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internet connection but no internet
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73chally
Newbie
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11. May 2007 @ 16:28 |
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hello guys, at the first of the week my home computers internet stop working, it still has an internet connection but i can't browse. if i disable the connection and then re-enable it the internet would work for a minute or two then nothing. i have searched but couldn't find anything to fix this. my internet will work if i boot into safe mode, but then when i was just typing this ? and went to submit it the browser timed out, but now its working again. i am using my laptop which is wireless and it works fine on the internet(my computer is wired). if you need any more info let me know, also here is a hijack this report
Logfile of HijackThis v1.99.1
Scan saved at 6:26:26 PM, on 5/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\Documents and Settings\User\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\RunOnce: [NeroHomeFirstStart] C:\Program Files\Common Files\Ahead\Lib\NeroScoutOptions.exe
O4 - Global Startup: CoreCenter.lnk = C:\Program Files\MSI\Core Center\CoreCenter.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/activex/HMAtchmt.ocx
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
thank you very much for your help, time and info, Will.
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Member
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11. May 2007 @ 18:51 |
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Ehh...
Open up HijackThis. Do a scan and place a check beside the following:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
Click "Fix Checked".
How's your Internet?
Geeks to Go - Trusted Helper
Please do not PM for help - please post on the forums.
This message has been edited since posting. Last time this message was edited on 11. May 2007 @ 18:54
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73chally
Newbie
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11. May 2007 @ 19:34 |
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well that did make it work alittle longer, 10 mins almost, but then it stopped, thank you again guys, anymore suggestions?
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Member
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12. May 2007 @ 05:47 |
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Ugg... Fix all the R entries (R1, R0, etc) and see what happens.
Geeks to Go - Trusted Helper
Please do not PM for help - please post on the forums.
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73chally
Newbie
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12. May 2007 @ 07:17 |
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hey Fredil, that didn't work either, it worked for a couple minutes then stopped saying the page cannot be displayed as always, anything else i can try? thank you, Will.
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Member
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12. May 2007 @ 09:47 |
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Aw, hell...
Open Internet Explorer. Click on the "Tools" menu, and click "Internet Options". Click on the "Connections" tab. There will be three buttons to never dial a connection, dial when default is missing, or dial always. Tell me which one is selected.
Next, click on LAN Settings. Tell me which boxes are checked. Post another HijackThis log.
Geeks to Go - Trusted Helper
Please do not PM for help - please post on the forums.
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73chally
Newbie
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12. May 2007 @ 10:32 |
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hello again, never dial a connection is checked(the three options are grayed out) and Automatically detect settings is checked in the LAN settings. here is a new hijack this scan
Logfile of HijackThis v1.99.1
Scan saved at 12:19:05 PM, on 5/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\User\Desktop\HijackThis.exe
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\RunOnce: [NeroHomeFirstStart] C:\Program Files\Common Files\Ahead\Lib\NeroScoutOptions.exe
O4 - Global Startup: CoreCenter.lnk = C:\Program Files\MSI\Core Center\CoreCenter.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/activex/HMAtchmt.ocx
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
hey Fredil, does it matter if i run hijack this in safe mode? when i run it in safe mode i get more results. My internet seems to be starting to work a bit, because now after it stops working if i wait a little while it will start working again for 10 mins or so then it stops, i hope that means we're going in the right direction, thanks again, Will.
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Member
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12. May 2007 @ 11:40 |
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Odd... HijackThis shouldn't be getting more things in Safe Mode. Can you boot into safe mode and give me a log? It could be some exotic virus that I've never heard about.
Geeks to Go - Trusted Helper
Please do not PM for help - please post on the forums.
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73chally
Newbie
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12. May 2007 @ 15:22 |
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hey Fredil, the log above is from safe mode heres the long in regular windows
Logfile of HijackThis v1.99.1
Scan saved at 5:20:42 PM, on 5/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\CmWatch.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\MSI\Core Center\CoreCenter.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\User\Desktop\HijackThis.exe
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - Global Startup: CoreCenter.lnk = C:\Program Files\MSI\Core Center\CoreCenter.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/activex/HMAtchmt.ocx
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
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Member
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12. May 2007 @ 16:35 |
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What's your ISP? That might help a bit.
Geeks to Go - Trusted Helper
Please do not PM for help - please post on the forums.
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73chally
Newbie
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12. May 2007 @ 17:37 |
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hello Fredil, my isp is Telus highspeed, i have a 2wire gateway 2700 modem/router from telus aswell. and my wireless laptop works fine and i just wired it direct and it works fine. my desktop computer the internet will only work for about 5 or 6 mins then it stops, if i wait about 10 mins it will work again. Fredil if you need anymore info just ask and i will try to provide you with it, thank you again for all of your time, Will.
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Member
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12. May 2007 @ 17:48 |
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Clear everything in LAN Settings and see if that helps. It might, but more likely won't. If it doesn't, restore your original settings.
I'm at a complete loss, actually. Try posting at a few different forums. I'm sorry, but my help ends here :(
Geeks to Go - Trusted Helper
Please do not PM for help - please post on the forums.
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73chally
Newbie
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12. May 2007 @ 18:51 |
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computer must have some kind of virus, it just started going super slow i clicked on my computer 3 mins ago and its still not doing anything, cpu usage is maxed out a 100%, thank you Fredil for all of your time, Will.
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Member
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13. May 2007 @ 07:20 |
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If it's a virus, this would either fix it or clear up some possibilities.
Download SmitFraudFix. Save it to your desktop (SmitFraudFix.exe) but do not run it yet.
Reboot your computer into Safe Mode and log in to your regular account. Run SmitFraudFix.exe.
Press any key to skip the credits screen, and you will be at a menu. Press "2" and hit "Enter". SmitFraudFix will attempt to clean your computer. When it is done, it will prompt you to do a Disk Cleanup. This is also imperative if your computer is running at 100%. Do not interrupt it until it is finished. When it is done, you will be asked to clean the registry. Press "y". Note that doing this option will delete your desktop background, so you may want to make a backup of that.
Reboot your computer normally. Then, go to Start > All Programs > Accessories > System Tools > Disk Defragmenter. Defragment your C: drive. It may take a couple of hours, as will the Disk Cleanup, but I find it to usually be worth it.
When it is finished, press Ctrl-Alt-Delete. This should bring up the Task Manager. Click on the "Processes" tab; at the bottom, it should say "CPU Usage: ##%". If that number is high and you have no other programs running, that's not good. Now, in the chart above, there should be a column saying "CPU". Scroll down the list and find which item has the highest number there, and tell me that item in your reply.
Geeks to Go - Trusted Helper
Please do not PM for help - please post on the forums.
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73chally
Newbie
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13. May 2007 @ 17:59 |
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hey Fredil, did everything you said, cpu usage is at 0% and the highest process is System Idle Process 99 CPU.
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Member
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14. May 2007 @ 10:46 |
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Good. I see it helped with the 100% CPU-Usage-Lagging-Your-***-Off problem.
Anything else I can help you with? Would you like fries with that?
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73chally
Newbie
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14. May 2007 @ 22:11 |
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thats all Fredil, oh not yet one more ?, could my internet problem be with my nic card? if not i think i will just reload windows, thank you again for all of your time, Will.
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