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Friday 2.1.2026 / 22:24
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afterdawn.com > forums > pc hardware > other pc hardware > comupter refuses to shutdown/ restart
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Comupter refuses to shutdown/ restart
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terra7
Newbie
_ 		9. February 2008 @ 00:06 _ Link to this message    Send private message to this user   
It's a problem I started having rescently. When I attempt to shut down or restart my computer, my screen goes blue and displays a message:

IRQL_NOT_LESS_OR_EQUAL

I follow the on-screen instructions that say to uninstall any new software. I uninstalled the last software, Symantec Anti-Virus (installed previous day), but even when I did this my computer still displays the message.

It does not allow me to shut it down or restart it. It goes to this screen and stays that way forever.

This is not a problem with windows but something that occurs during start-up most likely. This has to do with the BIOS on my computer I think, but how can I fix this?

Any help is much appreciated.

Windows XP Home Edition
Dell Dimension 4700
Intel Pentium 4 Processor 2.8 GHz
[ + quote]
yimmmy
Senior Member
_ 		9. February 2008 @ 22:31 _ Link to this message    Send private message to this user   
probably because its a dell : ) no joke.
try looking in your bios and check if any thing is blocking this
and if it dosent shut down teach it a lesson an pull the plug.
[ + quote]
terra7
Newbie
_ 		10. February 2008 @ 13:16 _ Link to this message    Send private message to this user   
Yeah, it's a Dell. How would I access the BIOS though? It gives me options of pressing F2 or F12 at startup, but those don't lead me there.
[ + quote]
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