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Wednesday 25.3.2026 / 07:22
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afterdawn.com > forums > software specific discussion > nero discussion > uninstalling nero
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uninstalling nero
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Nik1234
Newbie
_ 		19. November 2007 @ 11:57 _ Link to this message    Send private message to this user   
i recently installed nero 7 on my vista laptop. it didnt work because it is not compatiable. so i then tried to install nero 8 but it comes up with an error saying it cannot uninstall the previous edition. windows stops working and an internal error comes up:

custom action DLL crashed on last call function NeroAg_unregisterComEx. the installer must now exit.
crash thread ID 2140
current Thread 7700

i tried manually uninstalling it by going into uninstall programs but still the same problem. i also try to insert the original cd to uninstall but the same problem. so basically i am now stuck with a nero that doesnt work on my computer and with out the possibility to install the new version. the only way i see that i can get rid of nero 7 is to reboot my laptop but i am not keen on the idea
please can someone help thanks
[ + quote]
LOCOENG
Moderator

1 product review
_ 		19. November 2007 @ 12:17 _ Link to this message    Send private message to this user   
Download and run Nero 7 clean tool from the link below.

http://www.nero.com/enu/downloads-cleantools.html

Reboot and run Ccleaner, then reboot again. Nero should be off of your PC now.
[ + quote]
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