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Wednesday 21.1.2026 / 17:42
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afterdawn.com > forums > pc hardware > other pc hardware > ran a spyware and now i don't have an internet connection
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ran a spyware and now I don't have an internet connection
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chewy35
Newbie
_ 		10. October 2007 @ 20:09 _ Link to this message    Send private message to this user   
I have a computer that couldn't log into e-mail, so I ran an antivirus and spyware on it. Now it doesn't get an internet connection. There are no conflicts on the device manager. Please, help me out. I don't really want to take it out to a pc shop. I just can't figure out what it is. Thanks again!
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ddp
Moderator
_ 		10. October 2007 @ 21:09 _ Link to this message    Send private message to this user   
do a system restore to before your problem started.
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DoubleDwn
Senior Member
_ 		11. October 2007 @ 05:32 _ Link to this message    Send private message to this user   
What kind of internet connection do you have? What kind of networking hardware? Do you have an IP address? What is it? Can you ping your DNS server?

You may just have a corrupt TCP/IP stack. Download this, and run.
http://www.snapfiles.com/get/winsockxpfix.html
It should rebuild the stack and may fix the problem.

~Rich
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chewy35
Newbie
_ 		11. October 2007 @ 06:58 _ Link to this message    Send private message to this user   
Rich,
I had called a PC in town and they had mentioned the same thing. I was already frustrated, but let me try this first. Thanks.
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GrandpaBW
AfterDawn Addict
_ 		11. October 2007 @ 07:26 _ Link to this message    Send private message to this user   
Originally posted by DoubleDwn:
 What kind of internet connection do you have? What kind of networking hardware? Do you have an IP address? What is it? Can you ping your DNS server?

You may just have a corrupt TCP/IP stack. Download this, and run.
http://www.snapfiles.com/get/winsockxpfix.html
It should rebuild the stack and may fix the problem.

~Rich
Rich, if he doesn't have an internet connection, he can't do that. :)
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Life is good!
GrandpaBruce - Vietnam Vet - 1970 - 1971
Computer: Intel Core i7-920 Nehalim;Asus P6T Deluxe V2
ddp
Moderator
_ 		11. October 2007 @ 09:21 _ Link to this message    Send private message to this user   
he is on the net as he is posting so is using a computer to do so.
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chewy35
Newbie
_ 		11. October 2007 @ 14:48 _ Link to this message    Send private message to this user   
I'm actually on another computer I have at home. The one affected is one that I had sold to my sister in law. I'm going to get to work in a few minutes, wish me luck!
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chewy35
Newbie
_ 		11. October 2007 @ 16:38 _ Link to this message    Send private message to this user   
I ran the stack fix and I still don't have a connection. Any suggestions?
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ddp
Moderator
_ 		11. October 2007 @ 16:40 _ Link to this message    Send private message to this user   
how about system restore?
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chewy35
Newbie
_ 		11. October 2007 @ 17:08 _ Link to this message    Send private message to this user   
the restore point is after the damage was done. I think I'm gonna have to drop the cash to have it repaired.
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ddp
Moderator
_ 		11. October 2007 @ 19:40 _ Link to this message    Send private message to this user   
how about before the email problem?
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