Hp DVD640 Issue

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Hp DVD640 Issue

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Shado36

Suspended due to non-functional email address

3. August 2007 @ 17:12

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My dvd drive seems to have just stopped working. It was three days ago but now you can put a dvd into the trive and the green light on the front flashes for a few seconds & then goes out! I use Intervideo DVd 7 to play dvd,s & that is not doing anything either. Ripit keeps saying that there is no disc in the drive (but there is!!) My cd drive is working fine & as far as I can tell I have no virus's (I run Kaspersky). I am running XP, & have plenty of ram/drivespace. I have not downloaded or installed anything since it last worked so I do not understand why I am having this problem! I have run System Mechanic Pro 7 & Registry Mechanic & neither show anything wrong. I have tried to do a system restore but that also keeps failing even though I have tried a number of dates (to retore to) Any ideas would be greatly appreciated, thanks Shado36

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Shado36

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4. August 2007 @ 17:13

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No-one any ideas, this is driving me mad!!

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ddp

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4. August 2007 @ 18:03

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do you have a floppy drive on the computer & if so do you have or can get a win98 or winme bootdisk to see when boot off floppy with cd-rom support what is on a cd or a dvd in that drive? this will tell if the problem is with the drive or with windows.

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Shado36

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4. August 2007 @ 18:41

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Thanks for the reply. I also have a floppy drive & a cd drive, I hardly use the floppy at all but I know that the cd drive is ok. I have been "investigating" a bit & found out a few things that may/may not help in the diagnosis.

I troubleshot the (using the device manager) & it says that its working fine (but I can't even open the tray).

The drivers are all up to date.

The only time that it "does anything" is when my pc is being started/shut down then the light flashes (on the front)

I am begining to think that it may be a hardware problem?

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ddp

Moderator

4. August 2007 @ 18:56

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that is why i suggest using a win98 or winme bootdisk with rom support to see when booted off bootdisk that it can read a disk or not. that will prove whether a hardware problem with the drive or software problem in windows.

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Shado36

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4. August 2007 @ 19:08

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Thanks, I will have to see what I can find.

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Shado36

Suspended due to non-functional email address

5. August 2007 @ 19:35

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Just ordered a new dvd burner http://www.pcworld.com/product/specs/id,...ives/specs.html I am hoping that this will be ok.

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