Hi. This problem is driving me nuts and I am ready to get a new dvd writer because I have a feeling that might be the problem, but I thought I would try here as a last hurrah. For some reason my DVD writer (HP dvd420e) doesn't want to write dvds anymore. No matter what program I use, (Nero, Recordnow, AudioDVD creator), nor what media I use (Memorex, Maxell DVD-Rs). It reads CDs and DVDs fine, and it writes to CDs fine, but it just gets an error when writing DVDs. The strange thing is that it worked fine 2 days ago, then yesterday it just doesn't. The only difference is that I opened a new package of discs. I know the firmware is up to date, and I have DMA enabled, so I really have no clue what is wrong other than the drive crapping out on me. Here is a Nero log I made just to have you guys look at it. any ideas?
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/19/2004 12:41:48 PM
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM
NT-SPTI used
Nero Version: 7.0.1.4
Internal Version: 7, 0, 1, 4
(Nero Express)
Recorder: <HP DVD Writer 420n> Version: 1.33 - HA 1 TA 1 - 7.0.1.4
Adapter driver: <USB> HA 1
Drive buffer : 2048kB
Bus Type : set to ATAPI (3) -> ATAPI, detected: ?
CD-ROM: <HL-DT-ST RW/DVD GCC-4243N>Version: 1.07 - HA 1 TA 0 - 7.0.1.4
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : TOSHIBA MK8026GAX atapi Port 0 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST RW/DVD GCC-4243N atapi Port 1 ID 0 DMA: On
=== CDRom-Device-Map ===
HL-DT-ST RW/DVD GCC-4243N D: CDRom0
HP DVD Writer 420n E: CDRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 510MB (523248kB)
Free physical memory: 174MB (178832kB)
Memory in use : 65 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
1.6.2007
ISO compilation
6:59:17 AM #1 Text 0 File Isodoc.cpp, Line 6411
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
6:59:17 AM #2 Text 0 File ThreadedTransfer.cpp, Line 525
ReadBuffer-Pipe got 262144KB of Memory
6:59:17 AM #3 Text 0 File Reader.cpp, Line 124
Reader running
6:59:17 AM #4 ISO9660GEN -11 File Geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)
7:00:26 AM #5 Text 0 File Burncd.cpp, Line 3342
Turn on Disc-At-Once, using DVD media
7:00:26 AM #6 Text 0 File DlgWaitCD.cpp, Line 279
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2119983 (471:06.33, 4140MB)
7:00:26 AM #7 Text 0 File DlgWaitCD.cpp, Line 291
Write in overburning mode: NO (enabled: CD)
7:00:26 AM #8 Text 0 File DlgWaitCD.cpp, Line 2578
Recorder: HP DVD Writer 420n, Media type: DVD-R Disc Manufacturer: RITEKF - 1
Disc Application Code: 64, Disc Physical Code: 193
7:00:26 AM #9 Text 0 File DlgWaitCD.cpp, Line 458
>>> Protocol of DlgWaitCD activities: <<<
=========================================
7:00:26 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2119984 (2119984) = #2119984/471:6.34
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2119984 blocks [E: HP DVD Writer 420n]
--------------------------------------------------------------
7:00:26 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [E: HP DVD Writer 420n] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4341727232, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2119984 | lead-out | 1 | 0x41 | 0x00
7:00:26 AM #12 Text 0 File SCSIPassThrough.cpp, Line 36
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
7:00:26 AM #13 Phase 24 File dlgbrnst.cpp, Line 1725
Caching of files started
7:00:26 AM #14 Text 0 File Burncd.cpp, Line 4176
Cache writing successful.
7:00:26 AM #15 Phase 25 File dlgbrnst.cpp, Line 1725
Caching of files completed
7:00:26 AM #16 Phase 36 File dlgbrnst.cpp, Line 1725
Burn process started at 2.4x (3,324 KB/s)
7:00:26 AM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
7:00:26 AM #18 Text 0 File DVDR.cpp, Line 2580
Recording mode: Sequential Recording Mode
7:00:26 AM #19 Text 0 File MMC.cpp, Line 21611
Set BUFE: Buffer underrun protection -> ON
7:00:26 AM #20 Text 0 File DVDR.cpp, Line 2735
Start write address at LBA 0
DVD high compatibility mode: Yes
7:00:26 AM #21 Text 0 File Cdrdrv.cpp, Line 8411
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
7:00:26 AM #22 SPTI -1046 File SCSIPassThrough.cpp, Line 323
E: CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1046)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x30
Sense Qual: 0x11
CDB Data: 0x53 00 00 00 00 00 20 59 30 00 00 00
Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 30 11
7:00:26 AM #23 CDR -1046 File ThreadedTransferInterface.cpp, Line 1799
Illegal disc
E: HP DVD Writer 420n
7:00:26 AM #24 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1799
Could not perform start of Disc-at-once
7:00:26 AM #25 Phase 38 File dlgbrnst.cpp, Line 1725
Burn process failed at 2.4x (3,324 KB/s)
Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 7/19/2004 12:41:48 PM
File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 4/25/2005 5:03:00 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\usb8023.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=12672 bytes, created 8/4/2004 4:00:00 AM (Adapter driver for rec)
File 'Drivers\usbcamd.sys': Ver=5.1.2600.0 (XPClient.010817-1148), size=23808 bytes, created 8/4/2004 4:00:00 AM (Adapter driver for rec)
File 'Drivers\usbcamd2.sys': Ver=5.1.2600.0 (XPClient.010817-1148), size=23936 bytes, created 8/4/2004 4:00:00 AM (Adapter driver for rec)
File 'Drivers\usbccgp.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=31616 bytes, created 8/3/2004 11:08:48 PM (Adapter driver for rec)
File 'Drivers\usbd.sys': Ver=5.1.2600.0 (XPClient.010817-1148), size=4736 bytes, created 8/4/2004 4:00:00 AM (Adapter driver for rec)
File 'Drivers\usbehci.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=26624 bytes, created 8/4/2004 4:00:00 AM (Adapter driver for rec)
File 'Drivers\usbhub.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=57600 bytes, created 8/4/2004 4:00:00 AM (Adapter driver for rec)
File 'Drivers\usbintel.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=16000 bytes, created 8/4/2004 4:00:00 AM (Adapter driver for rec)
File 'Drivers\usbio.sys': Ver=1.42.572, size=19805 bytes, created 5/7/2001 6:56:02 AM (Adapter driver for rec)
File 'Drivers\usbohci.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=17024 bytes, created 8/4/2004 3:08:38 AM (Adapter driver for rec)
File 'Drivers\usbport.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=142976 bytes, created 8/4/2004 4:00:00 AM (Adapter driver for rec)
File 'Drivers\usbprint.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=25856 bytes, created 8/3/2004 11:01:26 PM (Adapter driver for rec)
File 'Drivers\usbscan.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=15104 bytes, created 8/3/2004 10:58:46 PM (Adapter driver for rec)
File 'Drivers\USBSTOR.SYS': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=26496 bytes, created 8/3/2004 11:08:48 PM (Adapter driver for rec)
File 'Drivers\usbuhci.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=20480 bytes, created 8/4/2004 4:00:00 AM (Adapter driver for rec)
Also one other strange thing I noticed, i'm not sure if it means anything, maybe it has always done this and I never noticed. When I go to my computer, and it has all of my drives listed, it has this listed as a DVD-RW drive (as it should be) but whenever I put a disc in it, it reverts to CD-drive. I don't know if that means anything, but any piece of info to find out what is wrong.
Most dvd-rw's say cd drive when a disc is in them. As for why it wont burn DVD's it might be something as simple as a lens clean. If it says illegal disc it usually means that the disc is copy-protected, but if that is popping up when you are burning something that is strange as it should pop up before hand.
Have a look at one of your burn't discs for me, and if there is like a ring of data missing somewhere in the middle than you know its got to do with the lens. But if it is burning fine then just stopping i cant help you.
If it doesnt start burning at all you should try another program. (or a different method to disc at once)
I have tried uninstalling and re-installing the drivers, and the way this thing is built, I can't try cleaning the lens since the writer has a special type of screw that I can't work with, and I doubt it is the lens anyways since it still reads properly and can write CDs fine (I did not see any missing data lines as you suggested.) In which case, I guess I just need to get a new drive, as I figured. Thanks anyways for the help. I just wish I knew what was wrong with it.
OKAY! I just figured it out. There is something about the new memorex and maxell discs that it doesn't like. I found a few older discs from a couple years ago that I hadn't used, and tried one and voila, it works. There must be something with the newer dvd-rs that it doesn't like. Any suggestions on why, or what brands I should try? The only other 2 I can think of are TDK and Sony.
