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ZoneAlarm firewall blocks my connection
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isaac4130
Member
_ 		25. May 2006 @ 14:12 _ Link to this message    Send private message to this user   
Hi, I have ZoneAlarm firewall (basic free version), and I have noticed that when I am away from my PC for a while, it won't re-connect to the net. I'm using Firefox browser, but it affects Outlook, anything that needs to connect for updates, etc. The only way I can fix it is to shutdown ZoneAlarm, then open my browser, then relaunch ZoneAlarm. Is this a setting problem? Has anyone else encountered similar difficulties? Any help with fixing this issue is appreciated!
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DVDBack23
Staff Member

4 product reviews
_ 		30. May 2006 @ 13:06 _ Link to this message    Send private message to this user   
You must have it set in lock down mode. Try setting to a lighter yet still safe, setting.
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rav009
Senior Member
_ 		30. May 2006 @ 13:30 _ Link to this message    Send private message to this user   
@isaac4130

Sounds like the "Automatic lock" feature is enabled, launch ZA free and press controll and L, to unlock the access, ZA will do this as if you have the "Automatic lock" feature enabled (which by default will be checked), to turn off "Automatic Lock" launch ZA, click program controll and on the main tab simply turn off the feature.

If the automatic lock feature is not eneabled, then uninstall and reinstall the program.

If still it persist's then its time to do a database reset as ZA isnt remebering settings and will keep locking up.

-HOW TO DO A DATABASE RESET IN ZA FREE-

Boot your computer into the Safe Mode (if you don't know how to do so check out this link > http://www.pchell.com/support/safemode.shtml )

Navigate to the c:\windows\internet logs folder

Delete the backup.rdb and iamdb.rdb files in the folder

Reboot into the normal mode

Now I bet your ZA product is running fine ;)..if not then post back.

Please take a look at this tutorial to help you get a grip with the ZA basics:

http://www.zonelabs.com/store/content/support/zasc/gettingStarted...

@DVDBack, Damm your photoshop skills just keep getting better!!, thats a amazing sig :D
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Yours Truly; Rav
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The cleverest of all, in my opinion, is the man who calls himself a fool at least once a month. - Fyodor Dostoevsky

This message has been edited since posting. Last time this message was edited on 30. May 2006 @ 13:32
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