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DVD WRITERS NOT REGOGNISED BY EXPLORER (DEVICE PROBLEMS)
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Chris2509
Newbie
_ 		30. May 2007 @ 08:15 _ Link to this message    Send private message to this user   
Hi, I hope that somebody can help me with this.
I have a Dimension 4500 2.4Mhz on XP Home Ed 2002 SP2.
I have two DVD writers that suddenly stopped working one day, for no apparent reason.
They show up OK in setup. In devices they both show correctly but both with the yellow exclamation mark " ! " for some reason. They do not show in Windows Explorer, in DOS or any other software.
Power is OK, drivers installed OK, have swapped drives and leads and no change. The drives used to show as E: and F:, as I have C: and D: for hard drives. Now there is simply no E: or F: or anything else outside the hard drives. Tried the writers individually in case of clash but no joy, switched masters to slaves, etc.
Looked at ASPI, various versions. Nothing doing.
Very annoying, would appreciate any suggestions as I am temporarily out of ideas after many days of work on the problem. Not looking to re-load XP as it never works easily and would probably end up in re-doing the whole computer which would take months that I cannot afford. Its starting to feel like a hardware problem but I suppose could still be software.
thanks, Chris 30/05/07
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dvdlover7
Suspended due to non-functional email address
_ 		1. June 2007 @ 22:31 _ Link to this message    Send private message to this user   
uhm,it's look like you have update your window and update have contents some bugs that may kill your driver,,do simple thing first (((go into your device manager find your hardware (2 of your writer) and right lick on them **uninstall drive** and reboot your pc,,let window install new driver for them..if this doesn't work..go into you add and remove program uninstall update all of update of your window..hope this help!!!
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Chris2509
Newbie
_ 		2. June 2007 @ 09:18 _ Link to this message    Send private message to this user   
PROBLEM NOW SOLVED -

thanks, tried that and it didn't work, but have now been given the answer. Problem solved by CCT, thanks CCT. There was a Microsoft Fix that I was not aware of, even though I get the automatic MS updates. Ran it and it did the job perfectly. For ref the URL for the fix is: http://support.microsoft.com/default.aspx/kb/314060.

cheers, Chris
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afterdawn.com > forums > pc hardware > dvd / blu-ray drives > dvd writers not regognised by explorer (device problems)
 

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