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Dual layer DVDs are not recognized, programs error before burning (power calibration)
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djmorren
Newbie
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25. October 2006 @ 23:05 |
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I was trying to use the Fuji dual layers since I only wanted like 3 and thats all the store had besides a $40 or something. I know some media might be bad but thats never been an excuse for the burner not to recognize it? Heres the information for my burner with no firmware: http://img169.imageshack.us/img169/6356/memorexburnerqr0.jpg
I did accidently burn one of the dual DVDs with Nero by burning files under the size of a normal DVD. I meant to try and burn another dual layer sized disc to test it. The burning never starts, but this one did, even though it was not recognized in the drive. I also saw a message on Nero about "burning layer 1" and "burning layer 2". The accidental single dvd holding dual layer dvd is recognized with a CDFS file system in properties. You can also explore the burned dual layer disc. If you try to explore the blank dual layers on MY COMPUTER, you get an error message: "Incorrect function" and under properties file system type is UNKNOWN.
I contacted support and got bs'ed to death with some lame automated response. All he basically told me is what I already know, that the blank discs obviously arent being read and are causing burn errors before the process even starts. Heres what was said:
SENT MESSAGE 1
Quote:
Hi, I still havent got an answer for this. I contacted support through the phone number, and the person told me JSW6 from the firmware page was a universal firmware update. It made no sense and it did not work as I had expected. Since it autodetects the hardware in your system, I tried all of the firmware updates and none of them worked.
How is my dvd burner not supported? I bought it only 6 months ago this year? It needs an update to recognize any dual layer discs to be a dual layer dvd burner. Shouldn't I be asking for a replacement or something? I dont understand how this model number is almost non-existant.
(Previously sent message)
Hi, my dual layer internal DVD burner is not recognizing dual layer discs. I've had this device for half a year now, and it has burned all other formats. It doesnt not even recognize the dual layer disc (it says its a cd with 0 space). The dual layer discs are DVD+R DL produced by Fuji. I figured I should update the firmware so I checked for downloads (I remember the box resembled this): http://www.memorex.com/html/products_det...=115&opento=11#
The problem is, the support drives do not match any 'strings' for the driver updates. I've looked everywhere, and I cant find the string "Memorex 16X-DDL-ILO". The closest thing is "Memorex 16X-DDL-IN".
Where is the correct driver for "Memorex 16X-DDL-ILO"? Is there one? I no longer have the box, but I kept the papers that came with it, and it appears there was no CD included.
RESPONSE MESSAGE 1
Quote:
Peter Juarez <techsupport@memorex.com> wrote:
Dear Dustin,
Unfortunately, there is still update or a release date for a newer Memorex
DDL-ILO firmware.
When you try to burn your Double Layer discs using the Nero software, do you
get any error messages?
Thank you for choosing Memorex Technical Support.
Peter.
Reference # 160162
SENT MESSAGE 2
Quote:
Here is my Nero burn log when trying to burn a dual layer dvd image (I assume it did not detect it as dual layer dvd, it failed before it began writing):
Owner
Computer
edited by ddp
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 12:06:00 PM
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM
NT-SPTI used
Nero Version: 7.2.3.2
Internal Version: 7, 2, 3, 2
(Nero Express)
Recorder: <Memorex 16X-DDL-ILO> Version: YWS7 - HA 1 TA 0 - 7.2.3.2
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <Generic DVD-ROM >Version: 1.0 - HA 1 TA 2 - 7.2.3.2
Adapter driver: <SCSI> HA 1
=== Scsi-Device-Map ===
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 0 ID 0 DMA: Off
CdRomPeripheral : Memorex 16X-DDL-ILO nvatabus Port 1 ID 0 DMA: Off
CdRomPeripheral : TOSHIBA CDW/DVD SD-R1612 nvatabus Port 1 ID 1 DMA: Off
DiskPeripheral : Maxtor 6L200M0 nvatabus Port 2 ID 0 DMA: Off
CdRomPeripheral : PH1211O UTQ716W 2.0B vaxscsi Port 4 ID 0 DMA: Off
=== CDRom-Device-Map ===
Memorex 16X-DDL-ILO D: CDRom0
Generic DVD-ROM E: CDRom2
TOSHIBA CDW/DVD SD-R1612 F: CDRom1
PH1211O UTQ716W G: CDRom3
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1023MB (1048048kB)
Free physical memory: 580MB (594440kB)
Memory in use : 43 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
24.10.2006
Burn DVD Image
10:28:30 PM #1 Text 0 File Burncd.cpp, Line 3086
Memorex 16X-DDL-ILO
Buffer underrun protection activated
10:28:30 PM #2 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 262144KB of Memory
10:28:30 PM #3 Text 0 File Reader.cpp, Line 124
Reader running
10:28:30 PM #4 IMAGEGEN -10 File ImageGen.cpp, Line 366
Image was written as DAO.
DAOI:
MediaCatalogNumber = ''
TocType = 0x00
Finalized = 0
First/Last Track = 1 / 1
1: ISRC = ''
Blocksize = 2048
TrackMode = 'TRM_DATA_MODE1'
TrackConfig = 0x00
First/Last Index = 0 / 1
Index0FilePos = 0, Index1FilePos = 307200, NextTrackFilePos = 8284872704
CUES:
0: Ctrl=0x41 Trk= 0 (0x00) Index=00 Start=954437:08.46 ( -150) RecDep=0x00
1: Ctrl=0x41 Trk= 1 (0x01) Index=01 Start=00:00.00 ( 0) RecDep=0x00
MTYP: Mediumtype = CD (old format) (0x1)
Image file name: <C:\Documents and Settings\Administrator\Desktop\neroimagedvd\neroimagedvd.nrg>
10:28:30 PM #5 Text 0 File Burncd.cpp, Line 3400
Turn on Disc-At-Once, using DVD media
10:28:30 PM #6 Text 0 File DlgWaitCD.cpp, Line 289
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: 4045197 (898:55.72, 7900MB)
10:28:30 PM #7 Text 0 File DlgWaitCD.cpp, Line 301
Write in overburning mode: NO (enabled: CD)
10:28:30 PM #8 Text 0 File DlgWaitCD.cpp, Line 2715
Recorder: Memorex 16X-DDL-ILO, Media type: DVD+R9 Double Layer
Disc Manufacturer ID: RITEK, Media Type ID: D01, Product revision number: 1
Disc Application Code: 0, Extended Information Indicators: 0
10:28:30 PM #9 Text 0 File DlgWaitCD.cpp, Line 473
>>> Protocol of DlgWaitCD activities: <<<
=========================================
10:28:30 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - CD-ROM Mode 1, ISO 9660)
2 indices, index0 (150) provided
original disc pos #0 + 4045198 (4045198) = #4045198/898:55.73
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 4045198 blocks [D: Memorex 16X-DDL-ILO]
--------------------------------------------------------------
10:28:30 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [D: Memorex 16X-DDL-ILO] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 8284565504, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
4045198 | lead-out | 1 | 0x41 | 0x00
10:28:30 PM #12 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
10:28:30 PM #13 Text 0 File SCSIPassThrough.cpp, Line 84
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
10:28:30 PM #14 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 4x (5,540 KB/s)
10:28:30 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2707
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0
10:28:30 PM #16 Text 0 File DVDPlusDualLayer.cpp, Line 470
Disc finalized, LBA total Image size: 4045198 (7900MB), Last LBA L0: 2022607 (3950MB)
10:29:22 PM #17 SPTI -1106 File SCSIPassThrough.cpp, Line 291
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1106)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x03
CDB Data: 0xBF 00 00 00 00 00 00 20 00 0C 00 00
Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 73 03
Buffer x036e4000: Len xc
0x00 0A 00 00 00 00 00 00 00 1E DC D0
10:29:22 PM #18 Text 0 File DVDPlusDualLayer.cpp, Line 646
L0 Data Zone Capacity not set.
Max LBA L0 2086911 (1FD7FFh, 4075MB), next writable address 0 (0h, 0MB)
10:29:22 PM #19 CDR -1106 File ThreadedTransferInterface.cpp, Line 1799
Power calibration error
D: Memorex 16X-DDL-ILO
10:29:22 PM #20 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1799
Could not perform start of Disc-at-once
10:29:22 PM #21 Phase 38 File dlgbrnst.cpp, Line 1730
Burn process failed at 4x (5,540 KB/s)
Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=7.0.0.162 , size=24576 bytes, created 1/28/2004 12:32:00 AM
File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 12:06:00 PM
File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 12/20/2004 2:37:14 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\scsiport.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=96256 bytes, created 8/3/2004 11:59:42 PM (Adapter driver for src)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
RESPONSE MESSAGE 2
Quote:
Dear Dustin,
Before any write operation, all recorders must do a 15 step power test
to
determine the optimum power for writing to the CD; this is called
"Optimum
Power Calibration"(OPC). During the write, it continues to do this test
to
get the best write throughout the whole CD; this is called "Running
Optimum
Power Calibration" (ROPC).
This whole process is controlled by the recorder, though initiated by
programs such as Nero. There is an area on the inner part of the CD for
the
test and test data info to be stored. You can use this area up to 999
times.
If you receive the "Power calibration error" or "Power calibration area
is
(amost) full" error message, the cause will be either poor media, poor
power, or a defective recorder.
Please try the following solutions:
* Update the firmware of your recorder. Please check the
manufacturer's
website for the latest version.
* Try another brand of CD-R or CD-RW media.
* Try different power connectors, and for recorders, do not share
power
with other devices. It needs its own power connector. If the error
occurs
with an external recorder, the power source in the chassis could be the
cause. As a test, try to take the recorder out of the external chassis
and
connect it internal.
* Try different configurations, such as taking the CD-ROM to the
primary
IDE bus as slave and have only the recorder connected to the secondary
IDE
bus as master.
* Send the recorder in for service.
Thank you for choosing Memorex Technical Support.
Juan Asdruval Lopez
Reference # 160836
This message has been edited since posting. Last time this message was edited on 30. October 2006 @ 13:02
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AfterDawn Addict
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26. October 2006 @ 11:43 |
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=== Scsi-Device-Map ===
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 0 ID 0 DMA: Off
CdRomPeripheral : Memorex 16X-DDL-ILO nvatabus Port 1 ID 0 DMA: Off
CdRomPeripheral : TOSHIBA CDW/DVD SD-R1612 nvatabus Port 1 ID 1 DMA: Off
DiskPeripheral : Maxtor 6L200M0 nvatabus Port 2 ID 0 DMA: Off
CdRomPeripheral : PH1211O UTQ716W 2.0B vaxscsi Port 4 ID 0 DMA: Off
That's a major problem. Those DMA's should be on. Being as they are off,they are in pio mode.
You'll have to go through device manager under Ide-ATA/Atapi controllers,uninstall the drivers from each device,and reboot- 1 controller at a time. Here's a guide:
http://www.dvdplusvideo.com/dvdguide005.html
I'm having trouble finding your burner.Memorex outsources their drives. The current YWS7 fw version doesn't ring a bell.Nothing under memorex,even close to that code, in my favorite fw site.
Many peeps have trouble with Ritek DL media.Verbatim is the top dog among DL media,and during a best buy/office max sale-$2 a piece.
I'm also not familiar with Nero7 doing DL backups. I use DVD Decrypter in Mode ISO read and Mode ISO write.
HP a1118x-b/athlon 64-3300+/BenQ 1650 BCDC/LG 8163B/Modded Wii/Epson-R300 and Ty Watershields!!! |
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djmorren
Newbie
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26. October 2006 @ 18:56 |
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Thx for the reply, but will that help my problem at all? From the looks of it, thats just a quicker method of burning DVDs?
You're right this burner is almost non-existant. I really cant believe it, I bought it off the shelf only about 6 months ago. Got robbed. :(
Can't exact go testing on DL discs, I've made 1 coaster already and buying 3 of them @ $15, that doesnt feel pleasant at all.
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djmorren
Newbie
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26. October 2006 @ 19:00 |
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oh btw the Nero messages were coming from DVD Shrink, since it uses Nero to burn. I accidently burned a 4.7gb image when I meant to do the 8.5 GB one. So I thought it worked at first but then halfway thru I realized I just wasted a disc. At least I know it can be burnt as a single layer disc so it must have some bit of life.
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djmorren
Newbie
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30. October 2006 @ 11:37 |
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bump
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AfterDawn Addict
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30. October 2006 @ 13:00 |
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http://www.videohelp.com/dvdwriters.php?...list=2#comments
It's a rebadged lite-on,still not sure what model of litey it was.The YWS6 doesn't even come close to anything Lite-on has,except for a lap top burner.
That link is the only info I could find on it. At least it has the ability to booktype! That'll come in handy in case you run into any stand alones that won't play your R,RW,and R DL backups.
Memorex 16x drives are made by:
Lite-on
NEC
Pioneer
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ddp
Moderator
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30. October 2006 @ 13:04 |
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Nero serial # edited out.
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djmorren
Newbie
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2. November 2006 @ 08:23 |
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hmm, thx for the disappointing news Saug... but will what you said above help at all? I dont really know much about BIOS stuff so I just wanted to make sure it wasnt just a performance enhancement.
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AfterDawn Addict
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2. November 2006 @ 12:13 |
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You gotta get those dma's switched to DMA/UDMA/or if available. That link I posted explains it all. Just uninstall the drivers from one of those controllers,reboot. Then uninstall the next controller,reboot. Etc.
HP a1118x-b/athlon 64-3300+/BenQ 1650 BCDC/LG 8163B/Modded Wii/Epson-R300 and Ty Watershields!!!
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