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K8N Neo4 Platnum does not recognize 4800+
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6. May 2006 @ 10:21 _ Link to this message    Send private message to this user   
Why does the K8N Neo4 Platnum motherboard not recognize the AMD X2 4800+ dual core processor?
I have the latest bios installed.
When turning on computer with 4800+ it will power up but showing nothing on the screen.
With the 3800+ it works fine.


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6. May 2006 @ 10:50 _ Link to this message    Send private message to this user   
Help please. Sorry, had to edit.


This message has been edited since posting. Last time this message was edited on 6. May 2006 @ 10:53

boxwrench
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6. May 2006 @ 12:28 _ Link to this message    Send private message to this user   
Odd as it may seem, your board does not list that processor as supported http://www.msicomputer.com/product/p_spec.asp?model=K8N_Neo4_Plat... Maybe an oversight?

Main System- Amd/64 3800x2 currently@ 2.5ghz. Asus A8N-E,win.xp-pro.4x1gb.Ocz platnium ddr 400,Maxtor 40gb.& 250gb.ide & 2x W.D.250 sata,Benq 1650V dvd Reader & Benq DW-1655 Writer,EVGA Geforce 7600gs,Creative Audigy-LS,Antec 750w psu. Vizio 37"hdtv monitor 1360x768@75hz.
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6. May 2006 @ 14:25 _ Link to this message    Send private message to this user   
This page contradicts that page boxwrench.

http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_cpu_...

It has the 4800+ supported.


boxwrench
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6. May 2006 @ 15:35 _ Link to this message    Send private message to this user   
Yea,I see...that's strange.Did you check to see what the revision number is on your processor? Maybe the rev.# has something to do with it.I'll look around the net and see if I can find any similar experiences from other users. In the mean time,if you find out something let us know.

You would think MSI would at least have the same info on all of their sites!

Good Luck.

Main System- Amd/64 3800x2 currently@ 2.5ghz. Asus A8N-E,win.xp-pro.4x1gb.Ocz platnium ddr 400,Maxtor 40gb.& 250gb.ide & 2x W.D.250 sata,Benq 1650V dvd Reader & Benq DW-1655 Writer,EVGA Geforce 7600gs,Creative Audigy-LS,Antec 750w psu. Vizio 37"hdtv monitor 1360x768@75hz.
boxwrench
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6. May 2006 @ 16:20 _ Link to this message    Send private message to this user   
You wouldn't happen to have another board to try would you?
Also,I'm not sure which bios you have but I did find some updated versions that appeared to be cpu identification related fixes.
http://www.msicomputer.com/support/bios_result.asp?platform=AMD&m...)&newsearch=1

***Edit***

Well after a lot of reading I can tell you these boards do have issues but I could not find one single instance of the problem that you are experiencing...maybe that 4800 is the problem.


Main System- Amd/64 3800x2 currently@ 2.5ghz. Asus A8N-E,win.xp-pro.4x1gb.Ocz platnium ddr 400,Maxtor 40gb.& 250gb.ide & 2x W.D.250 sata,Benq 1650V dvd Reader & Benq DW-1655 Writer,EVGA Geforce 7600gs,Creative Audigy-LS,Antec 750w psu. Vizio 37"hdtv monitor 1360x768@75hz.

This message has been edited since posting. Last time this message was edited on 6. May 2006 @ 17:16

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6. May 2006 @ 18:44 _ Link to this message    Send private message to this user   
Yes, it may need to be flashed.
I just do the latest version and it will fix CPU with out doing every single bios updaye?


boxwrench
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6. May 2006 @ 18:48 _ Link to this message    Send private message to this user   
It should,you should be able to go straight to the newest bios version,also make sure to get the latest chipset drivers from the Nvidia website.Don't use any on the cd they gave you except for maybe the nic drivers(just so you can get on line) Here's the link for the latest chipset drivers http://www.nvidia.com/content/drivers/drivers.asp

Main System- Amd/64 3800x2 currently@ 2.5ghz. Asus A8N-E,win.xp-pro.4x1gb.Ocz platnium ddr 400,Maxtor 40gb.& 250gb.ide & 2x W.D.250 sata,Benq 1650V dvd Reader & Benq DW-1655 Writer,EVGA Geforce 7600gs,Creative Audigy-LS,Antec 750w psu. Vizio 37"hdtv monitor 1360x768@75hz.

This message has been edited since posting. Last time this message was edited on 6. May 2006 @ 21:11

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7. May 2006 @ 12:20 _ Link to this message    Send private message to this user   


This message has been edited since posting. Last time this message was edited on 7. May 2006 @ 12:22

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7. May 2006 @ 13:22 _ Link to this message    Send private message to this user   
Problem Fixed.
I needed a bios update to recognize the 4800+.
Bios version 1.9 fixed the problem.
Had to use a AMD X2 3800+ CPU so the computer would boot up so i could flash the bios.


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boxwrench
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7. May 2006 @ 14:23 _ Link to this message    Send private message to this user   
Great,I'm glad you got it sorted out!

Main System- Amd/64 3800x2 currently@ 2.5ghz. Asus A8N-E,win.xp-pro.4x1gb.Ocz platnium ddr 400,Maxtor 40gb.& 250gb.ide & 2x W.D.250 sata,Benq 1650V dvd Reader & Benq DW-1655 Writer,EVGA Geforce 7600gs,Creative Audigy-LS,Antec 750w psu. Vizio 37"hdtv monitor 1360x768@75hz.
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