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Nero 7 Suddenly Will Not Load
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Xplorer4
Senior Member

4 product reviews
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10. November 2006 @ 07:48 _ Link to this message    Send private message to this user   
Nero 7 worked fine yesterday, and as a matter of fact, I had just done a upgrade from Nero 6 earlier in the day using Nero Clean Tools and CCleaner to remove any registry keys left from Nero 6 as to do a completely clean install.

Nero 7 worked fine then later in the evening, and again today I try to load Nero Smart Start and when i click it, my mouse pointer turns to an hour glass for 3 seconds or so but it never loads.

I plan to do a clean install again now but does any one have nay ideas as to why this would happen?
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AfterDawn Addict
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10. November 2006 @ 09:25 _ Link to this message    Send private message to this user   
Not even Nero knows why their own software does this nonsense. You probably have a corrupted .dll in there somewhere. The answer is to do the removal and then reinstall, just like you planned.

I'd run Nero's registry checker tool first though.

http://nero.com/nero6/enu/Driver_CleanTo...tryChecker.html



My website- http://www.dvdplusvideo.com featuring Guides by Alkohol, bbmayo, ScubaPete and me.
fidoboy
Newbie
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10. November 2006 @ 16:14 _ Link to this message    Send private message to this user   
I'm having the same issue. Also, i've installed Nero 7.5 and also removed it using the cleaner tool, registry checker, etc. Now, when i try to install Nero again... IT DOES NOTHING! I click over SetupX.exe cursor shows hourglass for a seconds... and then, nothing (the task remains in execution, so i manually closes it) looking at the generated log file it shows this:

06/11/11 01:44:22 INFO : Start installation
06/11/11 01:44:22 DEBUG: Nero Installer version: 1.5.25.0
06/11/11 01:44:22 INFO : Locating nps.dll...
06/11/11 01:44:23 DEBUG: Nero ProductSetup version: 1.5.25.0
06/11/11 01:44:23 INFO : Checking if user has administrative privileges
06/11/11 01:44:23 INFO : User has administrative privileges
06/11/11 01:44:23 DEBUG: RunInstance - Before
06/11/11 01:44:23 DEBUG: C:\Documents and Settings\fido\Escritorio\Nero7\SetupX.exe
06/11/11 01:44:23 DEBUG: App Full Path: C:\Documents and Settings\fido\Escritorio\Nero7\SetupX.exe
06/11/11 01:44:23 DEBUG: Original CommandLine = ""C:\Documents and Settings\fido\Escritorio\Nero7\SetupX.exe" "
06/11/11 01:44:23 DEBUG: MSI command line before clean: ""
06/11/11 01:44:23 DEBUG: MSI command line after clean ""
06/11/11 01:44:23 DEBUG: TryToCopyItSelf() is SWITCHED OFF!
06/11/11 01:44:23 DEBUG: UpdateInstFiles start
06/11/11 01:44:23 DEBUG: System Directory: C:\WINDOWS\system32
06/11/11 01:44:23 DEBUG: MsiDll: C:\WINDOWS\system32\msi.dll - File exist
06/11/11 01:44:23 DEBUG: FileVersion: 3.1.4000.2435
06/11/11 01:44:23 DEBUG: UpdateInstFiles - return true
06/11/11 01:44:23 DEBUG: Family =
06/11/11 01:44:23 DEBUG: STARTMODE = -1
06/11/11 01:44:23 DEBUG: USERSEL = -1
06/11/11 01:44:23 INFO : Locating nps.dll...

I'm desesperated, no ideas... can anybody help??

Thanks in advance,

.:FiDo:.

.:FiDo:.

This message has been edited since posting. Last time this message was edited on 10. November 2006 @ 16:15

Xplorer4
Senior Member

4 product reviews
_
11. November 2006 @ 01:24 _ Link to this message    Send private message to this user   
Well when i woke up i did a clean install. Brunt a DVD and worked fine. Now I was in the middle of marking chapters and Nero suddenly disappeared. Now it will not launch again...rebooted and still not launching.

I guess I will give it another install. :(
fidoboy
Newbie
_
11. November 2006 @ 04:47 _ Link to this message    Send private message to this user   
I just can't install.... :( It seems that that library is the problem... Please, help!

Regards,

.:FiDo:.

.:FiDo:.
AfterDawn Addict
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11. November 2006 @ 07:19 _ Link to this message    Send private message to this user   
You guys need to report to Nero and keep on bugging them so they can help to sort things out. Hopefully their next update (version) will be fixed (with all of their bugs) and better.

WARNING: Do not "update/upgrade" your SAMSUNG BD-D5XXX series (Bluray Player), or else you cant enjoy any of your movie files.
How 2 downgrade Samsung BD-D5XXX Series Bluray player http://forum.samygo.tv/viewtopic.php?f=18&t=4244
Xplorer4
Senior Member

4 product reviews
_
11. November 2006 @ 07:36 _ Link to this message    Send private message to this user   
I used the repair option on the install screen and it works fain so far for me.
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bob1324
Newbie
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11. November 2006 @ 08:15 _ Link to this message    Send private message to this user   
I switched back from 7 to 6.
I had problems with showtime, but quite often svchost.exe went to a cpu of 90+ % and stayed there.
Couldn't do anything, but restart.
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