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Anyone else exceed their key limit on RB pro?
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19. September 2007 @ 15:46 _ Link to this message    Send private message to this user   
I ask because through switching computers and having done fresh installs of XP for various reasons I seem to have run out of keys for RB pro. If this has happened to you, how long did it take (after sending an e-mail) to get RB Pro up and running again?
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21. September 2007 @ 06:39 _ Link to this message    Send private message to this user   
Where did you send the email...jdobbs?

You might try posting at Digital-Digest because he does frequent his support forum there.


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21. September 2007 @ 12:37 _ Link to this message    Send private message to this user   
I left him a post over at doom9 and he got back to me today. Thats whats great about RB--the creator of the program actively posts and will help you out.
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21. September 2007 @ 12:50 _ Link to this message    Send private message to this user   
Gotta love it....what was his response in case anyone else want to know?


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21. September 2007 @ 13:19 _ Link to this message    Send private message to this user   
Quote:
Sorry, bad timing. You caught me while I was out-of-town for few days and I can't reset your count from here (hitting the key limit is a very rare occurance since it gets reset regularly). You'll get a response later tonight.
Since I haven't been waiting for that long, and since he's been out of town where he couldn't do anything about it I'm assuming that if someone runs into this problem it will be taken care of pretty quick. As far as going through the proper steps if one runs into this same problem, just click the "?" button during installation on the screen where it prompts you to "get a key." It explains everything.
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21. September 2007 @ 13:22 _ Link to this message    Send private message to this user   
Good information, thanks and good luck.


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