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Nero problem (posting log)
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cutiger97
Newbie
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19. April 2007 @ 04:52 _ Link to this message    Send private message to this user   
I am having a problem with the burn process failing in Nero...this just recently happened after many successful burns and has happened three times in a row now. Any help would be greatly appreciated. I am posting the log below:

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 11:35:32 AM
Nero API version: 6.6.0.14
Using interface version: 6.3.1.4
Installed in: C:\Program Files\Ahead\Nero\
Application: ahead\Nero - Burning Rom
Internal Version: 6, 6, 0, 14d

Recorder: <SONY DVD RW DRU-810A> Version: 2.0b - HA 2 TA 1 - 6.6.0.14
Adapter driver: <> HA 2
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?

=== Scsi-Device-Map ===
DiskPeripheral : ST340014A atapi Port 0 ID 0 DMA: On
CdRomPeripheral : SAMSUNG CD-R/RW SW-252S atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
SAMSUNG CD-R/RW SW-252S D: CDRom0
COMBO-52X16C E: CDRom2
SONY DVD RW DRU-810A F: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 510MB (522240kB)
Free physical memory: 166MB (170104kB)
Memory in use : 67 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

19.4.2007
NeroAPI
8:47:09 AM #1 Phase 112 File APIProgress.cpp, Line 276
DVD-Video files reallocation started

8:47:09 AM #2 Phase 114 File APIProgress.cpp, Line 276
DVD-Video files reallocation completed (no file modified)

8:47:09 AM #3 Phase 111 File APIProgress.cpp, Line 276
DVD-Video files sorted

8:47:09 AM #4 Text 0 File Reader.cpp, Line 127
Reader running

8:47:09 AM #5 Text 0 File Writer.cpp, Line 122
Writer SONY DVD RW DRU-810A running

8:47:09 AM #6 Text 0 File AudioCompilationImpl.cpp, Line 842
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

8:47:09 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3297
First writeable address = 0 (0x00000000)

8:47:09 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3297
First writeable address = 0 (0x00000000)

8:47:10 AM #9 Text 0 File Burncd.cpp, Line 3230
Turn on Disc-At-Once, using DVD media

8:47:10 AM #10 Text 0 File DlgWaitCD.cpp, Line 267
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 1410911 (313:32.11, 2755MB)

8:47:10 AM #11 Text 0 File DlgWaitCD.cpp, Line 279
Write in overburning mode: NO

8:47:10 AM #12 Text 0 File DlgWaitCD.cpp, Line 2433
Recorder: SONY DVD RW DRU-810A, Media type: DVD+R

8:47:10 AM #13 Text 0 File DlgWaitCD.cpp, Line 445
>>> Protocol of DlgWaitCD activities: <<<
=========================================

8:47:10 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1410912 (1410912) = #1410912/313:32.12
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1410912 blocks [SONY DVD RW DRU-810A]
--------------------------------------------------------------

8:47:10 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [SONY DVD RW DRU-810A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2889547776, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1410912 | lead-out | 1 | 0x41 | 0x00

8:47:10 AM #16 Phase 24 File APIProgress.cpp, Line 276
Caching of files started

8:47:10 AM #17 Text 0 File Burncd.cpp, Line 4114
Cache writing successful.

8:47:10 AM #18 Phase 25 File APIProgress.cpp, Line 276
Caching of files completed

8:47:10 AM #19 Phase 36 File APIProgress.cpp, Line 276
Burn process started at 16x (22,160 KB/s)

8:47:10 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2643
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

8:47:10 AM #21 SCSI -1066 File Cdrdrv.cpp, Line 1182
SCSI Exec, HA 2, TA 1, LUN 0, buffer 0x0CD30600
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x24 0x00

8:47:10 AM #22 Text 0 File DVDR.cpp, Line 5762
Drive: SONY DVD RW DRU-810A
Book Type request [gen]: DVD-ROM, write to EEPROM
Changing the Book Type was finished successfully, return code 0

8:47:10 AM #23 CDR -1211 File DVDR.cpp, Line 4929
Book Type set to: DVD-ROM

8:47:10 AM #24 Text 0 File DVDPlusRW.cpp, Line 655
Start write address at LBA 0
DVD high compatibility mode: Yes

8:48:38 AM #25 SCSI -1135 File Cdrdrv.cpp, Line 1436
SCSI Exec, HA 2, TA 1, LUN 0, buffer 0x00CE0000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x05 0x54 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x0C 0x00

8:48:38 AM #26 CDR -1135 File Writer.cpp, Line 311
Write error

8:48:38 AM #27 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

8:48:38 AM #28 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

8:48:39 AM #29 Phase 127 File APIProgress.cpp, Line 276
Generating DVD high compatibility borders

8:48:49 AM #30 Phase 129 File APIProgress.cpp, Line 276
Generating DVD borders completed successfully

8:48:50 AM #31 Text 0 File DVDR.cpp, Line 5762
Drive: SONY DVD RW DRU-810A
Book Type request [gen]: DVD+R, write to EEPROM
Changing the Book Type was finished successfully, return code 0

8:48:50 AM #32 Phase 38 File APIProgress.cpp, Line 276
Burn process failed at 16x (22,160 KB/s)

8:48:50 AM #33 Text 0 File AudioCompilationImpl.cpp, Line 867
DRM: DRM burn session terminated.

8:48:50 AM #34 Text 0 File AudioCompilationImpl.cpp, Line 896
DRM: Closing entire DRM handling. Bye.


Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 3:07:32 PM
File 'Drivers\PXHELP20.SYS': Ver=2.02.57a, size=17168 bytes, created 7/30/2003 3:02:00 AM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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laddyboy
AfterDawn Addict
_
19. April 2007 @ 05:26 _ Link to this message    Send private message to this user   
Hi. Some suggestions.

Slow your write/burn speed to 4X.


Update your burner firmware to version 2.f. Your several versions behind.

http://sony.storagesupport.com/dvdrw/dow.../810UL_2.0f.zip


Uninstall your current version of Nero, run the Nero 6 Clean Tool, and install version 6.6.0.18, the most stable version of Nero 6 available.

http://www.nero.com/nero6/enu/Nero_6_CleanTool.html

Package 1:
http://www.dvdplusvideo.com/Nero-6.6.0.18_no_yt.exe
Package 2:
http://www.dvdplusvideo.com/NVE-3.1.0.21_no_yt.exe

or

Package 1: http://httpdl1.usw.nero.com/software/Ner....0.18_no_yt.exe
Package 2: http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe


I don't know what media you're using since your firmware didn't ID it.
cutiger97
Newbie
_
19. April 2007 @ 05:28 _ Link to this message    Send private message to this user   
Thank you VERY much for your help....I will try those suggestions. I really appreciate it.
laddyboy
AfterDawn Addict
_
19. April 2007 @ 06:55 _ Link to this message    Send private message to this user   
You're welcome. Let us know if your problem is fixed.
cutiger97
Newbie
_
19. April 2007 @ 07:24 _ Link to this message    Send private message to this user   
I went through with all your suggestions, and it worked using an HP disc, but not Verbatim (which I'm told is definitely a better quality disc). This is from the same case of discs that I had no problem with previously, but now about 5 in a row have failed. Any suggestions? Again, I really do appreciate the help.
laddyboy
AfterDawn Addict
_
19. April 2007 @ 08:41 _ Link to this message    Send private message to this user   
Post back the last burn section of your Nero history file omitting your name and serial number.
cutiger97
Newbie
_
19. April 2007 @ 08:56 _ Link to this message    Send private message to this user   
It must have just been a bad batch of discs within that one package....I opened up another fresh package of Verbatims I had and it has worked 5 or 6 times in a row now. Again, I really appreciate the help! Thanks again.
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laddyboy
AfterDawn Addict
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19. April 2007 @ 10:29 _ Link to this message    Send private message to this user   
OK. You're very welcome, cutiger97.
Related links
Download Nero from here.
How to burn DVDs with Nero? Read our guide from here.
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