.
How old is your burner?
You said you tried to update the firmware. Did you do it correctly? Did you read the readme file that came with it? If not, then you could have seared your drive to a nice golden brown...
All men profess honesty as long as they can. To believe all men honest would be folly. To believe none so is something worse. -John Quincy Adams
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gilera
Member
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22. April 2006 @ 22:50 |
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Your Nero S/N is still on site!!!
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AfterDawn Addict
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23. April 2006 @ 02:09 |
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This message has been edited since posting. Last time this message was edited on 23. April 2006 @ 02:09
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kraygd
Newbie
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24. April 2006 @ 22:48 |
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Thanks guys. I have since loaded latest version of Nero. 1st burn no problems. I am now getting focus or tracking error with a burn failure.
The burner is about 3 yrs old but as you can see by the above it appears to still work. Priinco is only one of 4 different brands I have tried. all have worked in the past but nil are working now (except for the last burn mentioned above, which was actually a princo). I have the same problem with a samsung burner which is only a few months old ( It was purchased thinking the burner was the problem) so I dont think it is a hardware issue. A friend who knows more than me (not hard) seems to think it is some kind of software conflict but I dont know where to go from here.
Kraygd
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AfterDawn Addict
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25. April 2006 @ 03:27 |
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Apart from Nero, do you have any other burning programs installed, such as Roxio??
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kraygd
Newbie
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25. April 2006 @ 03:32 |
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No. I'm using Nero 7 and shrink. Previously I have also had clone dvd with any dvd installed at the same time but did not have a problem, with both working well. I have since removed everything and reinstalled nero7 with shrink.This hasnt solved the issue.
Kraygd
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gilera
Member
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25. April 2006 @ 03:43 |
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Suggest you use a decent RW disc until you sort it, much cheaper on the pocket.
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kraygd
Newbie
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25. April 2006 @ 05:01 |
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Thanks. cost isnt really the issue, its annoyance factor. why does it work well on 2 different burners then all of a sudden refuse to work? there has got to be a reason and it doesnt appear to be hardware related.
Kraygd
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kraygd
Newbie
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25. April 2006 @ 05:16 |
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To anyone that may be able to help. Attached is a log of my latest failure. It doesnt seem to matter what type of disc I use.
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=0, 2, 1, 3, size=66560 bytes, created 8/24/1999 10:55:32 PM
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM
NT-SPTI used
Nero API version: 7.0.0.0
Using interface version: 6.3.1.4
Installed in: C:\Program Files\Nero\Nero 7\Core\
Application: ahead\Nero - Burning Rom
Recorder: <HL-DT-ST DVDRAM GSA-4160B>Version: A306 - HA 1 TA 0 - 7.0.0.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
=== Scsi-Device-Map ===
DiskPeripheral : ST380011A atapi Port 0 ID 0 DMA: On
DiskPeripheral : SAMSUNG SP2014N atapi Port 0 ID 1 DMA: On
CdRomPeripheral : HL-DT-ST DVDRAM GSA-4160B atapi Port 1 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST DVD-ROM GDR8164B atapi Port 1 ID 1 DMA: On
=== CDRom-Device-Map ===
HL-DT-ST DVD-ROM GDR8164B E: CDRom1
HL-DT-ST DVDRAM GSA-4160B J: CDRom0
TSSTcorp CD/DVDW SH-W162C O: CDRom3
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 511MB (523760kB)
Free physical memory: 38MB (39380kB)
Memory in use : 92 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
25.4.2006
NeroAPI
11:08:48 PM #1 Phase 112 File APIProgress.cpp, Line 278
DVD-Video files reallocation started
11:08:48 PM #2 Phase 114 File APIProgress.cpp, Line 278
DVD-Video files reallocation completed (no file modified)
11:08:48 PM #3 Phase 111 File APIProgress.cpp, Line 278
DVD-Video files sorted
11:08:48 PM #4 Text 0 File ThreadedTransfer.cpp, Line 525
ReadBuffer-Pipe got 262144KB of Memory
11:08:48 PM #5 Text 0 File Reader.cpp, Line 124
Reader running
11:08:48 PM #6 Text 0 File Writer.cpp, Line 113
Writer J: HL-DT-ST DVDRAM GSA-4160B running
11:08:48 PM #7 Text 0 File AudioCompilationImpl.cpp, Line 842
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.
11:08:48 PM #8 ISO9660GEN -11 File Geniso.cpp, Line 3304
First writeable address = 0 (0x00000000)
11:08:48 PM #9 ISO9660GEN -11 File Geniso.cpp, Line 3304
First writeable address = 0 (0x00000000)
11:08:48 PM #10 Text 0 File Burncd.cpp, Line 3301
Turn on Disc-At-Once, using DVD media
11:08:48 PM #11 Text 0 File DlgWaitCD.cpp, Line 277
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1869519 (415:26.69, 3651MB)
11:08:48 PM #12 Text 0 File DlgWaitCD.cpp, Line 289
Write in overburning mode: NO
11:08:48 PM #13 Text 0 File DlgWaitCD.cpp, Line 2568
Recorder: HL-DT-ST DVDRAM GSA-4160B, Media type: DVD-R
Disc Manufacturer: PRINCO -
Disc Application Code: 64, Disc Physical Code: 193
11:08:48 PM #14 Text 0 File DlgWaitCD.cpp, Line 456
>>> Protocol of DlgWaitCD activities: <<<
=========================================
11:08:48 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 846
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1869520 (1869520) = #1869520/415:26.70
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1869520 blocks [J: HL-DT-ST DVDRAM GSA-4160B]
--------------------------------------------------------------
11:08:48 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1058
Prepare recorder [J: HL-DT-ST DVDRAM GSA-4160B] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3828776960, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1869520 | lead-out | 1 | 0x41 | 0x00
11:08:48 PM #17 Text 0 File SCSIPassThrough.cpp, Line 34
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
11:08:49 PM #18 Phase 24 File APIProgress.cpp, Line 278
Caching of files started
11:08:49 PM #19 Text 0 File Burncd.cpp, Line 4129
Cache writing successful.
11:08:49 PM #20 Phase 25 File APIProgress.cpp, Line 278
Caching of files completed
11:08:49 PM #21 Phase 36 File APIProgress.cpp, Line 278
Burn process started at 4x (5,540 KB/s)
11:08:49 PM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2669
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
11:08:49 PM #23 Text 0 File DVDR.cpp, Line 2469
Recording mode: Sequential Recording Mode
11:08:49 PM #24 Text 0 File MMC.cpp, Line 21541
Set BUFE: Buffer underrun protection -> ON
11:08:49 PM #25 Text 0 File DVDR.cpp, Line 2624
Start write address at LBA 0
DVD high compatibility mode: Yes
11:08:49 PM #26 Text 0 File Cdrdrv.cpp, Line 8385
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
11:09:05 PM #27 Text 0 File Cdrdrv.cpp, Line 1195
23:09:05.640 - J: HL-DT-ST DVDRAM GSA-4160B : Queue again later
11:09:36 PM #28 SPTI -1039 File SCSIPassThrough.cpp, Line 306
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1039)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x01
CDB Data: 0x2A 00 00 00 18 A0 00 00 20 00 00 00
Sense Area: 0x71 00 04 00 00 00 00 10 32 34 00 0C 09 01
Buffer x00d90000: Len x10000
0x00 00 01 BA 44 01 9E C5 D4 83 01 89 C3 F8 00 00
0x01 BD 07 EC 81 80 05 21 00 67 CF E9 80 02 01 84
0xD7 06 4C 85 4D F1 35 2E FB 20 F7 2D FB C7 0F DA
11:09:36 PM #29 CDR -1039 File Writer.cpp, Line 302
Focus or tracking error
J: HL-DT-ST DVDRAM GSA-4160B
11:09:36 PM #30 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
11:09:36 PM #31 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader
11:09:36 PM #32 Text 0 File DVDR.cpp, Line 2866
EndDAO: Last written address was 6303
11:09:38 PM #33 Phase 38 File APIProgress.cpp, Line 278
Burn process failed at 4x (5,540 KB/s)
11:09:38 PM #34 Text 0 File AudioCompilationImpl.cpp, Line 867
DRM: DRM burn session terminated.
11:09:38 PM #35 Text 0 File AudioCompilationImpl.cpp, Line 896
DRM: Closing entire DRM handling. Bye.
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Kraygd
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Senior Member
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25. April 2006 @ 10:04 |
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Quote:
Physical memory : 511MB (523760kB)
Free physical memory: 38MB (39380kB)
Memory in use : 92 %
You are really LOW on available memory. Try disabling all non essential programs while burning. This is very important.
Quote:
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
There it is again...
Gwendolin, what does this error mean?
Quote:
Disc Manufacturer: PRINCO -
Try some better media... Verbatims, Sony, Taiyo Yuden, Ritek... you can't go wrong with any of these....
All men profess honesty as long as they can. To believe all men honest would be folly. To believe none so is something worse. -John Quincy Adams
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