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Some sort of virus that has totally screwed up a laptop =/
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RozzaC
Newbie
_ 		26. October 2007 @ 11:33 _ Link to this message    Send private message to this user   
Hi there,

My friend is having trouble with his laptop. He has some viruses and it's gotten pretty bad.

His administrator rights have been screwed up so he is unable to do a number of things such as open Control Panel, connect to the internet, use System Configuration (msconfig) etc.

I have attached a HiJackThis Log from his laptop. Hopefully it will be of some use to you. 

Logfile of HijackThis v1.99.1

Scan saved at 16:20:46, on 26/10/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)



Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\HP\QuickPlay\QPService.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\Program Files\VibrateGameDeviceDriver\RFPIcon.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\WINDOWS\system32\WinAvXX.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\Explorer.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\PROGRA~1\Grisoft\AVG7\avgwb.dat

C:\Documents and Settings\Alex Ajose\Application Data\U3\01C0637160C038B8\LaunchPad.exe

C:\Program Files\Hijackthis\HijackThis.exe



R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=64&bd=presario&pf=laptop

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=64&bd=presario&pf=laptop

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\printer.exe

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,

O2 - BHO: IEHlprObj Class - {ABCDECF0-4B15-11D1-ABED-709549C10000} - C:\WINDOWS\system32\vtr.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O3 - Toolbar: Protection Bar - {29C5A3B6-9A8D-4FA0-B5AD-3E20F4AA5C00} - C:\Program Files\Video ActiveX Access\iesbpl.dll

O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup

O4 - HKLM\..\Run: [Windows Updater Servc] C:\WINDOWS\system32\xpuupdate.exe

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [RTBatteryMeter] C:\Program Files\VibrateGameDeviceDriver\RFPIcon.exe

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKLM\..\Run: [norton-db] C:\WINDOWS\system32\Sys\norton-db.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized

O4 - HKCU\..\Run: [1 bike] C:\DOCUME~1\ALEXAJ~1\APPLIC~1\STARTC~1\Hole mpeg manager.exe

O4 - Startup: system.exe

O4 - Global Startup: autorun.exe

O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

O8 - Extra context menu item: &D&ownload &with BitComet - res://F:\Bitcomet\BitComet.exe/AddLink.htm

O8 - Extra context menu item: &D&ownload all video with BitComet - res://F:\Bitcomet\BitComet.exe/AddVideo.htm

O8 - Extra context menu item: &D&ownload all with BitComet - res://F:\Bitcomet\BitComet.exe/AddAllLink.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=64&bd=presario&pf=laptop

O20 - AppInit_DLLs: C:\WINDOWS\system32\sulimo.dat

O20 - Winlogon Notify: CONrov - CONrov.dll (file missing)

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll

O20 - Winlogon Notify: partnershipreg - C:\Documents and Settings\All Users\Documents\Settings\partnership.dll (file missing)

O20 - Winlogon Notify: upsctrl0 - upsctrl0.dll (file missing)

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll

O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: DomainService - Unknown owner - C:\Documents and Settings\Alex Ajose\Application Data\tmp19.tmp.exe (file missing)

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
Thanks for the help

Roz
[ + quote]
john24135
Account closed as per user's own request
_ 		26. October 2007 @ 19:12 _ Link to this message    Send private message to this user   
Start by fixing:

C:\WINDOWS\system32\WinAvXX.exe

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\printer.exe

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,

O2 - BHO: IEHlprObj Class - {ABCDECF0-4B15-11D1-ABED-709549C10000} - C:\WINDOWS\system32\vtr.dll

O3 - Toolbar: Protection Bar - {29C5A3B6-9A8D-4FA0-B5AD-3E20F4AA5C00} - C:\Program Files\Video ActiveX Access\iesbpl.dll

O4 - HKLM\..\Run: [Windows Updater Servc] C:\WINDOWS\system32\xpuupdate.exe

O4 - HKLM\..\Run: [norton-db] C:\WINDOWS\system32\Sys\norton-db.exe

O4 - HKCU\..\Run: [1 bike] C:\DOCUME~1\ALEXAJ~1\APPLIC~1\STARTC~1\Hole mpeg manager.exe

O4 - Startup: system.exe

O4 - Global Startup: autorun.exe

O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

O20 - AppInit_DLLs: C:\WINDOWS\system32\sulimo.dat

O20 - Winlogon Notify: CONrov - CONrov.dll (file missing)

O20 - Winlogon Notify: partnershipreg - C:\Documents and Settings\All Users\Documents\Settings\partnership.dll (file missing)

O20 - Winlogon Notify: upsctrl0 - upsctrl0.dll (file missing)

O23 - Service: DomainService - Unknown owner - C:\Documents and Settings\Alex Ajose\Application Data\tmp19.tmp.exe (file missing)


After that reboot and post a new log.

Thanks, John
[ + quote]
...
RozzaC
Newbie
_ 		28. October 2007 @ 13:16 _ Link to this message    Send private message to this user   
Hey,

Thanks for the reply. I'll post a new log here as soon as I get through to my friend who is having the problem.

Thanks again and sorry for making you wait.

Roz
[ + quote]
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RozzaC
Newbie
_ 		29. October 2007 @ 13:29 _ Link to this message    Send private message to this user   
Apologies for taking so long with the new HiJackThis log...I finally got the laptop from my friend...

So here's the HiJackThis Log after removing the entries you told me to... 

Logfile of HijackThis v1.99.1

Scan saved at 17:27:36, on 29/10/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)



Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\HP\QuickPlay\QPService.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\Program Files\VibrateGameDeviceDriver\RFPIcon.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

C:\PROGRA~1\Grisoft\AVG7\avgw.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Hijackthis\HijackThis.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\WINDOWS\system32\rundll32.exe



R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=64&bd=presario&pf=laptop

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=64&bd=presario&pf=laptop

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [RTBatteryMeter] C:\Program Files\VibrateGameDeviceDriver\RFPIcon.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized

O8 - Extra context menu item: &D&ownload &with BitComet - res://F:\Bitcomet\BitComet.exe/AddLink.htm

O8 - Extra context menu item: &D&ownload all video with BitComet - res://F:\Bitcomet\BitComet.exe/AddVideo.htm

O8 - Extra context menu item: &D&ownload all with BitComet - res://F:\Bitcomet\BitComet.exe/AddAllLink.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=64&bd=presario&pf=laptop

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
[ + quote]
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