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Saturday 23.11.2024 / 09:02
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afterdawn.com > forums > software, operating systems and more > mac - general discussion > lg software innovations - customer service?
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LG Software Innovations - Customer Service?
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LilLuna
Suspended due to non-functional email address
_ 		1. February 2007 @ 10:48 _ Link to this message    Send private message to this user   
A friend of mine suggested this site to get information about DVD ripping/burning software for my Mac Powerbook G4.

So I registered here, followed what I thought was a Mac link to LG Software Innovations and purchased what appeared to be the stuff.

I already had mac the ripper, but after paying these schmucks and downloading I knew I had PC software.

Now they won't make a refund as it is their policy the customer must demonstrate their software won't work.

Using Paypal for payment, they are no help either.

Any suggestions?

At this point I'd like to find out where these jerks reside so I can demonstrate how I open a can of Whoop Ass.
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Karma50
Junior Member
_ 		1. February 2007 @ 20:42 _ Link to this message    Send private message to this user   
It is probably on you, if you didn't check to make sure the software was for Mac.

Sorry!
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tabletpc
Suspended permanently
_ 		2. February 2007 @ 02:11 _ Link to this message    Send private message to this user   
sorry your own fault read system requirements and dont purchase software if they dont list any
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LilLuna
Suspended due to non-functional email address
_ 		2. February 2007 @ 04:10 _ Link to this message    Send private message to this user   
Well yes it is probably, if not definitely my fault.
But..., it was an honest mistake. A Mac link here led me there.
If I did this at a retail outfit and didn't use or open the box, I believe I could return it.

It is not the end of the world and hopefully I may save someone here from doing the same.

I do believe it is worth mentioning how restrictive LG Software Solutions return policy is. I may have to return there because I thought I saw a satisfaction guarantee before I pushed the button.
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LilLuna
Suspended due to non-functional email address
_ 		13. February 2007 @ 09:13 _ Link to this message    Send private message to this user   
Originally posted by tabletpc:
sorry your own fault read system requirements and dont purchase software if they dont list any
Yes Sir!
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