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At Wits End...Need Help! Please... ;)
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Jim_G
Newbie
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13. September 2007 @ 22:03 _ Link to this message    Send private message to this user   
Hi,

New to this forum...but not to computing...hope to get some help with this one. Have been using Nero 7.10 for a few months now with my old 4x DVD burner without any issues. Decided to buy a new LG GSA-H55L drive to replace the old one. Was able to burn a DVD-R DL and a CD-ROM right away, but when I tried a DVD+R or DVD-R I received the same behavior: the 'lead-in' part would occur fine...then everything stalls! No data is written. After letting it sit for a while I would "Abort" the burn...at which point it would close the session...and disk...essentially making a coaster! I've made over 10 coasters now and am getting a bit frustrated!

So far I've tried:

- Uninstalling Nero...using the Nero General Clean tool and reinstall Nero
- Apply Windows SP2 (yes...I was still running SP1)
- Uninstall the IDE controller entries from Device Manager and reinstall them
- Tried a different IDE cable
- Tried different media brands (the DVD-R's were Maxell...the DVD+R's are Memorex)
- Booted the system off of the Ultimate Boot Disk and was able to burn to the DVD-R & DVD+R media fine
- Tried 4x, 8x, 12x, and 16x burn speeds

What's left...other than re-installing Windows? My Nero log and DVDInfoPro info is below. Please help! :(

NERO Log:

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.10.1.0
Internal Version: 7, 10, 1, 0

Recorder: <HL-DT-ST DVD-RAM GSA-H55L>Version: 1.02 - HA 1 TA 0 - 7.10.1.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <HL-DT-ST DVD-ROM GDR8162B>Version: 0015 - HA 1 TA 1 - 7.10.1.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : Maxtor 6E040L0 atapi Port 0 ID 0 DMA: On
DiskPeripheral : Maxtor 6Y080L0 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : HL-DT-ST DVD-RAM GSA-H55L atapi Port 1 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST DVD-ROM GDR8162B atapi Port 1 ID 1 DMA: Off

=== CDRom-Device-Map ===
HL-DT-ST DVD-ROM GDR8162B E: CdRom1
HL-DT-ST DVD-RAM GSA-H55L F: CdRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
BUFE : 0
Physical memory : 511MB (523696kB)
Free physical memory: 138MB (142304kB)
Memory in use : 72
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

14.9.2007
UDF/ISO compilation
11:18:20 PM #1 Text 0 File SCSIPTICommands.cpp, Line 424
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

11:18:20 PM #2 Phase 112 File dlgbrnst.cpp, Line 1762
DVD-Video files reallocation started

11:18:21 PM #3 Phase 114 File dlgbrnst.cpp, Line 1762
DVD-Video files reallocation completed (no file modified)

11:18:21 PM #4 Text 0 File Isodoc.cpp, Line 6666
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

11:18:21 PM #5 Phase 111 File dlgbrnst.cpp, Line 1762
DVD-Video files sorted

11:18:21 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)

11:18:21 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)

11:18:21 PM #8 Text 0 File Burncd.cpp, Line 3508
Turn on Disc-At-Once, using DVD media

11:18:21 PM #9 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2043615 (454:08.15, 3991MB)

11:18:21 PM #10 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

11:18:21 PM #11 Text 0 File DlgWaitCD.cpp, Line 2972
Recorder: HL-DT-ST DVD-RAM GSA-H55L, Media type: DVD+R
Disc Manufacturer ID: RICOHJPN, Media Type ID: R03, Product revision number: 4
Disc Application Code: 0, Extended Information Indicators: 7

11:18:21 PM #12 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:18:21 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2043616 (2043616) = #2043616/454:8.16
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2043616 blocks [F: HL-DT-ST DVD-RAM GSA-H55L]
--------------------------------------------------------------

11:18:21 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [F: HL-DT-ST DVD-RAM GSA-H55L] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4185325568, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2043616 | 0 | 0x00
2043616 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

11:18:21 PM #15 Text 0 File SCSIPTICommands.cpp, Line 215
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

11:18:21 PM #16 Text 0 File Burncd.cpp, Line 4294
Caching options: cache CDRom or Network-No, small files-No (<64KB)

11:18:21 PM #17 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 8x (11,080 KB/s)

11:18:21 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

11:18:21 PM #19 Text 0 File Cdrdrv.cpp, Line 9872
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 7 h
Disc Manufacturer ID: RICOHJPN
Media type ID: R03
Product revision number: 4
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 07 52 49 43 4F 48 - 4A 50 4E 52 30 33 04 38 ...RICOHJPNR03.8
23 54 37 13 00 44 73 00 - 84 6D 15 15 0B 0B 08 08 #T7..Ds..m......
01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

11:18:21 PM #20 Text 0 File DVDR.cpp, Line 6553
Drive: HL-DT-ST DVD-RAM GSA-H55L
Book Type request [LG]: DVD-ROM
Changing the Book Type was finished successfully, return code 0

11:18:21 PM #21 CDR -1207 File DVDR.cpp, Line 6477
Book Type automatically set to: DVD-ROM

11:18:21 PM #22 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 24
Buffer x07e323c0: Len x648

11:18:21 PM #23 Text 0 File DVDPlusRW.cpp, Line 675
Start write address at LBA 0
DVD high compatibility mode: Yes

11:18:21 PM #24 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 74390400

12:34:50 AM #25 Phase 40 File dlgbrnst.cpp, Line 1435
Aborted by user

12:37:34 AM #26 Text 0 File DVDPlusRW.cpp, Line 935
EndDAO: Last written address 4864

12:37:34 AM #27 Phase 39 File dlgbrnst.cpp, Line 1762
Burn process aborted

12:37:34 AM #28 Text 0 File SCSIPTICommands.cpp, Line 261
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

12:37:41 AM #29 Text 0 File Cdrdrv.cpp, Line 11185
DriveLocker: UnLockVolume completed

12:37:41 AM #30 Text 0 File SCSIPTICommands.cpp, Line 424
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

====== *** Nero Burning ROM, History File *** ======


DVDInfoPro:

Media Information
Region information N/A not a DVD-VIDEO
Media code/Manufacturer ID RICOHJPNÄR0
Media Product Revision Number 04h
Format Capacity Blank Disc
Free Blocks 405405696
Free Capacity 4.38GB(4.70GB)
Book Type DVD+R
Media Type DVD+R
Manufacturer Rated Speed Unknown
Available Write Descriptor CLV 16.0x 22160KBps
Available Write Descriptor CLV 12.0x 16620KBps
Available Write Descriptor CLV 8.0x 11080KBps
Available Write Descriptor CLV 4.0x 5540KBps
Data area starting sector 30000h
Linear Density 0.267um/bit
Track Density 0.74um/track
Number of Layers 1

Complete Media Code
00000000 08 02 00 00 A1 0F 02 00 00 03 00 00 00 26 05 3F .............&.?
00000010 00 00 00 00 00 00 07 52 49 43 4F 48 4A 50 4E 52 .......RICOHJPNR
00000020 30 33 04 38 23 54 37 13 00 44 73 00 84 6D 15 15 03.8#T7..Ds..m..
00000030 0B 0B 08 08 01 19 1B 0C 0C 0C 0D 01 00 00 00 00 ................
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AfterDawn Addict
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14. September 2007 @ 02:08 _ Link to this message    Send private message to this user   
My log shows the version and location of the Nero ASPI.
Perhaps it's just the different versions, but run the Nero Info tool, click on ASPI and check that the Nero ASPI is installed and working.

Your log.

Quote:
Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.10.1.0
Internal Version: 7, 10, 1, 0
My log.

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 2004-11-02 13:54:32

NT-SPTI used
Nero API version: 7.5.1.1
Jim_G
Newbie
_
14. September 2007 @ 09:39 _ Link to this message    Send private message to this user   
Yes...I thought the missing ASPI info was kind of strange. But for some reason the Nero InfoTool v4 that comes with Nero 7.10 does not have an ASPI tab anymore. I double checked my ASPI with the Adaptec ASPICHK.EXE program....and it said everything was fine there. I even did a 'Kill ASPI'...rebooted....'Install ASPI'....another reboot...(both from the Force ASPI v1.7). Didn't fix the problem.

I did some Google searches for "wnaspi32.dll" and "nero" and found some interesting info on these pages:

http://aspi.radified.com/aspi_layer.htm
http://www.howtofixcomputers.com/bb/ftopic175927.html

So perhaps my issue is the ASPI driver installed by Force ASPI might be conflicting with Nero. So next I'll try doing a Kill ASPI...reboot...and see if I can burn a DVD.

Wish me luck!
AfterDawn Addict
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14. September 2007 @ 13:25 _ Link to this message    Send private message to this user   
Well I renamed Nero ASPI and it didn't seem to miss it.
I burned a DVD and the log just had a blank entry.

Quote:
NeroVision WinAspi: -
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Jim_G
Newbie
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15. September 2007 @ 10:44 _ Link to this message    Send private message to this user   
Well...I tried the Kill ASPI thing and did the reboot...didn't help...created another coaster. :(

To test the hardware I created a SLAX Linux Live CD and was able to burn a DVD+R using K3B...so it can't be a hardware thing...can it?

Oh...forgot to mention...I am able to burn a DVD+RW fine...

Anyone have an idea what to try next?
afterdawn.com > forums > software specific discussion > nero discussion > at wits end...need help! please... ;)
 

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