hi, i recently bought the pcformat magazine & inside were 2 disks. on 1 of the disks there was 2 full games (GUILD WARS & AUTO ASSAULT). they are both full games with 14 day trial subscription, however, when installing GUILD WARS, i keep recieving a message telling me that guild wars was unable to conect to any login servers: error code - 058, so therefore i cant enter the serial number or play the game. i only have this weekend to activate it, as after sunday it wont be any use.. i would really appreciate it if someone could help as i really want to play this great game.. thanks
FROM GW Support team...
We're sorry that you are experiencing network difficulties. The error you are reporting, Code=058, is indicative of a mis-configured network setting or network interference. Please use the following information in order to assist you in troubleshooting this issue:
1. Make sure GW.EXE or GWSETUP.EXE is added to your firewall's exception list. If you have already allowed Guild Wars in the past, please double check the exceptions. Often times firewalls will decide to block Guild Wars after it has patched. If adding an exception does not help, please try completely uninstalling the firewall software.
2. If you are using a router, please open and/or forward both TCP port 6112 and TCP port 80 within their settings. If you are connecting to Guild Wars while on a campus or business network, please consult your network's administrator to verify that these ports are available. If you are using a NETGEAR® router please review the following article:
Why am I unable to connect to Guild Wars while using my NETGEAR® router?
If you are using a wireless router, try connecting your computer directly to the router using an Ethernet cable instead.
3. Try temporarily disabling any Internet Security or Anti-virus/spyware applications. If this resolves the connection issue, then you will need to properly configure these applications in order to enable them while you play Guild Wars. Please contact the author of the software if you do not know how to make these adjustments.
4. If your Internet Service Provider is America Online® and you are unable to use Internet applications outside of the AOL® client (such as Internet Explorer), please contact their Customer Support regarding this issue at http://www.aol.com/support/help.adp.
If the above information did not resolve this issue, please contact our Technical Support team by using the 'Ask a Question' tab. Please provide them with the following information so that they may better assist you with this issue:
Are you connecting through a router or hub? If so, what is the name and model number?
Are you on a home, campus, or business network?
Are you using a firewall application? If so which one?
Do you use any Internet Security Applications (ISA) such as CYBERsitter, Net-Nanny, ZoneAlarm®, McAfee®, or Norton??
Who is your Internet service provider?
What type of connection do you have (cable, DSL, dial-up)?
Where are you located?
Please provide as much relevant information as possible; this will help them swiftly resolve your issue.
im in glasgow scotland. i use pcguard which comes from telewest broadband.. pcguard has anti spyware, firewall, antivirus etc. i also use ad aware & avgfree, sometimes i also use ZoneAlarmfirewall & Spybot search & destroy. i am using a modem, which is called webstar. my bandwidth is 4mb i think.. can you tell me how to extend my time online with guild wars?? someone i was on a quest with said if you buy the game & have telewest bradband, you get to play it online for free.. is this true? if so ill be buying it on wednesday as its a great game with great graphics.. that was my first time playing a game online & it was great..thanks
Once you purchase GW Online should be free,
There is no limit to how long you cany play,
(That would vary depending on your ISP.)
I am in US and I have no problems.
I believe that firewall is blocking NC INTERACTIVE,
And thats why you cant stay connected,
Cheers!
