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Nero Backitup problem restoring.
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chaudown
Newbie
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16. June 2006 @ 11:32 _ Link to this message    Send private message to this user   
I recently did a back up of my documents and music using Nero 6.6 as I was planning to format C: my computer. I completed the back up then burned them onto a disc.

I erased everything off my C: drive then reinstalled Nero. But when I try to restore the files I get the message. "The file" " is not available in the backup folder. Please select the parent of your backup folder." I can see my files are in the backup, but i can't restore them.

Anyone know how to solve this problem?
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Senior Member
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16. June 2006 @ 15:59 _ Link to this message    Send private message to this user   
i cant say more without knowing more, but maybe it was a Nero file or suffix it was saved as and it wont see it untill Nero is re-installed???

chaudown
Newbie
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16. June 2006 @ 16:17 _ Link to this message    Send private message to this user   
Nero was already re-installed and Nero recognizes the backitup file, but when I try to restore the backitup file it says "The file" " is not available in the backup folder. Please select the parent of your backup folder."
I don't know what the parent of the backup folder is. It won't let me restore the files into other folders.
Senior Member
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16. June 2006 @ 16:24 _ Link to this message    Send private message to this user   
I really dont know what to say about that, hope the link helps if you havent seen it yet.
http://ww2.nero.com/nero6/en/Nero_BackItUp_Support_prev.html


This message has been edited since posting. Last time this message was edited on 16. June 2006 @ 16:25

chaudown
Newbie
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16. June 2006 @ 17:21 _ Link to this message    Send private message to this user   
Yeah I've seen this thread, but thanks for helping anyways.
autiger2k
Newbie
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28. June 2006 @ 07:00 _ Link to this message    Send private message to this user   
i'd like to know also .. gettign the same error and i really need these files
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autiger2k
Newbie
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28. June 2006 @ 08:08 _ Link to this message    Send private message to this user   
yeah i'd like to know how to fix this problem also .. i backuped my stuff up on an external hard drive and it keeps giving me the can not locate folder backitup file it says "The file" " is not available in the backup folder. Please select the parent of your backup folder."
there is no help topic that covers this .. anyone have a clue? using Nero 6 ...
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