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Zachne
Newbie
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19. April 2006 @ 08:50 _ Link to this message    Send private message to this user   
Ok here's my problem! I have a Ipod Video and can't get it to show up on itunes so I can update!! How do I make this happen??? I already held the Menu and center to restart my ipod but that just turns it right back on and dosen't reset anything!! Then right after holding the menu and center an apple shows up when that happens I tryed holdin play and center to reset the firmware but still doesn't sync with itunes is there anyone out there that can help me???
Moderator
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19. April 2006 @ 10:00 _ Link to this message    Send private message to this user   
The fact that the "Apple" logo is showing up means that you are resetting your iPod sucessfully..

Firstly, try simply resetting your computer. This can be a simple cure to this common issue.
Quote:
Ok here's my problem! I have a Ipod Video and can't get it to show up on itunes so I can update!!
Does your iPod fail to mount on your desktop completely, or just in iTunes (do you get a "do not disconnect" screen on your iPod?) If it simply doesn't mount period,

Try slipping your iPod into disk mode. (Have a look at the following article if you are unsure of how to do so; http://docs.info.apple.com/article.html?artnum=93651 )

Once you have put your iPod into disk mode, it will mount on your computer. Now you need to restore your iPod using the Updater. This reverts your iPod back to "factory state", and you will lose the data on your iPod. (If you are not sure of how to restore your iPod, have a look through the following document; http://docs.info.apple.com/article.html?artnum=60983 )

After you have done this, your iPod should be back in normal working order :-)

This message has been edited since posting. Last time this message was edited on 19. April 2006 @ 10:05

Zachne
Newbie
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19. April 2006 @ 19:44 _ Link to this message    Send private message to this user   
Thanks! That did it! I never thought to simply just restart my computer. What an idiot!!!
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