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Macbook shuts off randomly
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Ph0BoLuS
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3. July 2007 @ 18:57 _ Link to this message    Send private message to this user   
Hi, i've had my macbook for about 6-7 months now which i bought from a friend. It's been working flawlessly up until about a month or two ago.. I've been getting random shut downs without warning from it. When i try to turn it back on it shuts back down. After about 3-4 trys of this ridiculous game it boots. Usually working throughout the day, but occasionally it shuts off again during my web browsing just 10-15 minutes after i turned it on.

Any suggestions?

Thanks in advance.

This message has been edited since posting. Last time this message was edited on 3. July 2007 @ 18:58

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akaangus
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4. July 2007 @ 14:52 _ Link to this message    Send private message to this user   
Maybe it's overheating? Where are you usually using it? As in, what surface is it on?

Download the iStat nano widget and let us know what your temps are.

"Proper" temperatures should be around:

CPU A 55-70
Heatsink A 50-60
Heatsink B 50-60
Enclosure Bottom 30-40
Northbridge 1 50-60
Northbrige 2 50-60

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Ph0BoLuS
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4. July 2007 @ 15:10 _ Link to this message    Send private message to this user   
I usually use it on my bed or lay it down on my carpet.

The temperatures are

CPU A- 68
Heatsink A- 63
Heatsink B- 66
Enclosure Bottom- 33
Northbridge 1- 57
Northbridge 2- 59
akaangus
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4. July 2007 @ 15:45 _ Link to this message    Send private message to this user   
Quote:
I usually use it on my bed or lay it down on my carpet.
I'm 99% sure that's the problem right there. When you use a computer on a surface like that the blanket or carpet will actually cover up the holes on the back and the heat will build up.

I was able to use my old ThinkPad R51 in bed all the time, but I can't with my MacBook because it gets so much hotter.

If you want to use it in bed get a tray or one of those usb fan mats to put under it. It should solve the problem. If you are using the laptop on a table, it is always flat. When you put it on a blanket or mattress or carpet, it gets depresed a bit into the material and can't blow air as well. The reason why the computer shuts down is so that the high temps don't ruin the computer.

If you want to be sure, run a CPU intensive app like iMovie, BONIC or a decent game on a table for an hour and check the temps, then do the same on the carpet or on the bed.

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Ph0BoLuS
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4. July 2007 @ 18:52 _ Link to this message    Send private message to this user   
oh ok... I thought it was something wrong with my battery, because i read somewhere apple recalled a bunch of their batteries or something because it had the same problem as me..
akaangus
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4. July 2007 @ 19:31 _ Link to this message    Send private message to this user   
http://www.apple.com/support/macbook_macbookpro/batteryupdate/

Apparently they fixed that with firmware through the Software Update.

If it keeps shutting off on a table call Apple and they can probably do a repair for free if you mention the "recall"

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Ph0BoLuS
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4. July 2007 @ 21:33 _ Link to this message    Send private message to this user   
Ok thanks for your help. I'll keep that in mind.
trigga71
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6. July 2007 @ 17:35 _ Link to this message    Send private message to this user   
yeah the bed and carpet are most likley your problem, make sure you have all the updates installed. If that doesnt fix the problem take it to an authorized apple repair center or apple store.

Front Load NES, DreamCast, Nintendo Wii, PlayStation 3, MacBook Pro (w/ Laser Etching), iPhone 8Gb (w/ Laser Etching)
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11. July 2007 @ 22:59 _ Link to this message    Send private message to this user   
A friend of mine had this problem and ended up having the logic board replace.... It sounds more like it is the bed in you case though

Ph0BoLuS
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26. July 2007 @ 17:06 _ Link to this message    Send private message to this user   
today i was in my university library watching a movie on my mac and it randomly shut off again. It's sitting on a table. It took me about 5-7 tries to get it to actually boot. I might have to take it to the apple store and see whats up because this is ridiculous.
akaangus
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26. July 2007 @ 17:22 _ Link to this message    Send private message to this user   
Yeah, it sounds like there's something wrong there...

I run my MacBook in the office where it's a good 24-25° C, running at full CPU load with BOINC, cpu temps at 80° + and it has never shut off on me.

Demand a free repair!

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26. July 2007 @ 17:48 _ Link to this message    Send private message to this user   
I am now going to say it is your logic bored if it did this while it was on a table...

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26. July 2007 @ 17:48 _ Link to this message    Send private message to this user   
I am now going to say it is your logic bored if it did this while it was on a table...

Ph0BoLuS
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26. July 2007 @ 19:22 _ Link to this message    Send private message to this user   
ok, i'll try and bring that up with the apple person when i bring it in. How much am i looking to spend for this logic board?
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26. July 2007 @ 19:25 _ Link to this message    Send private message to this user   
they should fix it for free... if you have apple care or if you havent had it for more than a year

Ph0BoLuS
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26. July 2007 @ 20:35 _ Link to this message    Send private message to this user   
Well i dont know if my friend had apple care or not. I bought it from her, so i'm guessing they won't fix it for me for free.
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26. July 2007 @ 20:40 _ Link to this message    Send private message to this user   
If it is over a year old and it dosent have apple care it will cost about 200 maybe less to fix...

trigga71
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26. July 2007 @ 21:31 _ Link to this message    Send private message to this user   
Well if it wont be covered i would say your looking at 300-500 for the repair (im an apple authorized repair and service center, so i do it every day) BUT they did have some problems with the macbooks shuting down and restarting, so it may be covered. there is a web site called www.macbookrandomshutdown.com read up on the issuses there. but definitely take it in for service

Front Load NES, DreamCast, Nintendo Wii, PlayStation 3, MacBook Pro (w/ Laser Etching), iPhone 8Gb (w/ Laser Etching)
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26. July 2007 @ 21:44 _ Link to this message    Send private message to this user   
How old is it???

Ph0BoLuS
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30. July 2007 @ 05:06 _ Link to this message    Send private message to this user   
Where can i see how old the laptop is?
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30. July 2007 @ 10:34 _ Link to this message    Send private message to this user   
If you call apple they can tell you if it is still under warranty!

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akaangus
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30. July 2007 @ 17:52 _ Link to this message    Send private message to this user   
If you have never re-installed OS X,

Right-Click on your home folder for the first user
Click Get Info in the menu
The date for created will be the first time you turned on your computer!

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