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dropped maxtor external hard drive,
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bigplayer
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4. September 2007 @ 18:08 _ Link to this message    Send private message to this user   
i was moving and i dropped my external hard drive from about a foot or so high, didnt think much of it, when i tryed to use it, it turned on fine but it never came up on my computer, what do u think is wrong, and do ya think it can be fixed?
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4. September 2007 @ 18:18 _ Link to this message    Send private message to this user   
it just might be done...

Try another PC and see if that one sees it as a drive, if not then your drive is gone.

I use the USB WD passport for my external use and I dropped it quit a few times and it is still kick'n.

You might wanna invest it somthing like that unless you use it for heavy use.
bigplayer
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4. September 2007 @ 18:39 _ Link to this message    Send private message to this user   
well that sucks, i had all kinds of stuff on there, yeah guess ill have to go and buy a new one, i need one anyways, this one was full its only 250g well if u or anyone else can think of something else let me know
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2. August 2008 @ 22:03 _ Link to this message    Send private message to this user   
If you still have it, you may want to try to take the drive out of the enclosure and see if it works. You may have loosened a wire or fried the circuits on the enclosure, not the drive.
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2. August 2008 @ 22:25 _ Link to this message    Send private message to this user   
There are services that can retrieve data from crashed HHDs for a price. I assume you used the drive to back up your important data on the C drive. So all your stuff is safe residing there (C)Right?? That's what externals are for back up your stuff.

Drop the broken drive into the garbage can. And back up what you don't want to lose; and all you're out is the price of a new drive next time.


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2. August 2008 @ 22:29 _ Link to this message    Send private message to this user   
Depending on the brand, they have a 5 year warranty...
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3. August 2008 @ 14:27 _ Link to this message    Send private message to this user   
Well, the only advice I can give is don't drop external hard drives! They're delicate bits of kit. You can try returning it but bear in mind companies are legally allowed to look through all your files when repairing HDDs. if you've personal sensitive information on there, you're best off binning the drive.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
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3. August 2008 @ 15:52 _ Link to this message    Send private message to this user   
Originally posted by sammorris:
You can try returning it but bear in mind companies are legally allowed to look through all your files when repairing HDDs. if you've personal sensitive information on there, you're best off binning the drive.

Really? Thats pretty stupid. I run a wipe on my drive before I send it out, just incase. 4 passes. I gotta send out my 200GB Maxtor because it randomly shuts down and sounds like my 1995 hard drive when seeking at times. Other than that it works fine. Just gonna get mine replaced before the warranty ends on August 13, 2008.

BTW, whats the most reliable and least reliable hard drive brands? I personally like Seagate and hate Maxtor, though they are basically the same thing now.

This message has been edited since posting. Last time this message was edited on 3. August 2008 @ 15:59

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3. August 2008 @ 16:19 _ Link to this message    Send private message to this user   
In order of reliability, by my experience and what I see on the forums:

1. Seagate (most reliable)
2. Toshiba
3. Western Digital
4. Samsung
5. Maxtor
6. Hitachi

though 5*6 are both pretty gruesome. Hitachi have had a fair few failures, but Maxtor have had quite a lot of fires.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
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3. August 2008 @ 17:49 _ Link to this message    Send private message to this user   
Seagate and Maxtor are now made by the same people so its ironic how Seagate performs so much better.
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3. August 2008 @ 17:54 _ Link to this message    Send private message to this user   
Made yes, but not designed. Maxtor haven't had any new designs of their own since the Seagate takeover.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
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3. August 2008 @ 17:56 _ Link to this message    Send private message to this user   
If you really need the data off the drive, you can try by putting in your freezer for a while (1-2 hours) and then connecting it to your computer. This sometimes works depending how old and bad the damage is.
BC2002#1
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27. September 2008 @ 14:56 _ Link to this message    Send private message to this user   
Did the same to my WD external for my laptop, had personal information did not want to sent out for recovery; however, had an external case for 2.5. I carefully opened the case, after numerous attempts to get the laptop and the desktop to recognize it - which they did not.

I opened the case careful and removed the drive (warranty voided ofcourse) and installed in an external case. It worked and all data was removed. Still works.
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27. September 2008 @ 16:56 _ Link to this message    Send private message to this user   
External HDDs mainly fail due to the enclosure, not due to the drives themselves.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
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27. September 2008 @ 22:45 _ Link to this message    Send private message to this user   
Originally posted by sammorris:
External HDDs mainly fail due to the enclosure, not due to the drives themselves.

Very True. Again, the enclosure might just be shot. I dropped a 20gb laptop external that was in a case. It continuously clicked in the case but once in a laptop, it worked fine. No bad sectors at all. Passed stress tests.
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bigplayer
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1. October 2008 @ 16:21 _ Link to this message    Send private message to this user   
yeah i took it apart and nope still didnt work oh well, need a bigger one anyways lol thanks everyone
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