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New Comp, Broken DVD Burner!!!
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scamino1
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29. December 2006 @ 11:11 _ Link to this message    Send private message to this user   
Ok I Just got a new gateway comp, And the dvd drive doesnt work.I trie d customer support but no luck.Its a Philips DVD 8801 Drive. You no when u click my comp and theres a cd or dvd drive there? mine doesnt appear. I tried reinstallling and uninstalling but all i gets a "Windows cannot initialize the device driver for this hardware. (Code 37)". Thats the error i get. Do i need to reinstall the driver or fimware ?where do i get this?Please dont reccomend gateway customer support because i couldnt get it to work the the people dont no wat 2 do and i dont want 2 return it!! Tahnx


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4. January 2007 @ 08:49 _ Link to this message    Send private message to this user   
why don't you want to return it if it isn't working?

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RipIt4Me guide by Arniebear: http://forums.afterdawn.com/thread_view.cfm/360110
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4. January 2007 @ 09:31 _ Link to this message    Send private message to this user   
If you merely google for your error message, then you can follow the advice it gives.

Incase you cant use google, here is a link...
http://support.microsoft.com/kb/310123


slmh1296
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4. January 2007 @ 10:02 _ Link to this message    Send private message to this user   
does the drive light up at bootup. If you can get into the bios and make sure the bios is seeing it. If the bios does not see it windows wont either. look in your paper work,I am not sure on gateway but usally it is the delete key to get into the bios.



Don't you hate it When people say, "It's always in the last place you look". What the HELL??? Of course it
is. Why the HELL would you keep looking for it after you've already found it?
Who the HELL are these people?
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scamino1
Suspended due to non-functional email address
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7. January 2007 @ 15:21 _ Link to this message    Send private message to this user   
i just returned it thanks for your help .Anyway i got a new 1 so its all good.


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