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Copying DVD - Error Reading Data - Advice requested
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hyperryan
Newbie
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21. February 2007 @ 07:20 |
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Hello everyone, this is my first time posting here, I've been a longtime Nero user myself, and I was recently asked by a friend of mine to sort out what's wrong with his pc, as he suddenly can't burn copies of his homemade DVD's.
The discs he is trying to copy are home videos that he made from his digital camcorder, so there's no encryption to speak of, and he's probably done it 40 times or more before now, and it suddenly stopped working. He has just bought a new burner in hopes of fixing the problem, but no use. He is using the Nero 7 Essentials that came with his new burner.
Here is a copy of the log from the most recent failure:
Quote:
Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM
NT-SPTI used
Nero Version: 7.2.3.4
Internal Version: 7, 2, 3, 4
(Nero Express)
Recorder: <SONY DVD RW DRU-830A> Version: SS22 - HA 1 TA 0 - 7.2.3.4
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <SONY DVD RW DRU-830A >Version: SS22 - HA 1 TA 0 - 7.2.3.4
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : SAMSUNG SV0602H atapi Port 0 ID 0 DMA: On
CdRomPeripheral : SONY DVD RW DRU-830A atapi Port 1 ID 0 DMA: On
CdRomPeripheral : ASUS CD-S400/A atapi Port 1 ID 1 DMA: Off
=== CDRom-Device-Map ===
SONY DVD RW DRU-830A D: CDRom0
ASUS CD-S400/A E: CDRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 73400320 (0) Byte
BUFE : 0
Physical memory : 503MB (515608kB)
Free physical memory: 149MB (153184kB)
Memory in use : 70 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
20.2.2007
===== Disc-Copy over image - 1st step : Copy to image ...
11:06:44 PM #1 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
11:06:44 PM #2 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 192KB of Memory
11:06:44 PM #3 Text 0 File Reader.cpp, Line 124
Reader running
11:06:45 PM #4 Text 0 File Writer.cpp, Line 113
Writer Image Recorder running
11:06:45 PM #5 Text 0 File DVDCopy.cpp, Line 292
DVD Track-Information from source disc:
Media Type: DVD-R
S01 T01 Con 0x14 Start 0 Len 1834576 (gap 0) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)
11:06:45 PM #6 Text 0 File DVDCopy.cpp, Line 405
Max -1 tracks of 1 allowed to copy
1: 0 - 1834576 = 1834576, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)
11:06:45 PM #7 Text 0 File Burncd.cpp, Line 3400
Turn on Disc-At-Once, using DVD media
11:06:45 PM #8 Text 0 File DlgWaitCD.cpp, Line 290
Last possible write address on media: 4718591 (1048:34.41, 9215MB)
Last address to be written: 1834575 (407:41.00, 3583MB)
11:06:45 PM #9 Text 0 File DlgWaitCD.cpp, Line 302
Write in overburning mode: NO (enabled: CD)
11:06:45 PM #10 Text 0 File DlgWaitCD.cpp, Line 474
>>> Protocol of DlgWaitCD activities: <<<
=========================================
11:06:45 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - Data (mode 1))
2 indices, index0 (150) not provided
original disc pos #0 + 1834576 (1834576) = #1834576/407:41.1
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1834576 blocks [Image Recorder]
--------------------------------------------------------------
11:06:45 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [Image Recorder] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x40; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3757211648, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1834576 | lead-out | 1 | 0x41 | 0x00
11:06:45 PM #13 Phase 120 File dlgbrnst.cpp, Line 1730
Creating the image for burning
11:06:45 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 2707
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0
11:12:56 PM #15 Text 0 File WriterStatus.cpp, Line 116
<Image Recorder> start writing Lead-Out at LBA 1834576 (1BFE50h), length 0 blocks
11:12:56 PM #16 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
11:12:58 PM #17 Phase 121 File dlgbrnst.cpp, Line 1730
Creating Image completed successfully
===== Disc-Copy over image - 2nd step : Burn the image ...
11:13:58 PM #1 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 262144KB of Memory
11:13:58 PM #2 Text 0 File Reader.cpp, Line 124
Reader running
11:13:58 PM #3 Text 0 File Writer.cpp, Line 113
Writer D: SONY DVD RW DRU-830A running
11:13:58 PM #4 IMAGEGEN -10 File ImageGen.cpp, Line 366
Image was written as DAO.
DAOI:
MediaCatalogNumber = ''
TocType = 0x40
Finalized = 1
First/Last Track = 1 / 1
1: ISRC = ''
Blocksize = 2048
TrackMode = 'TRM_DATA_MODE1'
TrackConfig = 0x00
First/Last Index = 0 / 1
Index0FilePos = 0, Index1FilePos = 0, NextTrackFilePos = 3757211648
CUES:
0: Ctrl=0x41 Trk= 0 (0x00) Index=00 Start=00:00.00 ( 0) RecDep=0x00
1: Ctrl=0x41 Trk= 1 (0x01) Index=01 Start=00:00.00 ( 0) RecDep=0x00
MTYP: Mediumtype = DVD (old format) (0x1C)
Image file name: <C:\Documents and Settings\Owner\My Documents\TempImage.nrg>
11:13:59 PM #5 Text 0 File Burncd.cpp, Line 3400
Turn on Disc-At-Once, using DVD media
11:14:31 PM #6 Text 0 File DlgWaitCD.cpp, Line 290
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 1834575 (407:41.00, 3583MB)
11:14:31 PM #7 Text 0 File DlgWaitCD.cpp, Line 302
Write in overburning mode: NO (enabled: CD)
11:14:31 PM #8 Text 0 File DlgWaitCD.cpp, Line 2737
Recorder: SONY DVD RW DRU-830A, Media type: DVD+R
Disc Manufacturer ID: CMC MAG, Media Type ID: E01, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 3
11:14:31 PM #9 Text 0 File DlgWaitCD.cpp, Line 474
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: DVD R/RW, DVD R DL, DVD-RAM.)
11:14:31 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - DVD-ROM)
2 indices, index0 (150) not provided
original disc pos #0 + 1834576 (1834576) = #1834576/407:41.1
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1834576 blocks [D: SONY DVD RW DRU-830A]
--------------------------------------------------------------
11:14:31 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [D: SONY DVD RW DRU-830A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x40; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3757211648, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1834576 | lead-out | 1 | 0x41 | 0x00
11:14:31 PM #12 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
11:14:31 PM #13 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 8x (11,080 KB/s)
11:14:31 PM #14 SPTI -1066 File SCSIPassThrough.cpp, Line 291
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
Buffer x03519400: Len x4000
11:14:31 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2707
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0
11:14:32 PM #16 Text 0 File Cdrdrv.cpp, Line 8995
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 3 h
Disc Manufacturer ID: CMC.MAG.
Media type ID: E01
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 03 43 4D 43 20 4D - 41 47 00 45 30 31 00 38 ...CMC.MAG.E01.8
23 54 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 #T..............
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
11:14:32 PM #17 Text 0 File Cdrdrv.cpp, Line 8995
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 3 h
Disc Manufacturer ID: CMC.MAG.
Media type ID: E01
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 03 43 4D 43 20 4D - 41 47 00 45 30 31 00 38 ...CMC.MAG.E01.8
23 54 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 #T..............
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
11:14:32 PM #18 CDR -1207 File DVDR.cpp, Line 5896
Book Type automatically set to: Current recorder setting
11:14:32 PM #19 Text 0 File DVDPlusRW.cpp, Line 650
Start write address at LBA 0
DVD high compatibility mode: Yes
11:18:26 PM #20 WINPFILE 23 File CPortableWinPFile.cpp, Line 394
Data error (cyclic redundancy check).
C:\Documents and Settings\Owner\My Documents\TempImage.nrg
11:18:28 PM #21 TRANSFER -25 File Reader.cpp, Line 364
Error reading data
11:18:28 PM #22 Text 0 File Reader.cpp, Line 367
Exception value: 23
11:18:47 PM #23 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
11:19:13 PM #24 Phase 38 File dlgbrnst.cpp, Line 1730
Burn process failed at 8x (11,080 KB/s)
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
It seems to me that the temp image might be corrupt in some way, I'm wondering if there is some type of setting that I can change to help get this working. With this Nero Essentials, the only option I'm really seeing is "high compatibility mode", which is turned on. Would turning that off make a difference?
Any advice would be greatly appreciated!!
Thanks!
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AfterDawn Addict
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21. February 2007 @ 12:33 |
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hyperryan
Newbie
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21. February 2007 @ 14:10 |
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Thanks very much for your reply, it's much appreciated!
I'll give your suggestions a try this evening and post back with the results.
Thanks again!
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hyperryan
Newbie
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22. February 2007 @ 04:49 |
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Well, I'm happy to report that I did a simulation burn this morning and it was successful (finally!). I implemented 3 of your 4 suggestions; updated the firmware, cleaned and installed a fresh Nero 7.5.9.0, and burned at 4x. I would have changed media too, but I didn't have either of those brands handy.
The other thing I did which I believe may have played more than a small part in the problem, was I used an app I had previously called "HDD Regenerator" to scan the hard disk for bad sectors.
Out of the 100 million or so sectors, it found 32 bad sectors, and claimed that it was able to recover 26 of those.
So I'll be returning the computer to my friend today, and I'm going to strongly caution him that his hard drive may be failing and that he should consider replacing it. The computer is 4 years old now, so it's probably about time anyway.
Thanks for all your help, you've really been a life-saver!
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