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Lost keyboard files
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efkirk
Newbie
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29. January 2008 @ 12:23 _ Link to this message    Send private message to this user   
Hi, this is my first time using afterdawn forums. The problem I am having is that I do have another PC and I was online when the screen froze up. I had to reboot it manually. However, the keyboard does not work at all and when I hit any key on the keyboard it also freezes up the mouse pointer. There is a signon password that I must use to get on to the administrator account but I cannot use it because of the problem. I can sign on using the guest account but still cannot type nor point. There is nothing wrong with the keyboard because I am using it now as I type but on a different PC. Is there anyone that can assist me or point me to a website where I can download software or something that will allow me to use a keyboard and mouse with that PC?
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Senior Member
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30. January 2008 @ 11:10 _ Link to this message    Send private message to this user   
Are you running Vista by any chance? I had this same problem, so I looked in task manager and found that 2 ASUS exes were freezing the pc when I pushed a key.

You could use the on screen keyboard located at all programs>accessories>accessibility>on screen keyboard

Then, you could try downloading the drivers for your keyboard from the manufactures web site.

ddp
Moderator
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30. January 2008 @ 13:45 _ Link to this message    Send private message to this user   
try another mouse as a customer had a similar problem & that resolved the problem.
efkirk
Newbie
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30. January 2008 @ 18:34 _ Link to this message    Send private message to this user   
thanks Waymon 3x6, I tried the onscreen keyboard and it did not work. No I am not using windows vista, it is xp sp2. I did not see any ASUS in the task manager. I went to device manager and it seems there is no driver for the keyboard, I am still at a loss.


ddp, I have tried a different mouse and the same thing has happened. there is no driver for the keyboard and I cannot type anything to get updates. Thanks for your thought.
ddp
Moderator
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30. January 2008 @ 18:36 _ Link to this message    Send private message to this user   
go into safemode & see if keyboard & mouse works there.
efkirk
Newbie
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30. January 2008 @ 18:42 _ Link to this message    Send private message to this user   
I have gone into safe mode and no difference...the same thing happens. Maybe I am a bad boy. But it seems that i cannot do anything for it.
ddp
Moderator
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30. January 2008 @ 18:51 _ Link to this message    Send private message to this user   
can you go into & thru the bios with no problem?
efkirk
Newbie
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30. January 2008 @ 19:02 _ Link to this message    Send private message to this user   
I can get to it but i am not much of an expert with it.
ddp
Moderator
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30. January 2008 @ 19:17 _ Link to this message    Send private message to this user   
just want to see if can move around using the cursor keys, prees esc to get out of a section & press enter to get into a section. trying to see if is a hardware as in motherboard issue or software as in windows issue. do you have a spare hd or can borrow 1 to load windows on to see if is a hardware or software issue.
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efkirk
Newbie
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30. January 2008 @ 19:24 _ Link to this message    Send private message to this user   
I have this pc but there is only one monitor, however, in device manager it says there is no driver for the keyboard.
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