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Nero 7 + Vista + AVC Standard
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dcraig200
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31. October 2007 @ 14:34 _ Link to this message    Send private message to this user   
After spending a couple bucks on Nero's worthless help desk line (it has been 2 weeks and no response to several attempts) I figured someone might have an idea what is going on here.

All I want to do it take an MP4 I originally encoded using Recode, Standard template for AVC. I just want to bump down the resolution a bit, to make the file smaller.

Whenever I try to open the MP4 file in ANY of the Nero 7 apps, the app says it can't open it.

Here's part of the log:

[13:04:25] NeroVision Log created (Date: 10/31/2007)
[13:04:26] NeroVision Processors: 2 (Intel)
[13:04:26] NeroVision OS: Windows Vista Home Premium Edition
[13:04:26] GCCore Detected DirectX Version 9 or higher
[13:04:28] ExpressUI Running Nero Vision Version: 4.9.7.2
[13:04:28] GCCore Detected DirectX Version: 10.0
[13:04:31] AMCDocBase Nero3D interface version is 300
[13:05:53] MMTools SourceBuilder: building c:\Users\dcraig\Desktop\Amelia Island 2005\amelia island 2005.mp4 audio/0
[13:06:11] MMTools SourceBuilder: failed to build c:\Users\dcraig\Desktop\Amelia Island 2005\amelia island 2005.mp4 audio: 0x80004005 - Unspecified error
[13:06:11] MMTools SourceBuilder: building c:\Users\dcraig\Desktop\Amelia Island 2005\amelia island 2005.mp4 video/0
[13:06:36] MMTools SourceBuilder: failed to build c:\Users\dcraig\Desktop\Amelia Island 2005\amelia island 2005.mp4 video: 0x80004005 - Unspecified error


Please, if you have an idea, I would appreciate it.
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31. October 2007 @ 18:14 _ Link to this message    Send private message to this user   
Post the full log



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dcraig200
Newbie
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1. November 2007 @ 09:28 _ Link to this message    Send private message to this user   
That is the full NeroVisionlog.txt, under the C:\Users\dcraig\AppData\Roaming\Ahead\NeroVision directory.

I did build the NeroCab file, is there anything in that that would help you?
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