Hi SaraPhD07, sorry for the delay.
You don't seem to have an active firewall on your computer. Switch the Norton Internet Security firewall on, or download and install a firewall.
These are good (free) firewalls:
ZoneAlarm --> http://www.zonelabs.com
Kerio--> http://www.sunbelt-software.com/Kerio.cfm
Outpost-> http://www.agnitum.com
Cleaning instructions:
Move HijackThis into its own folder C:\HJT
Go to Control Panel -> Add or remove programs -> Remove Viewpoint Manager if found
Run HijackThis and fix this entry (if found): (Do a system scan only, check entries, close all other windows, press Fix checked)
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
Make your hidden files visible:
->On the Tools menu in Windows Explorer, click Folder Options.
->Click the View tab.
->Under Hidden files and folders, click Show hidden files and folders.
Delete this folder if found:
C:\Program Files\Viewpoint
Empty the Recycle Bin
Make your hidden files invisible again:
->On the Tools menu in Windows Explorer, click Folder Options.
->Click the View tab.
->Under Hidden files and folders, click Do not show hidden files and folders.
Then those Internet Explorer and Word errors are propably related to this (it has instructions how to fix the problem) -> http://support.microsoft.com/kb/918165
Then that Java problem:
At first, remove your old Java through Control Panel -> Add or Remove programs ->
It should be named like this:
Java 2 Runtime Environment or J2SE Runtime Environment
Then download and install the latest Java from here -> http://www.java.com/en/download/manual.jsp
Post a new HijackThis log and the contents of C:\vundofix.txt (if found) to here.
I have moved from AD, I won''t be taking new HijackThis logs from here. Reason: The AD''s Unsupportive athmosphere.
This message has been edited since posting. Last time this message was edited on 20. April 2006 @ 20:46
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