I have a Creative muvo2, while listening to it i accidently dropped it and it fell on the floor, the song i was listening to was still playing but after it finished, i opened another folder but it was unable to play any songs (it didnt freeze yet), i tried some other folders but still no luck so i switched it off and oned it again but while starting up it got stuck and frooze. I even took out the battery and put it back in again but still no luck and the same thing happend. PLEASE HELP ME I DON'T WANNA LOSE 4 GB WORTH OF SONGS + I DONT HAVE THEM BACKED UP ANYWHERE.
Hmmm.. simmilar thing happened to my player today. It does start up in Recovery Mode, but even if I reboot it from there (this usually does the trick) it freezes on the startup. When I connect it to my PC in Recovery Mode, it is detected as an empty harddisk of 0 kb...
After my PC recognised the player, I was able to use it as an external harddrive, so I knew communication between my PC and the player was ok.
Before that I didn´t dare to replace the firmware.
Still no reaction from Customer Support... I think this is going to be my last Creative device....
It doesn´t freeze anymore! It starts up normal and works well again.
I formatted it first, so I don´t know if your files will still be on after reloading the firmware.
sorry for the delayed reply...ok dude thanks for helping me out but i'm still kidna puzzled here, can you tell me step by step what to do? thanks i will realyy appreciate it.