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nero help - please insert blank disc (driving my crazy)
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mavrick00
Newbie
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9. February 2007 @ 15:30 _ Link to this message    Send private message to this user   
Hello there,

I have been using my Nero software for about a year and all of a sudden I cannot burn DVDs. If I try to create a dvd from (for example) an .avi file to play in my DVD player, once the file is transcoded the drive ejects and the program says to: "please insert a blank disc". Also, when I try to burn a DVD data file I get the exact same error immediately.

other info:
1) I can burn CDs no problem (either data Cds or audio CDs)
2) I have cleaned my drives (both of them)
3) I have uninstalled and reinstalled Nero

This is clearly very frustrating. Solutions suggested to me:
1)you have a virus
2)your drives should be cleaned
3)you've installed something that has changed some settings somewhere

I'm very confused and not sure how to proceed. Any help would be greatly appreciated.
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AfterDawn Addict
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9. February 2007 @ 17:06 _ Link to this message    Send private message to this user   
there is another possibility that your burner is going....... I have heard that when a burner goes it stops burning DVDs and it will only burn CDs. I have had burners before but I usually buy new computers before I ever had a burner die on me. anyway..... this is what I heard. Post your failed Nero History log, located here

Nero 6 history log location: Program Files>Ahead>Nero>NeroHistory.txt

Nero 7 history log location: Program Files>Nero>Nero 7>Core>NeroHistory.tx
mavrick00
Newbie
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9. February 2007 @ 19:04 _ Link to this message    Send private message to this user   
Wouldn't it be 1 in a million that both my burners have gone at the same time though?
&
there no error log generated given that no error actually occurs

Thanks in advance for any help
AfterDawn Addict
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9. February 2007 @ 19:22 _ Link to this message    Send private message to this user   
That's generally a sign of Nero not recognizing the media so it may be a bad blank. Try another brand. Just a guess.

Even a good history log would help. There is one generated for each DVD/CD burn made.



My website- http://www.dvdplusvideo.com featuring Guides by Alkohol, bbmayo, ScubaPete and me.
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AfterDawn Addict
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10. February 2007 @ 01:26 _ Link to this message    Send private message to this user   
Quote:
Wouldn't it be 1 in a million that both my burners have gone at the same time though?
that maybe so! then again it might be exactly what Fasfrank said:
Quote:
That's generally a sign of Nero not recognizing the media so it may be a bad blank. Try another brand. Just a guess.

Even a good history log would help. There is one generated for each DVD/CD burn made.

what version of Nero do you have? maybe it's time to reinstall to another version and see if some other program
Quote:
3)you've installed something that has changed some settings somewhere
who knows.... an update to a newer or more stable version of Nero might just be needed.
Related links
Download Nero from here.
How to burn DVDs with Nero? Read our guide from here.
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